Can't install KB5043051 on Server 2016 - Error [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

MRezaHosseinian

MRezaHosseinian

Member
Joined
Nov 28, 2023
Posts
21
Hello everyone,

Tried to Install the latest Cumulative Update for Windows Server 2016 x64 (KB5043051), but i have encountered failed operation (both from windows update option and manual .msu file installation). Ran the DISM Cleanup as well, then Checked the CBS.Log there is an Error code "0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT".

what can be done here, please help out. Thanks

Components File:

COMPONENTS.zip
 

Attachments

Please stop bumping your thread when you only posted yesterday; you even bumped on the same day! This is a support forum which is solely run by volunteers. If you need urgent help then I would suggest seeking paid support from Microsoft, otherwise please be patient and take note of the following post: Not received a reply? Quick note on response times

Hi all,

If you haven't received a response, then please take into account that all the Windows Update team members, are volunteers who kindly contribute their time and expertise to help you with your problems. Many have full-time jobs, families and other commitments which limits the amount of available time they have to answer threads.

Additionally, please take into consideration the following:
  1. The CBS log can be quite lengthy and take some time to analyse
  2. It can take some time to either find replacements for corrupted system files and/or fix registry corruption
  3. You may be running an old build number or an operating system which a helper doesn't have a VM for and therefore it can take some time to set one up
Please also note we're a very small team and one of the few forums (if not only forum) which are able to fix Windows Update problems. As a result of this, we usually receive far more threads than available helpers, therefore it may take several days for a helper to get to your thread.

Thanks,
Sysnative Windows Update Team
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