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Hello,Could you please run Windows SDK setup and select to install "Windows Performance Toolkit"? Once it's installed run the following command from elevated (Run As Administrator) command prompt (if the command asks you to modify the registry, please do that, reboot your computer and re-run the command):[CODE]xperf -on PROC_THREAD+LOADER+PROFILE+INTERRUPT+DPC+DRIVERS -stackwalk Profile -BufferSize 1024 -MinBuffers 256 -MaxBuffers 256 -MaxFile 256 -FileMode Circular[/CODE]Now, do something (resizing Steam window, playing video with subtitles) until you experience the issues you mentioned. Once you do, run the following command to stop the logging:[CODE]xperf -stop -d C:\CPU.etl[/CODE]Attach the C:\CPU.etl log file here.In addition, please also download and run Sysnative jcgriff2 BSOD File Collection app, attaching its log here. We need this to have more information about your system.Thanks
Hello,
Could you please run Windows SDK setup and select to install "Windows Performance Toolkit"? Once it's installed run the following command from elevated (Run As Administrator) command prompt (if the command asks you to modify the registry, please do that, reboot your computer and re-run the command):
[CODE]xperf -on PROC_THREAD+LOADER+PROFILE+INTERRUPT+DPC+DRIVERS -stackwalk Profile -BufferSize 1024 -MinBuffers 256 -MaxBuffers 256 -MaxFile 256 -FileMode Circular[/CODE]
Now, do something (resizing Steam window, playing video with subtitles) until you experience the issues you mentioned. Once you do, run the following command to stop the logging:
[CODE]xperf -stop -d C:\CPU.etl[/CODE]
Attach the C:\CPU.etl log file here.
In addition, please also download and run Sysnative jcgriff2 BSOD File Collection app, attaching its log here. We need this to have more information about your system.
Thanks
