• Still running Windows 7 or earlier? Support for Windows 7 ended on January 14th 2020. Please review the thread here for more details.

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zbook - I'm on step #3 of the information you requested.  I understand this might take a few hours.  Am I correct in thinking this will run in the background and I can do other things on my computer in the meantime?

By the way, when i started this step it asked if I wanted to install "Hotfix for Windows (KB947821).  I answered "Yes."  It hung on "Initializing Installation for 15 minutes and I cancelled it.  I didn't think it should take that long just to initialize the installation.  Is that okay?


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