Does not allow deleting roles and features Windows Server 2016

Ser1975

New member
Joined
Oct 30, 2024
Posts
3
Good afternoon.
Let's see if someone can help me

I have a W2016 server and I'm trying to remove the Active Directory Domain Services role. I get error 0x800f0831
In the CBS log it says the following 2024-10-30 20:27:39, Info CBS Mark store corruption flag because of package: Package_2840_for_KB5019964~31bf3856ad364e35~amd64~~10.0.1.8. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
I have run
DISM /ONLINE /CLEANUP-IMAGE /SCANHEALTH
DISM /ONLINE /CLEANUP-IMAGE /CHECKHEALTH
DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH
Sfc /Scannow
All correct, but the error persists

Best regards
 
Hi @Ser1975,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
I am attaching files for your analysis.

I would be very grateful if you could help me
 

Attachments

First of all, sorry because I haven't uploaded the information.

I attach files for analysis and tests carried out

I would be very grateful if you could help me

sfc /scannow

Iniciando examen en el sistema. Este proceso tardará algún tiempo.

Iniciando la fase de comprobación del examen del sistema.
Se completó la comprobación de 100%.

Protección de recursos de Windows no encontró ninguna infracción
de integridad.

dism /online /cleanup-image /restorehealth /source:WIM:d:\sources\install.wim:2

Herramienta Administración y mantenimiento de imágenes de implementación
Versión: 10.0.14393.4169

Versión de imagen: 10.0.14393.7426

[==========================100.0%==========================]
Error: 1734

Los límites de matriz no son válidos.

El archivo de registro de DISM se encuentra en C:\WINDOWS\Logs\DISM\dism.log

wusa /uninstall /KB:5019964

said "the update KB5019964 is not installed on this computer"

Thank you very much for your help

Kind regards
 

Attachments

Hi and welcome to Sysnative,

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code:
KB5019964
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
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