Hi -
The zip file contained 15 dump files dating back to September 2012.
ASMedia USB 3.0 driver named in 2012 BSOD - needs to be updated -
[code][FONT=lucida console]asmthub3.sys Wed Nov 02 23:00:32 2011 (4EB203D0)[/FONT][/code]
http://sysnative.com/drivers/driver.php?id=asmthub3.sys
Creative audio also named in prior BSODs - update drivers -
[code][FONT=lucida console]ha20x22k.sys Tue Dec 18 07:00:49 2012 (50D05AF1)
ctsfm2k.sys Tue Dec 18 06:56:34 2012 (50D059F2)
ctoss2k.sys Tue Dec 18 06:56:56 2012 (50D05A08)
ctaud2k.sys Tue Dec 18 07:02:52 2012 (50D05B6C)
CTHWIUT.SYS Tue Dec 18 07:05:02 2012 (50D05BEE)
CTEXFIFX.SYS Tue Dec 18 07:04:49 2012 (50D05BE1)
CT20XUT.SYS Tue Dec 18 07:04:57 2012 (50D05BE9) [/FONT][/code]
http://sysnative.com/drivers/driver.php?id=ha20x22k.sys
http://sysnative.com/drivers/driver.php?id=ctsfm2k.sys
http://sysnative.com/drivers/driver.php?id=CT20XUT.SYS
http://sysnative.com/drivers/driver.php?id=ctaud2k.sys
http://sysnative.com/drivers/driver.php?id=CTHWIUT.SYS
http://sysnative.com/drivers/driver.php?id=ctoss2k.sys
Please uninstall Elby and any other virtual devices for now -
[code][FONT=lucida console]ElbyCDIO.sys Mon Mar 04 04:21:51 2013 (513467AF)[/FONT][/code]
http://sysnative.com/drivers/driver.php?id=ElbyCDIO.sys
Norton is very likely involved based on the varios bugchecks that had a common exception error code - 0xc0000005 = memory access violation which can also be interpreted as "access denied" -
[code][FONT=lucida console]
SYMDS64.SYS Tue Jul 30 19:29:08 2013 (51F84C44)
ccSetx64.sys Mon Sep 23 23:58:04 2013 (52410DCC)
SYMEFA64.SYS Sat Aug 31 00:02:36 2013 (52216ADC)
SRTSP64.SYS Wed Sep 25 20:23:42 2013 (52437E8E)
SRTSPX64.SYS Fri Jul 26 22:45:06 2013 (51F33432)
Ironx64.SYS Mon Jul 29 20:59:35 2013 (51F70FF7)
SYMEVENT64x86.SYS Fri Jul 26 22:26:58 2013 (51F32FF2)
IDSvia64.sys Fri Jan 10 22:57:07 2014 (52D0C113)
SYMNETS.SYS Mon Sep 23 22:41:10 2013 (5240FBC6)
EX64.SYS Thu Aug 22 16:36:51 2013 (52167663)
eeCtrl64.sys Wed Oct 09 16:50:19 2013 (5255C18B)
EraserUtilRebootDrv.sys Wed Oct 09 16:50:19 2013 (5255C18B)
ENG64.SYS Thu Aug 22 16:38:20 2013 (521676BC)
IDSvia64.sys Thu Dec 05 20:53:44 2013 (52A12E28)
BHDrvx64.sys Thu Dec 05 17:05:28 2013 (52A0F8A8)[/FONT][/code]
http://sysnative.com/drivers/driver.php?id=ccSetx64.sys
http://sysnative.com/drivers/driver.php?id=SYMEFA64.SYS
http://sysnative.com/drivers/driver.php?id=SRTSP64.SYS
http://sysnative.com/drivers/driver.php?id=SRTSPX64.SYS
http://sysnative.com/drivers/driver.php?id=Ironx64.SYS
http://sysnative.com/drivers/driver.php?id=SYMEVENT64x86.SYS
http://sysnative.com/drivers/driver.php?id=SYMNETS.SYS
http://sysnative.com/drivers/driver.php?id=ctoss2k.sys
http://sysnative.com/drivers/driver.php?id=ENG64.SYS
http://sysnative.com/drivers/driver.php?id=IDSvia64.sys
http://sysnative.com/drivers/driver.php?id=IDSvia64.sys
http://sysnative.com/drivers/driver.php?id=EX64.SYS
http://sysnative.com/drivers/driver.php?id=eeCtrl64.sys
http://sysnative.com/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://sysnative.com/drivers/driver.php?id=SYMDS64.SYS
I recommend Norton NIS/N360 removal with Norton Removal Tool for now -
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Reboot upon completion. Install Microsoft Security Essentials (MSE)
Regards. . .
