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It doesn't seem to be picking up any dump files or any of the other files for some reason :confused2:


Let's gather the most important files manually:


 Check this directory for any Minidumps:


[code]%systemroot%\Minidump[/code]


Start > Type: %systemroot%\Minidump > Copy the files (if any) > Place the files into a zipped folder > Upload the folder in your next post.


If no files are available, then make sure a Minidump has been configured by following this tutorial from Sevenforums - Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums


Then, upload the MSINFO32 file:


 Start > Type: msinfo32 > File, Save > Place file into a zipped folder > Upload in your next post.


To attach files to your next post, then click Go Advanced at the bottom of your post edit box, click the paper file icon, select Add Files and then Select Files. Drag the uploaded folders into the Attachments pane and select Done.


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