Error 80073712: Havent been able to install most updates for almost 2 years

[Madridi]

Finally, website decided to work.

Well, The PC ran fine after reboot. So that's a good sign I guess.

Fixlog attached. I'm heading to bed. Thanks, and good night!

 

[Oh My!]

Thanks for hanging in there. G'nite....

 

[Oh My!]

Thank you, that report looks good. Please do this next.

===================================================

Sfc /Scannow with CBS Log From an Elevated Command Prompt

--------------------

• Click Start, type Command, right click on Command Prompt (or cmd) above and select Run as administrator
• After the C:\Windows\system32 command prompt type sfc /scannow and hit Enter
• Once you are back at the C:\Windows\system32 command prompt copy and paste the below then hit Enter

copy %windir%\logs\cbs\cbs.log "C:\Users\Ahmed Al-Jefairi\Desktop\cbs.txt"​

• Please zip and attach the file to your reply

===================================================

Things I would like to see in your next reply.

• Attached zipped CBS file

 

[Madridi]

Hi,

That's good to hear!

Here is a link to the cbs upload, since the file is slightly bigger than what the forum allows:
https://mega.nz/#!TZUm3QDJ!-VNJ3Cqm5qLuoprVGSN850RlhLD3fINyHnav7st2-Ck

 

[Oh My!]

Greetings.

When the sfc /scannow process finished do you recall seeing any errors listed, or something like found errors but was unable to repair, or no errors found?

We need some additional information. Please zip and upload the following folder, posting the download link when completed.

C:\Windows\logs\CBS

 

[Madridi]

Oh shoot, I actually missed entering that command. My apologies. I thought step 2 was to just advance to system32

Anyway, I redid the process. No errors, here it is again, attached this time

 

[Oh My!]

Greetings.

Thanks for the report.

Please attempt to install KB4480970 from your list of available updates. If it fails, please provide a new CBS log.

===================================================

Things I would like to see in your next reply.

• Windows Update?
• CBS log, if necessary

 

[Madridi]

Hi,

update failed. CBS attached

Thanks!

 

[Oh My!]

Greetings.

Our next step.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------

• Right click on the FRST icon and select Run as administrator
• Highlight the below information then hit the Ctrl + C keys at the same time
• The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below

Start::

cmd: reg load HKLM\Components C:\Windows\System32\Config\Components

DeleteValue: HKEY_LOCAL_MACHINE\components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_none_4729119394222479\v!6.1.7601.17514|InstallMapMissingComponentKey

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,48,74,6d,\
6c,48,65,6c,70,2d,49,6e,66,6f,74,65,63,68,2c,20,43,75,6c,74,75,72,65,3d,6e,\
65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,\
31,37,35,31,34,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,\
66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,\
72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,\
6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"S256H"=hex:40,d5,22,36,60,37,d0,5a,bc,51,73,c4,0b,24,fe,1e,78,ad,0c,b6,26,0e,\
7a,0c,a3,75,d2,d5,d0,cf,c6,32
"f!itss.dll"=hex:69,00,74,00,73,00,73,00,2e,00,64,00,6c,00,6c,00
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!itircl.dll"=hex:69,00,74,00,69,00,72,00,63,00,6c,00,2e,00,64,00,6c,00,6c,00


[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c]
"appid"=hex:57,69,6e,64,6f,77,73,20,46,6f,75,6e,64,61,74,69,6f,6e,2c,20,43,75,\
6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,\
31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,\
6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,\
63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,\
20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="33aaa08f767a1d074889ca79e8ed861442eef084bcbaaa5379376ad63e2c87d5"
"p!CBS_microsoft-windows-foundation-package~31bf3856ad364e35~amd64~_669c8c63b48c8ee1"=hex:65,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
46,6f,75,6e,64,61,74,69,6f,6e,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,\
35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,2e,37,36,30,\
31,2e,31,37,35,31,34,2e,57,69,6e,64,6f,77,73,46,6f,75,6e,64,61,74,69,6f,6e,\
44,65,6c,69,76,65,72,79
"i!CBS_microsoft-windows-foundation-package~31bf3856ad364e35~amd64~_669c8c63b48c8ee1"=hex:65,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
46,6f,75,6e,64,61,74,69,6f,6e,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,\
35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,2e,37,36,30,\
31,2e,31,37,35,31,34,2e,57,69,6e,64,6f,77,73,46,6f,75,6e,64,61,74,69,6f,6e,\
44,65,6c,69,76,65,72,79

EndRegedit:

End::

• Click Fix
• When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.

