[SOLVED] Cannot install KB4534310 (Windows 7)

Omeyron · Aug 9, 2023

(Google translator)
My brother can't log in to Roblox, at startup it says the system is out of date and needs to download update KB4534310
When I tried to install this update, the Windows Update service failed with error 80073712
I was looking for how to solve this problem, and I found file errors in the %windir%\winsxs\Manifests folder

KB4534310 trouble attach files here are the required log files

PeterJ · Aug 10, 2023

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Omeyron · Aug 10, 2023

*File

PeterJ · Aug 11, 2023

Looks good.

Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.

Download SURT for your system. (Windows 7 SP1 x64)
Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
Attach this log to your next reply.

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)

Omeyron · Aug 11, 2023

*File (Looks like everything is fixed)

PeterJ · Aug 11, 2023

Great.
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code:

sfc /scannow

Wait for this to finish before you continue

Code:

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

Omeyron · Aug 11, 2023

*But before that I already installed KB4534310 and its work (literally problem is solved)

PeterJ · Aug 11, 2023

Great. The log shows another update fails to install because it requires another update first.
Do you need help on this new issue ?

Omeyron · Aug 12, 2023

Thank you very much! But my 5+ year old laptop needs no further upgrades. Or I haven't met an urgent need to fix this problem yet. In any case, installing the missing updates will be easier than fixing the Windows Component Store. I consider the topic closed.

PeterJ · Aug 12, 2023

Ok. No problem.
I 'll mark this thread as solved.

Have a nice weekend.

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[SOLVED] Cannot install KB4534310 (Windows 7)

Omeyron

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

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Omeyron

Member

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Omeyron

Member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

Omeyron

Member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

Omeyron

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst