Cannot install KB3023266 and subsequent Windows updates.

Harold · Mar 9, 2015

Which is the error that is still occurring?

I use Kaspersky Internet Security and have done so for about three years without an apparent problem. I have the same setup on my second computer including KIS and this has downloaded the updates without a problem. Also, I have been able to install some of the updates that I originally couldn't following some of your suggestions (see recent post). I can close the programme if you think that could be a problem.

Code:

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 09/03/2015 15:07:26
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 09/03/2015 14:58:43
Type: Error Category: 0
Event: 0 Source: VMCService
GetLoggedOnUser
Log: 'Application' Date/Time: 09/03/2015 14:58:40
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Log: 'Application' Date/Time: 09/03/2015 14:58:39
Type: Error Category: 0
Event: 0 Source: VMCService
conflictManagerTypeValue
Log: 'Application' Date/Time: 08/03/2015 12:31:30
Type: Error Category: 0
Event: 0 Source: VMCService
GetLoggedOnUser
Log: 'Application' Date/Time: 08/03/2015 11:21:55
Type: Error Category: 0
Event: 0 Source: irstrtsv
The event description cannot be found.
Log: 'Application' Date/Time: 08/03/2015 08:55:41
Type: Error Category: 0
Event: 0 Source: irstrtsv
The event description cannot be found.
Log: 'Application' Date/Time: 08/03/2015 08:31:38
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Log: 'Application' Date/Time: 08/03/2015 08:31:38
Type: Error Category: 0
Event: 0 Source: VMCService
conflictManagerTypeValue
Log: 'Application' Date/Time: 07/03/2015 08:56:21
Type: Error Category: 0
Event: 0 Source: VMCService
GetLoggedOnUser
Log: 'Application' Date/Time: 07/03/2015 08:56:18
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Log: 'Application' Date/Time: 07/03/2015 08:56:18
Type: Error Category: 0
Event: 0 Source: VMCService
conflictManagerTypeValue
Log: 'Application' Date/Time: 06/03/2015 09:49:33
Type: Error Category: 0
Event: 0 Source: VMCService
GetLoggedOnUser
Log: 'Application' Date/Time: 06/03/2015 09:49:29
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Log: 'Application' Date/Time: 06/03/2015 09:49:28
Type: Error Category: 0
Event: 0 Source: VMCService
conflictManagerTypeValue
Log: 'Application' Date/Time: 05/03/2015 11:07:47
Type: Error Category: 0
Event: 257 Source: Microsoft-Windows-CAPI2
The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -1305.
Log: 'Application' Date/Time: 05/03/2015 11:07:41
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Log: 'Application' Date/Time: 05/03/2015 11:07:40
Type: Error Category: 0
Event: 0 Source: VMCService
conflictManagerTypeValue
Log: 'Application' Date/Time: 05/03/2015 11:04:47
Type: Error Category: 0
Event: 0 Source: VMCService
GetLoggedOnUser
Log: 'Application' Date/Time: 05/03/2015 11:04:46
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Log: 'Application' Date/Time: 05/03/2015 11:04:45
Type: Error Category: 0
Event: 0 Source: VMCService
conflictManagerTypeValue
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 09/03/2015 15:03:57
Type: Information Category: 0
Event: 1001 Source: Windows Error Reporting
Fault bucket 987003837, type 21 Event Name: PDUWICA Response: Not available Cab Id: 0  Problem signature: P1: 48 P2: 1.9 P3: 6.1.1.0 P4: 2057 P5: 99 P6:  P7:  P8:  P9:  P10:   Attached files:  These files may be available here:   Analysis symbol:  Rechecking for solution: 0 Report Id: 76a688c8-c66d-11e4-926c-c485083926e5 Report Status: 0
Log: 'Application' Date/Time: 09/03/2015 15:03:16
Type: Information Category: 3
Event: 2000 Source: UNS
User Notification Service started.