===================================================

Please attempt to install KB4480970 from your list of available updates. If it fails, please provide a new CBS log.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Fixlog
• Windows Update?
• CBS log, if necessary

 

[Madridi]

Hi,

Update failed, cbs attached, and here is fixlog:

-----------------------------------------------------------------------------------
Fix result of Farbar Recovery Scan Tool (x64) Version: 8.02.2019
Ran by Ahmed Al-Jefairi (09-02-2019 05:45:13) Run:32
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================


fixlist content:
*****************
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
DeleteValue: HKEY_LOCAL_MACHINE\components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_none_4729119394222479\v!6.1.7601.17514|InstallMapMissingComponentKey
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,48,74,6d,\
6c,48,65,6c,70,2d,49,6e,66,6f,74,65,63,68,2c,20,43,75,6c,74,75,72,65,3d,6e,\
65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,\
31,37,35,31,34,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,\
66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,\
72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,\
6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"S256H"=hex:40,d5,22,36,60,37,d0,5a,bc,51,73,c4,0b,24,fe,1e,78,ad,0c,b6,26,0e,\
7a,0c,a3,75,d2,d5,d0,cf,c6,32
"f!itss.dll"=hex:69,00,74,00,73,00,73,00,2e,00,64,00,6c,00,6c,00
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!itircl.dll"=hex:69,00,74,00,69,00,72,00,63,00,6c,00,2e,00,64,00,6c,00,6c,00
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c]
"appid"=hex:57,69,6e,64,6f,77,73,20,46,6f,75,6e,64,61,74,69,6f,6e,2c,20,43,75,\
6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,\
31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,\
6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,\
63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,\
20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="33aaa08f767a1d074889ca79e8ed861442eef084bcbaaa5379376ad63e2c87d5"
"p!CBS_microsoft-windows-foundation-package~31bf3856ad364e35~amd64~_669c8c63b48c8ee1"=hex:65,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
46,6f,75,6e,64,61,74,69,6f,6e,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,\
35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,2e,37,36,30,\
31,2e,31,37,35,31,34,2e,57,69,6e,64,6f,77,73,46,6f,75,6e,64,61,74,69,6f,6e,\
44,65,6c,69,76,65,72,79
"i!CBS_microsoft-windows-foundation-package~31bf3856ad364e35~amd64~_669c8c63b48c8ee1"=hex:65,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
46,6f,75,6e,64,61,74,69,6f,6e,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,\
35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,2e,37,36,30,\
31,2e,31,37,35,31,34,2e,57,69,6e,64,6f,77,73,46,6f,75,6e,64,61,74,69,6f,6e,\
44,65,6c,69,76,65,72,79
EndRegedit:


*****************




========= reg load HKLM\Components C:\Windows\System32\Config\Components =========


The operation completed successfully.




========= End of CMD: =========


"HKEY_LOCAL_MACHINE\components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_none_4729119394222479\v!6.1.7601.17514\\InstallMapMissingComponentKey" => removed successfully


====> Registry


==== End of Fixlog 05:45:14 ====

 

[Oh My!]

Thank you.

