Can not install Cumulative Updates for Windows Server 2019

BuHy

Member
Joined
Jun 2, 2024
Posts
13
Hello,
in Update Manager I recently noticed that on one of our VMs with Windows Server 2019 Standard x64 (10.0.17763.4499) update KB5044277 was failing to install. When I connected to the VM and checked the update history, unfortunately, it was not first cumulative update that failed to install. Almost all (except update from March) have same error, 0x800f0986. I run sfc /scannow, but it did not complete. Same for DISM, it got stuck at 100%. (it was "running" almost 24 hours and still "running") ComponentsScanner file and CSB.zip attached. Please help me solve this problem.

Thank you.
 

Attachments

  • FailedUpdates.webp
    FailedUpdates.webp
    84.8 KB · Views: 1
  • SfcScannowFail.webp
    SfcScannowFail.webp
    23.7 KB · Views: 1
  • DISMStuck.webp
    DISMStuck.webp
    30.6 KB · Views: 1
  • ComponentsScanner.txt
    ComponentsScanner.txt
    733 bytes · Views: 0
  • CBS.zip
    CBS.zip
    26.5 MB · Views: 0
Hi @BuHy,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

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- Sysnative Windows Update Team
 
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