Log: 'Application' Date/Time: 09/03/2015 15:02:50
Type: Information Category: 0
Event: 1 Source: SecurityCenter
The Windows Security Center Service has started.
Log: 'Application' Date/Time: 09/03/2015 15:02:50
Type: Information Category: 0
Event: 902 Source: Microsoft-Windows-Security-SPP
The Software Protection service has started. 6.1.7601.17514
Log: 'Application' Date/Time: 09/03/2015 15:02:50
Type: Information Category: 0
Event: 1003 Source: Microsoft-Windows-Security-SPP
The Software Protection service has completed licensing status check. Application Id=55c92734-d682-4d71-983e-d6ec3f16059f Licensing Status=
1: 4de78642-0f7f-4b61-9392-8add86d70ae8, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 50e329f7-a5fa-46b2-85fd-f224e5da7764, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
3: 5a79ecd8-d33f-406c-a619-7785899b5d59, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 770bc271-8dc1-467d-b574-73cbacbeccd1, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
5: 90a61a0d-0b76-4bf1-a8b8-89061855a4c9, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
6: 92f9d22a-65f5-49a7-90fe-06491b4fc379, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
7: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
8: 9ccffaf9-86a2-414e-b031-b2f777720e90, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
9: b92e9980-b9d5-4821-9c94-140f632f6312, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
10: c1027486-8ae8-4633-9cf9-9658ed80504d, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
11: c1e88de3-96c4-4563-ad7d-775f65b1e670, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
12: c33001fc-5e9c-4f27-8c05-e0154adb0db4, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
13: cf3c5b35-35ff-4c95-9bbd-a188e47ad14c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
14: cff07cac-7534-4cc3-b3f3-99e1a0aa3c20, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
15: d188820a-cb63-4bad-a9a2-40b843ee23b7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
16: d8e04254-f9a5-4729-ae86-886de6aa907c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
17: da22eadd-46dc-4056-a287-f5041c852470, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
18: e120e868-3df2-464a-95a0-b52fa5ada4bf, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
19: e838d943-63ed-4a0b-9fb1-47152908acc9, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
20: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
21: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
 
Log: 'Application' Date/Time: 09/03/2015 15:02:28
Type: Information Category: 0
Event: 1066 Source: Microsoft-Windows-Security-SPP
Initialization status for service objects. C:\windows\system32\sppwinob.dll, msft:spp/windowsfunctionality/agent/7.0, 0x00000000, 0x00000000
C:\windows\system32\sppobjs.dll, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000
C:\windows\system32\sppobjs.dll, msft:rm/algorithm/pkey/2005, 0x00000000, 0x00000000
C:\windows\system32\sppobjs.dll, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000
C:\windows\system32\sppobjs.dll, msft:spp/volume/services/kms/1.0, 0x00000000, 0x00000000
C:\windows\system32\sppobjs.dll, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000

Log: 'Application' Date/Time: 09/03/2015 15:02:25
Type: Information Category: 0
Event: 900 Source: Microsoft-Windows-Security-SPP
The Software Protection service is starting. 
Log: 'Application' Date/Time: 09/03/2015 15:02:21
Type: Information Category: 0
Event: 0 Source: LMS
LMS started
Log: 'Application' Date/Time: 09/03/2015 15:02:17
Type: Information Category: 0
Event: 8224 Source: VSS
The VSS service is shutting down due to idle timeout. 
Log: 'Application' Date/Time: 09/03/2015 15:01:19
Type: Information Category: 0
Event: 0 Source: BTHSSecurityMgr
The event description cannot be found.
Log: 'Application' Date/Time: 09/03/2015 14:59:41
Type: Information Category: 0
Event: 0 Source: VMCService
INFO: dom=<HLG-PC>; usr=<HL GORDON>
Log: 'Application' Date/Time: 09/03/2015 14:59:40
Type: Information Category: 0
Event: 0 Source: VMCService
NET REMOVAL ([URL="file://\\?\PCI#VEN_8086&DEV_088E&SUBSYS_40608086&REV_24#4&2fcb9188&0&00E0"]\\?\PCI#VEN_8086&DEV_088E&SUBSYS_40608086&REV_24#4&2fcb9188&0&00E0[/URL])
Log: 'Application' Date/Time: 09/03/2015 14:59:40
Type: Information Category: 0
Event: 0 Source: VMCService
NET REMOVAL ([URL="file://\\?\{5d624f94-8850-40c3-a3fa-a4fd2080baf3}#vwifimp#5&384fba7&0&01"]\\?\{5d624f94-8850-40c3-a3fa-a4fd2080baf3}#vwifimp#5&384fba7&0&01[/URL])
Log: 'Application' Date/Time: 09/03/2015 14:59:39
Type: Information Category: 0
Event: 0 Source: VMCService
NET REMOVAL ([URL="file://\\?\{5d624f94-8850-40c3-a3fa-a4fd2080baf3}#vwifimp#5&384fba7&0&02"]\\?\{5d624f94-8850-40c3-a3fa-a4fd2080baf3}#vwifimp#5&384fba7&0&02[/URL])
Log: 'Application' Date/Time: 09/03/2015 14:59:32
Type: Information Category: 0
Event: 0 Source: VMCService
INFO: dom=<HLG-PC>; usr=<HL GORDON>
Log: 'Application' Date/Time: 09/03/2015 14:59:32
Type: Information Category: 0
Event: 0 Source: VMCService
NET REMOVAL ([URL="file://\\?\BTH#MS_BTHPAN#7&1eb6b00f&0&2"]\\?\BTH#MS_BTHPAN#7&1eb6b00f&0&2[/URL])
Log: 'Application' Date/Time: 09/03/2015 14:58:59
Type: Information Category: 1
Event: 1003 Source: Microsoft-Windows-Search
The Windows Search Service started.