Next step.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------

• Right click on the FRST icon and select Run as administrator
• Highlight the below information then hit the Ctrl + C keys at the same time
• The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below

Start::

cmd: reg load HKLM\Components C:\Windows\System32\Config\Components

DeleteValue: HKEY_LOCAL_MACHINE\components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_none_eb0a760fdbc4b343\v!6.1.7601.17514|InstallMapMissingComponentKey

StartRegedit:

[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\x86_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_f8ab56ff71fc562a]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,48,74,6d,\
6c,48,65,6c,70,2d,49,6e,66,6f,74,65,63,68,2c,20,43,75,6c,74,75,72,65,3d,6e,\
65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,\
31,37,35,31,34,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,\
66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,\
72,63,68,69,74,65,63,74,75,72,65,3d,78,38,36,2c,20,76,65,72,73,69,6f,6e,53,\
63,6f,70,65,3d,4e,6f,6e,53,78,53
"S256H"=hex:7c,7c,74,02,26,e8,a8,39,89,0b,a9,e8,72,a1,df,cc,de,d5,ef,c9,dc,8f,\
62,20,a7,05,d7,88,d5,d2,15,6d
"f!itss.dll"=hex:69,00,74,00,73,00,73,00,2e,00,64,00,6c,00,6c,00
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!itircl.dll"=hex:69,00,74,00,69,00,72,00,63,00,6c,00,2e,00,64,00,6c,00,6c,00

EndRegedit:

End::

• Click Fix
• When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.

===================================================

Please attempt to install KB4480970 from your list of available updates. If it fails, please provide a new CBS log.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Fixlog
• Windows Update?
• CBS log, if necessary

 

[Madridi]

Hi,

same result as earlier. Here is the fixlog and cbs:

-----------------------------------------------------------------------------------
Fix result of Farbar Recovery Scan Tool (x64) Version: 8.02.2019
Ran by Ahmed Al-Jefairi (09-02-2019 06:44:10) Run:33
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================


fixlist content:
*****************
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
DeleteValue: HKEY_LOCAL_MACHINE\components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_none_eb0a760fdbc4b343\v!6.1.7601.17514|InstallMapMissingComponentKey
StartRegedit:
[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\x86_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_f8ab56ff71fc562a]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,48,74,6d,\
6c,48,65,6c,70,2d,49,6e,66,6f,74,65,63,68,2c,20,43,75,6c,74,75,72,65,3d,6e,\
65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,\
31,37,35,31,34,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,\
66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,\
72,63,68,69,74,65,63,74,75,72,65,3d,78,38,36,2c,20,76,65,72,73,69,6f,6e,53,\
63,6f,70,65,3d,4e,6f,6e,53,78,53
"S256H"=hex:7c,7c,74,02,26,e8,a8,39,89,0b,a9,e8,72,a1,df,cc,de,d5,ef,c9,dc,8f,\
62,20,a7,05,d7,88,d5,d2,15,6d
"f!itss.dll"=hex:69,00,74,00,73,00,73,00,2e,00,64,00,6c,00,6c,00
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!itircl.dll"=hex:69,00,74,00,69,00,72,00,63,00,6c,00,2e,00,64,00,6c,00,6c,00
EndRegedit:


*****************




========= reg load HKLM\Components C:\Windows\System32\Config\Components =========


The operation completed successfully.




========= End of CMD: =========


"HKEY_LOCAL_MACHINE\components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_none_eb0a760fdbc4b343\v!6.1.7601.17514\\InstallMapMissingComponentKey" => removed successfully


====> Registry


==== End of Fixlog 06:44:12 ====

 

[Oh My!]

OK, thank you.

I am sure you are more than ready to end for the evening. I will be reviewing the file in the morning and we can pick it up tomorrow.

Thanks for hanging in there. I appreciate your tenacity.

G'nite.

 

[Madridi]

Thank you once again for your continuous help. Yeah I'm about to head to bed. Good night :)

 

[Oh My!]

Thanks.

