[SOLVED] DPC ISSUE, micro stuttering

Hi again

What shows up under "Input e output audio"? Anything? ... I'm looking back at my notes ... and I can't remember what sound device was built into the motherboard, and whether you had added a sound card.

On the last installation, the Microsoft HD Audio device had an error. And the Nvidia HD Audio tended to cause problems (we have several threads here on the forum which feature the Nvidia drivers and stuttering issues)...

Can you remind me what the onboard audio/added audio card situation is?
 
hi again

the audio card is the asus xonar dgx and it's the 1st device you see in the device manager as unidentified in the previous screenshot, i think.

here the audio device screenshot :

audio device.png


thank you again
 
Thanks! [I should really start typing my notes ... it's getting hard to read my own handwriting!] ....

This should be interesting ... The stuttering situation seems to happen most often when C-Media/Realtek/Nvidia audio drivers are all installed and active. Your Asus Xonar is the PCIe version, yes? The Xonar is based on a C-Media chip. So before we add anything else, can you make sure that whatever audio is built into the motherboard is disabled in the Bios? (assuming you don't plan to use the onboard sound, and want to use the Xonar for speaker output. The Nvidia driver is mainly intended for HDMI audio ... so I've read...).

So, let's try:
1) Disable any onboard sound that you aren't going to use. (Enter Bios Setup, disable the onboard sound device there).
2) Install the Xonar Windows 10 compatible driver directly from Asus ... the details show that it is Windows 10 compatible. Use the version dated 2015/10/23 [euro-style :) ] .... the overall version is 8.1.8.1823, and it is the driver-only version.
Xonar DGX | Sound Cards | ASUS USA
3) Check for stuttering on simple things like UTube videos, Internet radio, DVD movie playback...
4) If all is OK for the simple stuff, install one of your major games, and see how things sound.

I'll be gathering 4-leaf clovers, lucky rabbits feet, helpful horseshoes, tossing salt over my shoulder, and hoping for luck!
 
Can you Reinstall again but this time perform something before you proceed with the clean install?

You will need bootable media with Windows 10 last build once you boot from the media wait until Windows installer it`s loaded. When you see the Installation screen use Shift + F10 this will open command prompt.

Use the following in the command line :

Code:
Disk part

Code:
Select disk

Code:
Select Disk0
if the main hard drive is Disk1 or Disk2 please use the proper one.

Code:
Clean

Code:
[COLOR=#2A2A2A][FONT=monospace]convert gpt[/FONT][/COLOR]

After that close the command prompt and proceed with normal installation of Windows 10.

Let see if you this issue will occur when using GPT partitioning.

Many thanks,
Andy
 
Thanks! [I should really start typing my notes ... it's getting hard to read my own handwriting!] ....

This should be interesting ... The stuttering situation seems to happen most often when C-Media/Realtek/Nvidia audio drivers are all installed and active. Your Asus Xonar is the PCIe version, yes? The Xonar is based on a C-Media chip. So before we add anything else, can you make sure that whatever audio is built into the motherboard is disabled in the Bios? (assuming you don't plan to use the onboard sound, and want to use the Xonar for speaker output. The Nvidia driver is mainly intended for HDMI audio ... so I've read...).

So, let's try:
1) Disable any onboard sound that you aren't going to use. (Enter Bios Setup, disable the onboard sound device there).
2) Install the Xonar Windows 10 compatible driver directly from Asus ... the details show that it is Windows 10 compatible. Use the version dated 2015/10/23 [euro-style :) ] .... the overall version is 8.1.8.1823, and it is the driver-only version.
Xonar DGX | Sound Cards | ASUS USA
3) Check for stuttering on simple things like UTube videos, Internet radio, DVD movie playback...
4) If all is OK for the simple stuff, install one of your major games, and see how things sound.