Log: 'Application' Date/Time: 09/03/2015 14:58:58
Type: Information Category: 3
Event: 302 Source: ESENT
Windows (4636) Windows: The database engine has successfully completed recovery steps.
Log: 'Application' Date/Time: 09/03/2015 14:58:57
Type: Information Category: 3
Event: 301 Source: ESENT
Windows (4636) Windows: The database engine has begun replaying logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log.
Log: 'Application' Date/Time: 09/03/2015 14:58:57
Type: Information Category: 3
Event: 300 Source: ESENT
Windows (4636) Windows: The database engine is initiating recovery steps.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 08/03/2015 12:31:30
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000_Classes:
Process 6840 (\Device\HarddiskVolume2\Windows\System32\rundll32.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000_CLASSES

Log: 'Application' Date/Time: 08/03/2015 12:31:30
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 1028 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000

Log: 'Application' Date/Time: 07/03/2015 10:21:26
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 1028 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000

Log: 'Application' Date/Time: 06/03/2015 10:19:03
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 880 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000

Log: 'Application' Date/Time: 05/03/2015 11:21:16
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   2 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000_Classes:
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000_CLASSES
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000_CLASSES

Log: 'Application' Date/Time: 05/03/2015 11:21:16
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   48 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000
Process 644 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\Root
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Policies\Microsoft\SystemCertificates
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\My
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\My
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\CA
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\International\Scripts\3
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\MenuExt\E&xport to Microsoft Excel
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\LowRegistry\IEShims\NormalizedPaths
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\LowCache
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\TrustedPeople
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\MenuExt\Convert Link Target to Adobe PDF
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\Disallowed
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\MenuExt\Append to Existing PDF
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\MenuExt
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows NT\CurrentVersion
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\Main\FeatureControl
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\MenuExt\Append Link Target to Existing PDF
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\InternetRegistry
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows\CurrentVersion\Explorer
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Direct3D
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\SystemCertificates\trust
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Policies
Process 1608 (\Device\HarddiskVolume2\Program Files (x86)\Internet Explorer\iexplore.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000\Software\Microsoft\Internet Explorer\MenuExt\Convert to Adobe PDF

Log: 'Application' Date/Time: 05/03/2015 11:11:00
Type: Warning Category: 0
Event: 6006 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <Profiles> took 115 second(s) to handle the notification event (Logon).
Log: 'Application' Date/Time: 05/03/2015 11:10:04
Type: Warning Category: 0
Event: 6005 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <Profiles> is taking long time to handle the notification event (Logon).
Log: 'Application' Date/Time: 05/03/2015 11:07:03
Type: Warning Category: 0
Event: 6004 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> failed a critical notification event.
Log: 'Application' Date/Time: 05/03/2015 11:05:54
Type: Warning Category: 0
Event: 6006 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> took 63 second(s) to handle the notification event (CreateSession).
Log: 'Application' Date/Time: 05/03/2015 11:05:51
Type: Warning Category: 0
Event: 6005 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> is taking long time to handle the notification event (CreateSession).
Log: 'Application' Date/Time: 05/03/2015 11:02:05
Type: Warning Category: 0
Event: 6004 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> failed a critical notification event.
Log: 'Application' Date/Time: 05/03/2015 10:58:32
Type: Warning Category: 0
Event: 6004 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> failed a critical notification event.
Log: 'Application' Date/Time: 05/03/2015 10:54:18
Type: Warning Category: 0
Event: 6004 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> failed a critical notification event.
Log: 'Application' Date/Time: 05/03/2015 10:51:07
Type: Warning Category: 0
Event: 6004 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> failed a critical notification event.
Log: 'Application' Date/Time: 04/03/2015 21:23:32
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 840 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000