And now this.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------

• Right click on the FRST icon and select Run as administrator
• Highlight the below information then hit the Ctrl + C keys at the same time
• The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below

Start::

cmd: reg load HKLM\Components C:\Windows\System32\Config\Components

DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-webservices_31bf3856ad364e35_none_e830d30974b1409e\v!6.1.7601.17514|InstallMapMissingComponentKey

DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-webservices_31bf3856ad364e35_none_8c123785bc53cf68\v!6.1.7601.17514|InstallMapMissingComponentKey

StartRegedit:

[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\amd64_microsoft-windows-webservices_31bf3856ad364e35_6.1.7601.17514_none_6ca25da84551ca13]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,57,65,62,\
53,65,72,76,69,63,65,73,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,\
2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,\
20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,\
64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,\
63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,\
3d,4e,6f,6e,53,78,53
"S256H"=hex:94,f0,c6,55,e0,d5,12,f5,e1,03,8e,f2,86,06,32,fc,7d,55,3b,33,17,30,\
1f,15,e9,de,43,a7,69,55,7f,3b
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!webservices.dll"=hex:77,00,65,00,62,00,73,00,65,00,72,00,76,00,69,00,63,00,\
65,00,73,00,2e,00,64,00,6c,00,6c,00

[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\x86_microsoft-windows-webservices_31bf3856ad364e35_6.1.7601.17514_none_1083c2248cf458dd]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,57,65,62,\
53,65,72,76,69,63,65,73,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,\
2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,\
20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,\
64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,\
63,74,75,72,65,3d,78,38,36,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,\
6f,6e,53,78,53
"S256H"=hex:ad,13,0e,dd,21,94,e1,16,a9,80,94,4d,6d,4b,aa,25,32,24,d8,25,97,49,\
df,f7,da,02,0c,95,bc,00,34,3d
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!webservices.dll"=hex:77,00,65,00,62,00,73,00,65,00,72,00,76,00,69,00,63,00,\
65,00,73,00,2e,00,64,00,6c,00,6c,00

EndRegedit:

End::

• Click Fix
• When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.

===================================================

Please attempt to install KB4480970 from your list of available updates. If it fails, please provide a new CBS log.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Fixlog
• Windows Update?
• CBS log, if necessary

 

[Madridi]

Hello,

Congratulations on the move to xenforo! I was wondering why a website like this did not ditch vbulletin with all its problems a long time ago.

Also, I was awake when you sent your last reply, but I usually get an email notifying me that you did. I didnt get one this time. I wonder if the xenforo move changed something.

Anyway, I just tried the steps provided. Same result, cbs attached, and here is fixlog:

-----------------------------------------------------------------------------------

Fix result of Farbar Recovery Scan Tool (x64) Version: 8.02.2019
Ran by Ahmed Al-Jefairi (10-02-2019 16:43:28) Run:34
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================

fixlist content:
*
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-webservices_31bf3856ad364e35_none_e830d30974b1409e\v!6.1.7601.17514|InstallMapMissingComponentKey
DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-webservices_31bf3856ad364e35_none_8c123785bc53cf68\v!6.1.7601.17514|InstallMapMissingComponentKey
StartRegedit:
[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\amd64_microsoft-windows-webservices_31bf3856ad364e35_6.1.7601.17514_none_6ca25da84551ca13]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,57,65,62,\
53,65,72,76,69,63,65,73,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,\
2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,\
20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,\
64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,\
63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,\
3d,4e,6f,6e,53,78,53
"S256H"=hex:94,f0,c6,55,e0,d5,12,f5,e1,03,8e,f2,86,06,32,fc,7d,55,3b,33,17,30,\
1f,15,e9,de,43,a7,69,55,7f,3b
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!webservices.dll"=hex:77,00,65,00,62,00,73,00,65,00,72,00,76,00,69,00,63,00,\
65,00,73,00,2e,00,64,00,6c,00,6c,00
[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\x86_microsoft-windows-webservices_31bf3856ad364e35_6.1.7601.17514_none_1083c2248cf458dd]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,57,65,62,\
53,65,72,76,69,63,65,73,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,\
2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,\
20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,\
64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,\
63,74,75,72,65,3d,78,38,36,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,\
6f,6e,53,78,53
"S256H"=hex:ad,13,0e,dd,21,94,e1,16,a9,80,94,4d,6d,4b,aa,25,32,24,d8,25,97,49,\
df,f7,da,02,0c,95,bc,00,34,3d
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
"f!webservices.dll"=hex:77,00,65,00,62,00,73,00,65,00,72,00,76,00,69,00,63,00,\
65,00,73,00,2e,00,64,00,6c,00,6c,00
EndRegedit:

*


========= reg load HKLM\Components C:\Windows\System32\Config\Components =========

The operation completed successfully.