I'll be gathering 4-leaf clovers, lucky rabbits feet, helpful horseshoes, tossing salt over my shoulder, and hoping for luck!


hi again ! ahahah thank to cheer for me ! :)

the audio onboard card was already disabled on UEFI
so do you advice do install the official driver and not the uni xonar version ? i ask because it has a LOW DPC install option.
by the way, i'm noticing some video glitch when i adjust windows size. could it be related to windows graphic card driver ? it wasn't happening before.


thank you again :)


Can you Reinstall again but this time perform something before you proceed with the clean install?

You will need bootable media with Windows 10 last build once you boot from the media wait until Windows installer it`s loaded. When you see the Installation screen use Shift + F10 this will open command prompt.

Use the following in the command line :

Code:
Disk part

Code:
Select disk

Code:
Select Disk0
if the main hard drive is Disk1 or Disk2 please use the proper one.

Code:
Clean

Code:
[COLOR=#2A2A2A][FONT=monospace]convert gpt[/FONT][/COLOR]

After that close the command prompt and proceed with normal installation of Windows 10.

Let see if you this issue will occur when using GPT partitioning.

Many thanks,
Andy

oh heavens ! ^^ again
i always do a clean install.
by the way i downloaded it from media creation tool so is the last version ( i hope, i suppose ? ). in fact this time i didn't choose which version ( home or pro ) to install but after i put my key it automatically installed the pro version. before to do that i formatted and then deleted both partition of disk 0 ( the SSD ). after that i created it again and it automatically created a 500 mb partition for file system and another one, if i remember correctly, the primary partition was the name. at this point... just in case ( i know it's nosense ) i formatted only this ( the primary ) and not the system partition and after that i instaled it always on primary.

can i see if now is already GPT ?

thank you .
 
sure

Open relevant administrator cmd and type"

Code:
Diskpart

Code:
List disk

Post the info.

ok thank you :) here what appeared

Microsoft Windows [Versione 10.0.10586]
(c) 2015 Microsoft Corporation. Tutti i diritti sono riservati.

C:\Windows\system32>Diskpart

Microsoft DiskPart versione 10.0.10586

Copyright (C) 1999-2013 Microsoft Corporation.
Nel computer VALERIO-PC

DISKPART> List disk

N. disco Stato Dimensioni Disponibile Din GPT
-------- ------------- ------------- ------------- --- ---
Disco 0 Online 111 Gbytes 0 byte
Disco 1 Online 931 Gbytes 0 byte

DISKPART>
 
i also went into Control Panel - Administrative Tools - Computer Management, select the Disk Management screen, right-click on the disk part (little box on the left, not the volume part) and on properties it says for both ssd and hdd it's MBR...
damn... and now ?
 
in the meanwhile i just installed normal softwarer like 7zip, libroffice, firefox, thunderbird, cpuz , hwmonitor, latencymond and ccleaner.

here the screenshot

softwares installed.png

after i launched sfc/ scannow it said there are some error that can't be fixed.. i restarted 2 times and did agian 2 times but still this error. checked multiple times for windows update.

here's the log :

Microsoft services


furthemore i noticed if i use the search bar i can click on apps and i works, but if i type "windows upd" it find it but when i click it it open the option window saying he didn't find anything.
i can't understand what can happen doing almost nothing...
 
And that is after clean install right?

Extract the log with this command please

Code:
[COLOR=#222426][FONT=Arial]findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"[/FONT][/COLOR]

And post it here.
 
update

as you can see i've used :

Dism /Online /Cleanup-Image /ScanHealth command , resulting in no components damaged

Dism /Online /Cleanup-Image /ScanHealth command, resulting archive restorable

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth command, i'm stuck due to error: 0x800f081f saying it can't fin the origin file.



Read More:




here's the log

Microsoft services

i'm really trying to fix issue by myself without bother you but i keep get stuck in something on this OS.
 
Can you please remove all of the drivers in control panel with Revo uinstaller.

Reboot and follow this :

Thanks! [I should really start typing my notes ... it's getting hard to read my own handwriting!] ....