Log: 'Application' Date/Time: 03/03/2015 21:14:08
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 1016 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000

Log: 'Application' Date/Time: 02/03/2015 20:33:35
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 948 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000

Log: 'Application' Date/Time: 02/03/2015 20:28:06
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-1547637008-54338229-3159759193-1000:
Process 740 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1547637008-54338229-3159759193-1000

Log: 'Application' Date/Time: 02/03/2015 20:12:39
Type: Warning Category: 0
Event: 6004 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <TrustedInstaller> failed a critical notification event.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 12/02/2015 20:05:53
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 12/02/2015 20:00:16
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 09/03/2015 14:58:44
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  cdrom
Log: 'System' Date/Time: 09/03/2015 14:58:37
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963"]\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 09/03/2015 14:58:37
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963"]\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 08/03/2015 12:31:26
Type: Error Category: 0
Event: 10010 Source: Microsoft-Windows-DistributedCOM
The server {F32D97DF-E3E5-4CB9-9E3E-0EB5B4E49801} did not register with DCOM within the required timeout.
Log: 'System' Date/Time: 08/03/2015 08:31:42
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  cdrom
Log: 'System' Date/Time: 08/03/2015 08:31:31
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963"]\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 08/03/2015 08:31:31
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963"]\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 07/03/2015 08:56:21
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  cdrom
Log: 'System' Date/Time: 07/03/2015 08:56:14
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963"]\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 07/03/2015 08:56:14
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963"]\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 06/03/2015 09:49:33
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  cdrom
Log: 'System' Date/Time: 06/03/2015 09:49:25
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963"]\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 06/03/2015 09:49:25
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963"]\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 05/03/2015 11:11:05
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80004005: Security Update for Windows 7 for x64-based Systems (KB3031432).
Log: 'System' Date/Time: 05/03/2015 11:11:05
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80004005: Security Update for Windows 7 for x64-based Systems (KB3004375).
Log: 'System' Date/Time: 05/03/2015 11:11:05
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x800f0826: Update for Windows 7 for x64-based Systems (KB3004394).
Log: 'System' Date/Time: 05/03/2015 11:07:44
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  cdrom
Log: 'System' Date/Time: 05/03/2015 11:07:36
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963"]\\?\Volume{f1c240c4-b999-11e1-a6f8-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 05/03/2015 11:07:36
Type: Error Category: 0
Event: 24620 Source: Microsoft-Windows-BitLocker-Driver
Encrypted volume check: Volume information on [URL="file://\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963"]\\?\Volume{a38779c5-9b71-11e1-b9e7-806e6f6e6963[/URL]} cannot be read.
Log: 'System' Date/Time: 05/03/2015 11:04:47
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  cdrom
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 09/03/2015 15:07:50
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Software Protection service entered the stopped state.
Log: 'System' Date/Time: 09/03/2015 15:06:14
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Multimedia Class Scheduler service entered the running state.
Log: 'System' Date/Time: 09/03/2015 15:05:32
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:22
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:18
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Microsoft Software Shadow Copy Provider service entered the stopped state.
Log: 'System' Date/Time: 09/03/2015 15:05:17
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:13
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:12
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:11
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:10
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:10
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:06
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:05:05
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:04:48
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:04:47
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:04:47
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:04:47
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:04:38
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:04:37
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
Log: 'System' Date/Time: 09/03/2015 15:04:37
Type: Information Category: 0
Event: 7045 Source: Service Control Manager
A service was installed in the system.  Service Name:  RapportIaso Service File Name:  c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys Service Type:  kernel mode driver Service Start Type:  demand start Service Account:  
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 09/03/2015 14:59:37
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\windows\System32\IWMSSvc.dll 
Log: 'System' Date/Time: 09/03/2015 14:58:31
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device Root\PARAGONBLOCKDEVICE\0000.
Log: 'System' Date/Time: 09/03/2015 14:58:31
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device ACPI\ACPI0008\5&15d725f4&0.
Log: 'System' Date/Time: 08/03/2015 12:31:36
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
Log: 'System' Date/Time: 08/03/2015 08:32:26
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\windows\System32\IWMSSvc.dll 
Log: 'System' Date/Time: 08/03/2015 08:31:25
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device Root\PARAGONBLOCKDEVICE\0000.
Log: 'System' Date/Time: 08/03/2015 08:31:25
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device ACPI\ACPI0008\5&15d725f4&0.
Log: 'System' Date/Time: 07/03/2015 10:21:30
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
Log: 'System' Date/Time: 07/03/2015 10:21:02
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\windows\System32\IWMSSvc.dll 
Log: 'System' Date/Time: 07/03/2015 10:00:28
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\windows\System32\IWMSSvc.dll 
Log: 'System' Date/Time: 07/03/2015 09:19:38
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\windows\System32\IWMSSvc.dll 
Log: 'System' Date/Time: 07/03/2015 08:57:18
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name ctldl.windowsupdate.com timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 07/03/2015 08:57:09
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\windows\System32\IWMSSvc.dll 
Log: 'System' Date/Time: 07/03/2015 08:56:07
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device Root\PARAGONBLOCKDEVICE\0000.
Log: 'System' Date/Time: 07/03/2015 08:56:07
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device ACPI\ACPI0008\5&15d725f4&0.
Log: 'System' Date/Time: 06/03/2015 10:19:08
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
Log: 'System' Date/Time: 06/03/2015 09:50:28
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\windows\System32\IWMSSvc.dll 
Log: 'System' Date/Time: 06/03/2015 09:49:19
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device Root\PARAGONBLOCKDEVICE\0000.
Log: 'System' Date/Time: 06/03/2015 09:49:19
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device ACPI\ACPI0008\5&15d725f4&0.
Log: 'System' Date/Time: 05/03/2015 11:21:18
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