jcgriff2
`
BSOD SUMMARY
[code][FONT=lucida console]
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\021814-10374-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Feb 18 09:39:50.098 2014 (UTC - 5:00)
System Uptime: 0 days 19:14:14.972
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::SetShape+157 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
FAILURE_BUCKET_ID: X64_0x3B_win32k!SFMLOGICALSURFACE::SetShape+157
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`003632f7 fffff880`15190ea0 00000000`00000000
BiosVersion = 4001
BiosReleaseDate = 06/12/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 3400
CurrentSpeed: 3411
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\021614-11325-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Feb 16 12:00:39.112 2014 (UTC - 5:00)
System Uptime: 3 days 23:41:02.050
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::SetShape+157 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
FAILURE_BUCKET_ID: X64_0x3B_win32k!SFMLOGICALSURFACE::SetShape+157
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`003232f7 fffff880`15d3aea0 00000000`00000000
BiosVersion = 4001
BiosReleaseDate = 06/12/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 3400
CurrentSpeed: 3411
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\020614-10483-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Thu Feb 6 12:59:59.055 2014 (UTC - 5:00)
System Uptime: 1 days 22:52:26.688
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::SetShape+157 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
FAILURE_BUCKET_ID: X64_0x3B_win32k!SFMLOGICALSURFACE::SetShape+157
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`002c32f7 fffff880`0867dea0 00000000`00000000
BiosVersion = 4001
BiosReleaseDate = 06/12/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 3400
CurrentSpeed: 3411
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\020414-13462-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Feb 4 14:06:47.914 2014 (UTC - 5:00)
System Uptime: 2 days 17:52:01.084
Probably caused by : win32k.sys ( win32k!W32PIDLOCK::vLockSingleThread+22 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: explorer.exe
FAILURE_BUCKET_ID: X64_0xA_win32k!W32PIDLOCK::vLockSingleThread+22
Bugcheck code 0000000A
Arguments 00000000`001e0874 00000000`00000002 00000000`00000001 fffff800`038c893c
BiosVersion = 4001
BiosReleaseDate = 06/12/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 3400
CurrentSpeed: 3411
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\012014-10826-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Mon Jan 20 14:38:47.346 2014 (UTC - 5:00)
System Uptime: 3 days 17:02:33.244
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::SetShape+157 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
FAILURE_BUCKET_ID: X64_0x3B_win32k!SFMLOGICALSURFACE::SetShape+157
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`003132f7 fffff880`02b6bea0 00000000`00000000
BiosVersion = 4001
BiosReleaseDate = 06/12/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 3400
CurrentSpeed: 3411
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[COLOR=#555555]J. C. Griffith, Microsoft MVP (jcgriff2)[/COLOR]
[URL="http://mvp.microsoft.com/en-us/mvp/John%20C.%20Griffith-4025562"][COLOR=#555555][U]http://mvp.microsoft.com/en-us/mvp/John%20C.%20Griffith-4025562[/U][/COLOR][/URL]
[URL="https://www.sysnative.com"][COLOR=#555555][/COLOR][/URL][COLOR=#555555][U][URL="https://www.sysnative.com"]www.sysnative.com[/URL][/U][/COLOR]
[URL="http://jcgriff2.com"][COLOR=#555555][/COLOR][/URL][COLOR=#555555][U][URL="http://www.jcgriff2.com"]www.jcgriff2.com[/URL][/U][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/FONT][/code]