This should be interesting ... The stuttering situation seems to happen most often when C-Media/Realtek/Nvidia audio drivers are all installed and active. Your Asus Xonar is the PCIe version, yes? The Xonar is based on a C-Media chip. So before we add anything else, can you make sure that whatever audio is built into the motherboard is disabled in the Bios? (assuming you don't plan to use the onboard sound, and want to use the Xonar for speaker output. The Nvidia driver is mainly intended for HDMI audio ... so I've read...).

So, let's try:
1) Disable any onboard sound that you aren't going to use. (Enter Bios Setup, disable the onboard sound device there).
2) Install the Xonar Windows 10 compatible driver directly from Asus ... the details show that it is Windows 10 compatible. Use the version dated 2015/10/23 [euro-style :) ] .... the overall version is 8.1.8.1823, and it is the driver-only version.
Xonar DGX | Sound Cards | ASUS USA
3) Check for stuttering on simple things like UTube videos, Internet radio, DVD movie playback...
4) If all is OK for the simple stuff, install one of your major games, and see how things sound.

I'll be gathering 4-leaf clovers, lucky rabbits feet, helpful horseshoes, tossing salt over my shoulder, and hoping for luck!
 
Can you please remove all of the drivers in control panel with Revo uinstaller.

Reboot and follow this :

Thanks! [I should really start typing my notes ... it's getting hard to read my own handwriting!] ....

This should be interesting ... The stuttering situation seems to happen most often when C-Media/Realtek/Nvidia audio drivers are all installed and active. Your Asus Xonar is the PCIe version, yes? The Xonar is based on a C-Media chip. So before we add anything else, can you make sure that whatever audio is built into the motherboard is disabled in the Bios? (assuming you don't plan to use the onboard sound, and want to use the Xonar for speaker output. The Nvidia driver is mainly intended for HDMI audio ... so I've read...).

So, let's try:
1) Disable any onboard sound that you aren't going to use. (Enter Bios Setup, disable the onboard sound device there).
2) Install the Xonar Windows 10 compatible driver directly from Asus ... the details show that it is Windows 10 compatible. Use the version dated 2015/10/23 [euro-style :) ] .... the overall version is 8.1.8.1823, and it is the driver-only version.
Xonar DGX | Sound Cards | ASUS USA
3) Check for stuttering on simple things like UTube videos, Internet radio, DVD movie playback...
4) If all is OK for the simple stuff, install one of your major games, and see how things sound.

I'll be gathering 4-leaf clovers, lucky rabbits feet, helpful horseshoes, tossing salt over my shoulder, and hoping for luck!


i haven't installed any driver yet. neither the audio. i got stuck when i noticed the error on sfc scannow. all the driver installed are the ones windows installed automatically.
 
Hi again all

Once again, thank you Andy for helping - (my local clients thank you too ... even on Saturdays, their calls can come in little storms!).....

Calcifer - sorry that this latest build is quickly falling into many of the same traps that dragged down the last one. The corruption that sfc /scannow found but could not fix is once again the issue where the Nvidia drivers over-write the opencl.dll file, corrupting it. Here is a link to a thread on our Windows Update forum that talks about that issue, and that has a fix-it app called SFCfix that can sometimes help.
https://www.sysnative.com/forums/wi...10-update-1511-th2-post140472.html#post140472

If the SFCfix method helps with the file corruption and misbehaving Nvidia driver, that would be wonderful

If not:
I noticed that you have the Nvidia 358.91 drivers installed - did you install those yourself, or did they appear automatically (installed by Windows 10 as part of its automatic setup)?. If you installed the Nvidia drivers, remove them, and see if things improve with whatever generic drivers Windows 10 provides. If you didn't install the 358.91 drivers, I'm not exactly sure which way to go, because the word on several tech help sites is that the Nvidia 364 series drivers, even the brand-new 364.72 drivers that are only a few days old, are causing trouble on more computers than is normally acceptable. [Gaming drivers are always going to have some imperfections, since they "push the envelope" on often brand-new technologies ... but the recent widespread troubles with the Nvidia drivers has shocked me just a bit].