I notice a line that says: The driver \Driver\WUDFRd failed to load for the device Root\PARAGONBLOCKDEVICE\0000.
I have Paragon HD Manager 12 on both machines.
Windows Driver Foundation - User-mode Driver Framework is set to manual and is running. Not sure if this is important or not.

Go The Power · Mar 11, 2015

The same error message about the running transaction, that we had before: https://www.sysnative.com/forums/wi...uent-windows-updates-post95565.html#post95565

I am still reviewing some of the errors form the event log, but in the mean time :

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following commands
ktmutil tx list >1&&notepad 1
ktmutil tm list >0&&notepad 0
Two notepad files should appear, please post the contents of each.

Harold · Mar 12, 2015

Thanks Alex. Sorry this it taking so much of your time.

Contents of 1.txt (ktmutil transactions) is empty.

Code:

TxGuid                                 Description
-------------------------------------- -----------------------------------------

Contents of 0.txt (ktmutil transaction managers)

Code:

TmGuid                                 TmLogPath
-------------------------------------- -----------------------------------------
{4470c645-c10b-11e4-82f9-806e6f6e6963} \Device\HarddiskVolume2\$Extend\$RmMetadata\$TxfLog\$TxfLog::KtmLog
{9783134b-b3c0-11e4-9629-806e6f6e6963} \SystemRoot\System32\Config\TxR\{2000b491-b3bf-11e4-82e3-c485083926e5}.TM
{97831350-b3c0-11e4-9629-806e6f6e6963} \Device\HarddiskVolume2\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{2000b497-b3bf-11e4-82e3-c485083926e5}.TM
{97831354-b3c0-11e4-9629-c485083926e5} \Device\HarddiskVolume2\Windows\ServiceProfiles\LocalService\NTUSER.DAT{2000b499-b3bf-11e4-82e3-c485083926e5}.TM
{97831369-b3c0-11e4-9629-c485083926e5} \Device\HarddiskVolume2\Users\HL Gordon\ntuser.dat{2000b49f-b3bf-11e4-82e3-c485083926e5}.TM
{9783136d-b3c0-11e4-9629-c485083926e5} \Device\HarddiskVolume2\Users\HL Gordon\AppData\Local\Microsoft\Windows\UsrClass.dat{2000b4a1-b3bf-11e4-82e3-c485083926e5}.TM

Harold · Mar 12, 2015

Alex

Yet another twist.

I noticed that there are almost 30 updates now available, so out of curiosity, I thought I would see if they would install. Amazingly, they all did!! This includes KB 3031432 ad 3034375 that wouldn't install the other day. There are therefore now just two outstanding updates. One is the original KB3023266, which I might try tomorrow. The other is KB3004394 which you had previously asked me to uninstall if it was on my system. I'll check the details of that to see if it's one I can omit.

