[SOLVED] Cannot install KB5021255 on Win 11 due to error 0x8007025d. DISM and sfc /scannow stop with error

VasiliyM6 · Dec 28, 2022

Hi everyone,
It is almost a month passed since I'm trying to install Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5021255). I got error during installation Install error - 0x8007025d. I've read some articles that recommended to run check disk utility and check Windows file completeness and consistency by DISM and sfc. But both these utilities are stopped in the middle with an error:
sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 23% complete.
Windows Resource Protection could not perform the requested operation.

Dism /Online /Cleanup-Image /RestoreHealth:
Deployment Image Servicing and Management tool
Version: 10.0.22621.1
Image Version: 10.0.22621.900
[====================== 38.3% ]
Error: 605
The specified buffer contains ill-formed data.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I've looked into logs and found some messages related to one of dll - WFSR.dll
CSI 0000009a (F) c0000242 [Error,Facility=(system),Code=578 (0x0242)] #9293733# from Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysReadFile(h = 7204 ('\Device\HarddiskVolume3\Windows\WinSxS\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_10.0.22621.755_none_db090410f18b6eb6\WFSR.dll'), evt = 0, apcr = NULL, apcc = NULL, iosb = @0x199747baa0, data = {l:0 b:}, byteoffset = 0, key = (null))

I was trying to replace this file, to do so I took ownership of this folder but cannot get full access to the folder and change the file.

I would be very appreciate for any advice or suggestion. All required files are attached
Regards, Vasiliy

Maxstar · Jan 6, 2023

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

VasiliyM6 · Jan 10, 2023

Dear Maxstar, Thank you very-very much for your help! Looks like DISM completed without error! The requested logfile is attached.

Now I see another error during Windows update - 0x800f0988:
2023-01 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5022303)
Install error - 0x800f0988
But I think it is another story. Will try to resolve by myself

Maxstar · Jan 11, 2023

Hi,

Please post the latest CBS logs for me to look at.

VasiliyM6 · Jan 11, 2023

Hi, Maxstar,
Please find CBS log prepared according to Forum Posting Instructions. The file it too big and I can't attach it. I put it into Google drive.
CBS.zip
Both scans (sfc and DISM) were completed without error. I've tried several times reset Windows Update services with renaming C:\Windows\SoftwareDistribution folder but still no success - every time I get Install error - 0x800f0988. The installation looks like fully completed, but them error message appears

Maxstar · Jan 11, 2023

Rich (BB code):

2023-01-11 12:18:33, Error                 CBS    Exec: Failed to pre-stage package: Microsoft-Windows-WMIC-Package~31bf3856ad364e35~amd64~ru-RU~10.0.22621.1, component identity: wow64_microsoft-windows-i..rd-japanese_106_key_31bf3856ad364e35_10.0.22621.963_none_495e9fbb112b1f07, file: kbd106.dll,  sandbox: \\?\C:\WINDOWS\SoftwareDistribution\Download\d7ab94299c25b77088a8de81f4d16c00\metadata\Windows11.0-KB5022303-x64\, file format: 0 [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]
2023-01-11 12:18:33, Info                  CBS    Failed to gather file [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

Could you please provide a copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

VasiliyM6 · Jan 11, 2023

Here is the file

Maxstar · Jan 11, 2023

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the system and attempt to update. If it fails attach a new copy of the CBS logs.

VasiliyM6 · Jan 11, 2023

Hi,
There was an error during SFCFix execution - "Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-i..rd-japanese_106_key_31bf3856ad364e35_10.0.22621.963_none_495e9fbb112b1f07 with error code ERROR_FILE_NOT_FOUND."
The Windows update still unsuccessful with the same error 0x800f0988.

Maxstar · Jan 11, 2023

Rich (BB code):

2023-01-11 15:34:25, Error                 CBS    Exec: Failed to pre-stage package: Microsoft-Windows-WMIC-Package~31bf3856ad364e35~amd64~ru-RU~10.0.22621.1, component identity: amd64_microsoft-windows-v..e-filters-tvdigital_31bf3856ad364e35_10.0.22621.963_none_3dffc320203e91e3, file: Mpeg2Data.ax,  sandbox: \\?\C:\WINDOWS\SoftwareDistribution\Download\d7ab94299c25b77088a8de81f4d16c00\metadata\Windows11.0-KB5022303-x64\, file format: 0 [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]
2023-01-11 15:34:25, Info                  CBS    Failed to gather file [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

We can ignore that error in the log of SFCFix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the system and attempt to update. If it fails attach a new copy of the CBS logs.

VasiliyM6 · Jan 11, 2023

Still the same issue - error 0x800f0988

Maxstar · Jan 11, 2023

It seems several registry keys are corrupted, here's the next fix.

]Warning: This fix was written specifically for this system. Do not run this fix on another system.[/i]

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the system and attempt to update. If it fails attach a new copy of the CBS logs.

VasiliyM6 · Jan 11, 2023

Yes-Yes-Yes! It is finally installed! Maxstar, thank you soooooo much!
Hope any further updates will not cause similar problems

Maxstar · Jan 11, 2023

You're welcome. Glad to hear the Cumulative Update installed without any issues...

I'll mark this thread as solved.

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[SOLVED] Cannot install KB5021255 on Win 11 due to error 0x8007025d. DISM and sfc /scannow stop with error

VasiliyM6

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Maxstar

Windows Update Moderator, Security Analyst

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VasiliyM6

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Maxstar

Windows Update Moderator, Security Analyst

VasiliyM6

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Maxstar

Windows Update Moderator, Security Analyst

VasiliyM6

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

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VasiliyM6

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

VasiliyM6

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

VasiliyM6

Member

Maxstar

Windows Update Moderator, Security Analyst