========= End of CMD: =========

"HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-webservices_31bf3856ad364e35_none_e830d30974b1409e\v!6.1.7601.17514\\InstallMapMissingComponentKey" => removed successfully
"HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-webservices_31bf3856ad364e35_none_8c123785bc53cf68\v!6.1.7601.17514\\InstallMapMissingComponentKey" => removed successfully

====> Registry

==== End of Fixlog 16:43:30 ====

 

[Oh My!]

Greetings.

Yes, they are working out the inevitable bugs.

Please do this.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------

• Right click on the FRST icon and select Run as administrator
• Highlight the below information then hit the Ctrl + C keys at the same time
• The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below

​

Start:: cmd: reg load HKLM\Components C:\Windows\System32\Config\Components DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-gdi-painting_31bf3856ad364e35_none_4872cf725a51f067\v!6.1.7600.16385|InstallMapMissingComponentKey DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-gdi-painting_31bf3856ad364e35_none_ec5433eea1f47f31\v!6.1.7600.16385|InstallMapMissingComponentKey StartRegedit: [HKEY_LOCAL_MACHINE\Components\DerivedData\Components\amd64_microsoft-windows-gdi-painting_31bf3856ad364e35_6.1.7600.16385_none_d360c9c235bd1868] "identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,47,44,49,\ 2d,50,61,69,6e,74,69,6e,67,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,\ 6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,\ 2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,\ 61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,\ 65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,\ 65,3d,4e,6f,6e,53,78,53 "S256H"=hex:92,57,d8,2d,3d,af,8a,5d,a8,3b,60,4d,91,f6,62,60,fd,f7,7f,b4,a8,95,\ 65,62,14,55,92,6a,1d,bb,0b,4e "f!msimg32.dll"=hex:6d,00,73,00,69,00,6d,00,67,00,33,00,32,00,2e,00,64,00,6c,\ 00,6c,00 "f!mf3216.dll"=hex:6d,00,66,00,33,00,32,00,31,00,36,00,2e,00,64,00,6c,00,6c,00 "c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex: [HKEY_LOCAL_MACHINE\Components\DerivedData\Components\x86_microsoft-windows-gdi-painting_31bf3856ad364e35_6.1.7600.16385_none_77422e3e7d5fa732] "identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,47,44,49,\ 2d,50,61,69,6e,74,69,6e,67,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,\ 6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,\ 2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,\ 61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,\ 65,63,74,75,72,65,3d,78,38,36,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,\ 4e,6f,6e,53,78,53 "S256H"=hex:fd,ab,8f,3b,1a,76,43,80,0c,72,b8,de,fb,24,0a,91,cb,e8,3c,d4,df,0c,\ 63,73,31,d3,86,66,08,9c,68,53 "f!msimg32.dll"=hex:6d,00,73,00,69,00,6d,00,67,00,33,00,32,00,2e,00,64,00,6c,\ 00,6c,00 "f!mf3216.dll"=hex:6d,00,66,00,33,00,32,00,31,00,36,00,2e,00,64,00,6c,00,6c,00 "c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex: EndRegedit: End::

• Click Fix
• When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.