Although it would have been really useful to get to the bottom of this, as you have already spent an inordinate amount of time on this, can I suggest that you don't do any more at the moment until I see if the problem stays resolved or whether it recurs.

Best wishes

Harold

Go The Power · Mar 15, 2015

Sure no worries, I like it when these threads get tricky. It gives me the opportunity to try and learn something new.

Harold · Mar 16, 2015

Just one final puzzle. Having had success with the other updates, I thought I would try 3023266 again. It doesn't show on Windows update so I tried using the standalone installer. When I ran it, it says that the update has already been installed. However, a careful visual search of the list of Windows Installed Updates shows that it isn't there. I also ran a useful VB script that checks for a given Hotfix and that couldn't find it either.

Any thoughts? Is it worth pursuing or should I just quit while I am ahead?

Go The Power · Mar 17, 2015

What was the script you used?

Can you please run this from command prompt (as an admin):
DISM.exe > C:\packages.txt /online /get-packages &&notepad C:\Packages.txt

once complete a notepad file will appear, please post the contents back into this thread.

Harold · Mar 18, 2015

I notice 3023266 isn't there. I suspect the system has become confused because of the number of times I have renamed folders or moved contents as part of the previous debugging process.

Code:

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
Packages listing:
Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514
State : Installed
Release Type : Language Pack
Install Time : 11/02/2011 19:59
Package Identity : Microsoft-Windows-Client-Refresh-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514
State : Installed
Release Type : Language Pack
Install Time : 11/02/2011 19:59
Package Identity : Microsoft-Windows-CodecPack-Basic-Package~31bf3856ad364e35~amd64~~6.1.7601.17514
State : Installed
Release Type : Feature Pack
Install Time : 21/11/2010 03:40
Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514
State : Installed
Release Type : Foundation
Install Time : 21/11/2010 03:40
Package Identity : Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437
State : Superseded
Release Type : Update
Install Time : 26/03/2013 10:51
Package Identity : Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0
State : Installed
Release Type : Update
Install Time : 13/11/2013 17:39
Package Identity : Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437
State : Superseded
Release Type : Update
Install Time : 26/03/2013 10:51
Package Identity : Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0
State : Installed
Release Type : Update
Install Time : 13/11/2013 17:39
Package Identity : Microsoft-Windows-IE-Troubleshooters-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514
State : Superseded
Release Type : Language Pack
Install Time : 11/02/2011 19:59
Package Identity : Microsoft-Windows-IE-Troubleshooters-Package~31bf3856ad364e35~amd64~~6.1.7601.17514
State : Superseded
Release Type : Feature Pack
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State : Superseded
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Package Identity : Microsoft-Windows-InternetExplorer-LanguagePack~31bf3856ad364e35~amd64~fr-FR~9.4.8112.16421
State : Superseded
Release Type : Update
Install Time : 11/05/2012 14:02
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State : Superseded
Release Type : Update
Install Time : 11/05/2012 14:02
Package Identity : Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~en-US~8.0.7601.17514
State : Superseded
Release Type : Language Pack
Install Time : 11/02/2011 19:59
Package Identity : Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7601.17514
State : Superseded
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State : Installed
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Package Identity : Microsoft-Windows-LocalPack-CA-Package~31bf3856ad364e35~amd64~~6.1.7600.16385
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Install Time : 09/01/2013 17:46
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Release Type : Security Update
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Release Type : Security Update
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Install Time : 24/08/2014 06:49
The operation completed successfully.

Go The Power · Mar 18, 2015

Can you try and install it manually?
https://www.microsoft.com/en-us/dow...454&751be11f-ede8-5a0c-058c-2ee190a24fa6=True

Harold · Mar 20, 2015

I have already tried that. It checks before installing that the update isn't already installed. In this case, it shows the message: "Security update for Windows (KB3023266) is already installed on this computer".

Harold · Mar 20, 2015

Here's a thought. There are many entries referring to KB3023266 in the registry. but since the update is not installed, they must refer to all the failed attempts. Suppose I backup the registry by creating a System Restore point and then delete all those entries? If the system won't start up, I can restart from the saved registry backup. If it does start, then I can try to install 3023266? Or is that too risky?

niemiro · Mar 20, 2015

Harold said:
Here's a thought. There are many entries referring to KB3023266 in the registry. but since the update is not installed, they must refer to all the failed attempts. Suppose I backup the registry by creating a System Restore point and then delete all those entries? If the system won't start up, I can restart from the saved registry backup. If it does start, then I can try to install 3023266? Or is that too risky?

