Cloning hdd to ssd

Thanks, do you know which device this is?

Rich (BB code): 
Name: Bilinmeyen USB Aygıtı (Bağlantı Noktası Sıfırlanamadı)
Description: Bilinmeyen USB Aygıtı (Bağlantı Noktası Sıfırlanamadı)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standart USB Ana Bilgisayar Denetleyicisi)
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.
 
Last edited:
It is stated as unknown USB device but there is not a usb device connected.

There might be a physical problem with this motherboard. When I installed a new windows to ssd , it also had it as a problem in device manager.

I have another identical motherboard , I states as General Super Speed USB Hub (translated from TR)
 
burzek said:
There might be a physical problem with this motherboard.
Click to expand...
Or it is a problem with drivers...

  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
I coulld only find setupapi.dev.log and setupapi.offline.log , please find them in the attached zip file.
 

Attachments

Hi,

Rich (BB code): 
     ndv: {Update Driver Software Wizard - SCSI\DISK&VEN_TOSHIBA&PROD_BICS\4&73B0E52&0&010000}
!    ndv:      Searching Windows Update has been disabled for the Update Wizard.
!    ndv:      Policy has been set to prevent searching Windows Update for drivers.
!    ndv:      Unable to select best compatible driver. Error = 0xe0000228

Please enable driver updates and reboot the system, then open the device manager (devmgmt.msc) and try to update the drivers.

https://www.tenforums.com/tutorials...iver-updates-windows-update-windows-10-a.html
 
Hi,

I did but nothing changed, I enabled the updates with the reg file from tenforums, removed Toshiba and usb hub from device manager, rebooted, they were again in the same place, I right clicked each one and tried to update drivers using windows update, Windows update page came and nothing happened for both items.
Please find new FRST.txt , addition.txt and setupapi.dev logs as attached.
 

Attachments

Hi,

The logfile still reports the same issue, can you check the settings in gpedit.msc as well?

Rich (BB code): 
>>>  [Device Install (DiShowUpdateDevice) - SCSI\DISK&VEN_TOSHIBA&PROD_BICS\4&73B0E52&0&010000]
>>>  Section start 2022/04/29 10:21:43.431
      cmd: "C:\WINDOWS\system32\mmc.exe" C:\WINDOWS\system32\devmgmt.msc
     dvi: {DIF_UPDATEDRIVER_UI} 10:21:43.462
     dvi:      Default installer: Enter 10:21:43.462
     dvi:      Default installer: Exit
     dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 10:21:43.462
     ndv: {Update Driver Software Wizard - SCSI\DISK&VEN_TOSHIBA&PROD_BICS\4&73B0E52&0&010000}
!    ndv:      Searching Windows Update has been disabled for the Update Wizard.
!    ndv:      Policy has been set to prevent searching Windows Update for drivers.
     ndv:      Search options: 0x00000003
     ndv:      Searching currently installed INF
     dvi:      {Build Driver List} 10:21:46.583
     dvi:           Searching for hardware ID(s):
     dvi:                scsi\disktoshiba_____________bicsu010
     dvi:                scsi\disktoshiba_____________bics
     dvi:                scsi\disktoshiba_
     dvi:                scsi\toshiba_____________bicsu
     dvi:                toshiba_____________bicsu
     dvi:                gendisk
     dvi:           Searching for compatible ID(s):
     dvi:                scsi\disk
     dvi:                scsi\raw
     dvi:      {Build Driver List - exit(0x00000000)} 10:21:46.614
     ndv:      Searching default INF path
     dvi:      {Build Driver List} 10:21:46.630
     dvi:           Searching for hardware ID(s):
     dvi:                scsi\disktoshiba_____________bicsu010
     dvi:                scsi\disktoshiba_____________bics
     dvi:                scsi\disktoshiba_
     dvi:                scsi\toshiba_____________bicsu
     dvi:                toshiba_____________bicsu
     dvi:                gendisk
     dvi:           Searching for compatible ID(s):
     dvi:                scsi\disk
     dvi:                scsi\raw
     dvi:      {Build Driver List - exit(0x00000000)} 10:21:47.505
     dvi:      {DIF_SELECTBESTCOMPATDRV} 10:21:47.505
     dvi:           Default installer: Enter 10:21:47.505
     dvi:                {Select Best Driver}
!    dvi:                     Selecting driver failed(0xe0000228)
     dvi:                {Select Best Driver - exit(0xe0000228)}
!    dvi:           Default installer: failed
     dvi:      {DIF_SELECTBESTCOMPATDRV - exit(0xe0000228)} 10:21:47.546
!    ndv:      Unable to select best compatible driver. Error = 0xe0000228
     ndv: {Update Driver Software Wizard exit(000004c7)}
<<<  Section end 2022/04/29 10:21:50.458
<<<  [Exit status: FAILURE(0x000004c7)]
 
Still the same, I have set the following selection as "disabled", it was "not configured" as default settings and should have enable the search for drivers thru windıws update.

Please find attached the setupdev.log


1651304942019.png
 

Attachments

Hi,

Open an elevated command prompt and run the following command.
Code: 
reg query "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows" /s > "%userprofile%\desktop\REG-exp.txt"
Attach REG-exp.txt to your next post.
 
Hi.

Open gpedit.msc and navigate to:
1. Computer Configuration > Administrative Templates > System > Internet Communication Management > Internet Communication Settings.
2. In the right-hand pane, double-click Turn off Windows Update device driver searching.
3. Is this option enabled of disabled?
 
Check the following policy setting as well.

1. Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions.
2. In the right-hand pane, double-click Prevent installation of devices that match any of these device IDs.
3. Is this option enabled or disabled?
 
All settings in that section is "not configured" , there are all in their default state.
 
Open an elevated command prompt and run the following commands one at a time and press enter after each.
Code: 
reg query "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies" /s >> "%userprofile%\desktop\REG-exp2.txt"
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate" /s >> "%userprofile%\desktop\REG-exp2.txt"
Attach REG-exp2.txt to your next post.
 
Please do the same with the following commands.
Code: 
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\device\Update" /s >> "%userprofile%\desktop\REG-exp3.txt"
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Update" /s >> "%userprofile%\desktop\REG-exp3.txt"
 
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1. Click on Start > Settings > System > About > Advanced System Settings.
2. Click on the tab - Hardware > Device Installation Settings.
3. Select the option Yes (Recommended) and click on Save settings.
4. Reboot the system and let me know if this makes any difference?
 
Still the same, removed device, rebooted it is in same place, right clicked tried to find drivers via windows update, windows update page comes but does nothing.
 

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