===================================================

Please attempt to install KB4480970 from your list of available updates. If it fails, please provide a new CBS log.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Fixlog
• Windows Update?
• CBS log, if necessary

 

[Madridi]

Hello,

Same result as always. CBS attached, and here is fixlog:

-----------------------------------------------------------------------------------
Fix result of Farbar Recovery Scan Tool (x64) Version: 10.02.2019 01
Ran by Ahmed Al-Jefairi (11-02-2019 16:14:46) Run:35
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================

fixlist content:
*
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-gdi-painting_31bf3856ad364e35_none_4872cf725a51f067\v!6.1.7600.16385|InstallMapMissingComponentKey
DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-gdi-painting_31bf3856ad364e35_none_ec5433eea1f47f31\v!6.1.7600.16385|InstallMapMissingComponentKey
StartRegedit:
[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\amd64_microsoft-windows-gdi-painting_31bf3856ad364e35_6.1.7600.16385_none_d360c9c235bd1868]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,47,44,49,\
2d,50,61,69,6e,74,69,6e,67,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,\
6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,\
2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,\
61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,\
65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,\
65,3d,4e,6f,6e,53,78,53
"S256H"=hex:92,57,d8,2d,3d,af,8a,5d,a8,3b,60,4d,91,f6,62,60,fd,f7,7f,b4,a8,95,\
65,62,14,55,92,6a,1d,bb,0b,4e
"f!msimg32.dll"=hex:6d,00,73,00,69,00,6d,00,67,00,33,00,32,00,2e,00,64,00,6c,\
00,6c,00
"f!mf3216.dll"=hex:6d,00,66,00,33,00,32,00,31,00,36,00,2e,00,64,00,6c,00,6c,00
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
[HKEY_LOCAL_MACHINE\Components\DerivedData\Components\x86_microsoft-windows-gdi-painting_31bf3856ad364e35_6.1.7600.16385_none_77422e3e7d5fa732]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,47,44,49,\
2d,50,61,69,6e,74,69,6e,67,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,61,\
6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,35,\
2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,\
61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,\
65,63,74,75,72,65,3d,78,38,36,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,\
4e,6f,6e,53,78,53
"S256H"=hex:fd,ab,8f,3b,1a,76,43,80,0c,72,b8,de,fb,24,0a,91,cb,e8,3c,d4,df,0c,\
63,73,31,d3,86,66,08,9c,68,53
"f!msimg32.dll"=hex:6d,00,73,00,69,00,6d,00,67,00,33,00,32,00,2e,00,64,00,6c,\
00,6c,00
"f!mf3216.dll"=hex:6d,00,66,00,33,00,32,00,31,00,36,00,2e,00,64,00,6c,00,6c,00
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:
EndRegedit:

*


========= reg load HKLM\Components C:\Windows\System32\Config\Components =========

The operation completed successfully.


========= End of CMD: =========

"HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-gdi-painting_31bf3856ad364e35_none_4872cf725a51f067\v!6.1.7600.16385\\InstallMapMissingComponentKey" => removed successfully
"HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-gdi-painting_31bf3856ad364e35_none_ec5433eea1f47f31\v!6.1.7600.16385\\InstallMapMissingComponentKey" => removed successfully

====> Registry

==== End of Fixlog 16:14:48 ====

 

[Oh My!]

Thank you.

In concert with my Mentor I am currently working on our next step which will hopefully result in a substantial amount of progress. I fear there are a lot of registry modifications still needing to be done. I appreciate your continued patience and will post back as soon as the fix is created and approved for posting.

 

[Oh My!]

Greetings.

Here is our next step. Be aware that FRST will likely run for some time so as long as Task Manager shows Running let it continue. In addition, I need to have you download the Fixlist from Sendspace because of its size.

Please do this.

===================================================

Farbar's Recovery Scan Tool - Run Fix in Normal or Safe Mode Using Attached File

--------------------

• Please download Fixlist.txt and save it in the same location as FRST.exe (example, Desktop, USB device) <<< Important
• Right click on FRST and select Run as administrator
• Click Fix and allow the lengthy process to complete
• The tool will create a log in the same location as FRST called Fixlog.txt. Please upload it and provide the link.

===================================================

Please attempt to install KB4480970 from your list of available updates. If it fails, please provide a new CBS log.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Fixlog
• Windows Update?
• CBS log, if applicable