They reached me up with this:
Thank you very much for contacting us, I should mention that we are a support in Spanish, I comment on the following. Your computer was designed only for Windows 10 or some other operating system to a future unfortunately you could not install Windows 7 ultímate, since you do not have a 100% performance on your computer and likewise there are no drivers. You could install it but the correct functioning of your equipment is not guaranteed.