If the SFCfix tool and uninstalling the 358.91 drivers doesn't help (or if Windows 10 installed the 358.91 drivers) - and the trouble mostly shows up as the stuttering problem, try disabling the Nvidia HD Audio in Device Manager, if you aren't using an HDMI connection while gaming. Test for results.
Then:
Also install the ASUS provided audio drivers for the Xonar. I didn't check to see if those drivers include a driver for HDMI connected audio or not -- but you can test things with the Nvidia HD Audio drivers disabled in Device Manager, while the Xonar drivers are active ..... and then test things when the Nvidia driver and the Xonar driver are both active ..... and then test things with the Nvidia HD driver active, and everything in the Xonar package except HDMI drivers active (if that is possible).

And just to be thorough, see if drivers are installed for the onboard sound that you disabled in the UEFI. If you aren't booting the system using UEFI, but are using the Legacy Bios setting, you might have to disable the onboard sound in a setting in that section of the Setup screens as well. You can also check in Device Manager to see if the onboard sound shows up, and if it is disabled there or not. Usually, if the device is completely disabled in the Bios, it will not show up in Device Manager. If for whatever crazy reason the darned onboard shows up in Device Manager as Enabled, try disabling it.
_______________

Regarding the Xonar drivers, if things aren't wonderful with the Asus drivers, it is certainly a reasonable idea to try the beta low-DPC drivers. I just imagine that we will have to keep our expectations modest. (It would be nice to be pleasantly surprised, though).
_______________

Visit the Event Viewer "Summary of Administrative Events" window off and on during testing, and check in the Errors category lists that there aren't any disk errors showing there. Since we weren't able to run a definitive diagnostic on your SSD, we can't know if the drive is completely healthy or not.
_______________

Regarding MBR & GPT partitioning. If you have hardware new enough to support GPT partitioning, it has some nice benefits. It's a newer standard - and has some nice extras: such as support for more than 4 partitions on a drive, support for drives larger than 2 TB. and the security benefits of residing in a UEFI system that can enable the Secure Boot features. MBR still works, even on systems with UEFI - if they are set to Legacy mode. MBR is often the only choice for the system drive on older systems, because UEFI isn't an option (simply because the motherboard doesn't have the feature).

The performance variance isn't all that noticeable on most systems yet, but it is likely to increase over time (likely better performance and compatibility with GPT) as more and more hardware is designed with its features in mind.

I don't know if the audio stuttering issue will be affected by your choice of GPT or MBR.... Most of my customers who have upgraded their older PCs from Windows 7 to Windows 10 still use MBR for their drives, and - since most of them use on-board sound ... no sound issues have cropped up (or any other type of issue, actually .... I've been surprised at how many were trouble-free)
_______________

I'll keep checking back when I can - let's hope for some good luck soon.

P.S. ..... Hmm... and if things just keep getting worse, what the heck, roll the dice, and see if you are one of the lucky Nvidia owners whose systems work OK with the latest Nvidia 364 versions.
 
hi, thank you for all your help.. i should build a statue for you right now ! :)

about nvidia driver they are the windows one installed, i didn't installed any driver yet. i'm not sure if it's because they are windows one but, when i adjust windows size now it's not smooth, it wans't like that before the format.
edit: no sorry, happens only with thunderbird window. still don't know why though.

about GPT, if i don't use any partition at all , do you think i can keep use BMR ?

the onboard audio card on UEFI was on auto ( which disbale automaticallty the on board audio if a pci card is plugged in ) but i putted it disabled long ago.

about asus card driver , the uni xonar are these but they are not official, that's why i ask :) UNi Xonar Drivers official page - MaxedTech

about the fix you just told me , i did it ! here's the log :

Read More:



and here the sfc scannow report after , it's ok !

Read More:


i have to buy things in order to build a statue to honor you ahahah .

really... thank you.
 
Well I have two people disabling the the integrated sound card and still experience this issue.

I think the problem is in the last NVIDIA driver for Windows 10.

The fact everyone experience this problems only wiht MBR make me wanted to try with one of you reinstalling to GPT just for a test.

Unfortunately I cannot confirm this will sort it out :)
 

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