No, no, no, no, no! Do not do that

That will royally mess up Windows Update. Those Windows Update registry keys are not boot critical. In fact, for the most part, they are not Windows Update critical. The chances are pretty high that if you delete them you will notice no immediate side effects. However, all will go completely pear shaped when you next try to install an update from Microsoft which affects those components, and by then it will be far too late to reverse because the whole Windows Update registry is interlinked and just reimporting an old backup will cause problems & conflicts with new data. At that point you'll be looking at a Clean Install (or an In-Place upgrade if you are very lucky).

The reality is that Windows Update does not place any of those sorts of registry keys on a failed attempt. It uses transactions (transactional file system (TxF) and transactional registry (TxR)) to make file system & registry replacements. The mechanism behind these is that if the transaction fails to apply, the whole transaction is rolled back. This part is completely independent of Windows Update, is very simple, used extremely widely, and for all effects and purposes can be considered completely and 100% bug free under any normal conditions (consumer hardware constitutes such - weird virtualization technologies on large corporate networks may not). Therefore, if a transaction fails, it **will** be rolled back successfully, no two ways about it. [note that this discussion is currently at a lower level than Windows Update. Transactions are used by loads of things, WU is only one user].

Also, Windows Update has since Vista days used a technology called Component Based Servicing - CBS. In this mode the actual update package becomes fairly irrelevant. Everything is dealt with at the component level. Transactions are used to apply the components (and roll back 100% successfully in the event of a failure), and previously installed (or just "staged" - there's a very big technical difference which I'm not going to get into) will be rolled back (that's the rollback loop you sometimes see on reboot).

However, CBS has another effect - updates honestly never do what they say on the tin. Loads of updates have complicated webs of prerequisites, revisions (v1, v2, v2-over-v1), supercedings, etc. etc. For this reason, most updates packages (.msu from Download Centre, multiple .cab through WUA) contain lots of different components. And a lot of the time, the components may not actually come from the same update as what is written on the package. OK - so Microsoft need to give every update a simple, single, reasonably unique KB number. But the reality is that KBxxxxxxx will contain a lot of KBxxxxxxx files, perhaps a silent prerequisite KByyyyyyyy which is perhaps not fully documented on the main website, and a few files from KBzzzzzzz which also need updating.

The point I'm making is that you'll now have the benefit of files from KBzzzzzzz without KBzzzzzzzz actually showing up as installed. To take a simpler example, any rollup update with KBaaaaaaa will contain files from loads of KB numbers, but they won't all show separately. If KBzzzzzzzz shows up in the registry, and it doesn't show up in WU, it's installed. Period. Full stop. Endex. Whatever.

[And it will not otherwise, both because of staging - where due to the nature of your corruption the update hadn't even attempted installation yet but was instead just being prepared hence no proper registry presence at that time, and because WU doesn't put preliminary data of that sort into the registry. It's kept in \Windows\SoftwareDistribution and stored in places like pending.xml & in the TxR and TxF managers].

My many years experience of WU tells me one particular thing - the WU interface is incredible reliable at determining what updates are and are not applicable. Trust it - if it doesn't think your system needs it any more, it doesn't.
Plus, you've got a package registry presence. That's proof it's installed.
But it doesn't show up in the lists you gave - OK, it wasn't installed under its "own" name, but as part of some replacement/rollup updated released during the time we took to fix the issue.

There is no problem here - everything is in good working order :)

Richard

Harold · Mar 22, 2015

Richard

Thank you very much for contributing to this and for such a comprehensive overview of the Windows Update process. I'm very happy with everything you have said and will stop chasing this particular issue.

Without taking on any extra work, have you any idea why this problem occurred in the first place, since it only occurred after a routine update, and only on one of my computers?

I fully expect that I will have to do a clean install at some time in the future. I have found over the years that after 3-4 years of intensive use, the newer operating systems start to run a little less reliably. Gives me a chance to thoroughly review everything on the computer and discard everything I no longer need.

Best wishes and thanks to you, Alex and Stephen

Harold

Cannot install KB3023266 and subsequent Windows updates.

Harold

Contributor

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Harold

Contributor

Harold

Contributor

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Harold

Contributor

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Harold

Contributor

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Harold

Contributor

Harold

Contributor

niemiro

Senior Administrator, Windows Update Expert

Harold

Contributor