Error 80073712: Havent been able to install most updates for almost 2 years

Oh wow, looks like it that huge fix made some significant progress this time!

Ok, so fixlog seems fine this time. I tried to download the update again afterwards, and to my surprise, I got a different result this time!

Previously, it failed at 9% download. Then with some progress we got to 11%.
Now, the update finished downloading, created a restore point, and proceeded to install!

The installation got up to the end (or close to it.. didnt pay that close of an attention) but then it failed.
Error code: 8007371B

The fixlog and cbs seem to be small enough to be attached. So here they are.

Thanks again for this. Really happy we are getting somewhere!
 

Attachments

Thanks, that is good to hear.

There is a bit of work to do in light of the CBS log but I will post back as soon as I am able.
 
Greetings.

Please run this.

===================================================

System Update Readiness Tool for Windows Updates 7/Vista

--------------------
  • Download System Update Readiness Tool and save it to your desktop
  • Double click the icon to launch the program
  • If you are asked for permission to install software click Yes
  • This process may take a long time and appear as if it is stalled. If the cursor is still blinking inside the window the program is working
  • Once completed click Close
  • Using Windows Explorer navigate to C:\Windows\Logs\CBS\CheckSUR.log and attach the report to your reply or upload it if it is too large
===================================================

Things I would like to see in your next reply.

  • CheckSUR report
 
Thank you. Fortunately a very large number of items were fixed during the last step.

Please do this.

===================================================

SFCFix Script

--------------------

  • If necessary, download SFCFix.exe by niemiro and save it to your Desktop
  • Download the attached SFCFix.zip folder and save it to your Desktop
  • Close any open programs or windows
  • Drag the SFCFix.zip folder over the SFCFix.exe icon and release it to run the fix
  • Once processed a SFCFix.txt document will open on your Desktop, with a copy placed on your Desktop as well
  • Copy and paste the contents of the SFCFix.txt report in your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:

  • SFCFix.txt
 

Attachments

Hello,

That's excellent to hear :)

Hear is the SFCFix.txt:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-13 21:10:08.439
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Ahmed Al-Jefairi\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be

Successfully copied file C:\Users\Ahmed Al-Jefairi\AppData\Local\niemiro\Archive\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\acpi.inf to C:\Windows\winsxs\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\acpi.inf.
Successfully copied file C:\Users\Ahmed Al-Jefairi\AppData\Local\niemiro\Archive\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\acpi.sys to C:\Windows\winsxs\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\acpi.sys.
Successfully copied file C:\Users\Ahmed Al-Jefairi\AppData\Local\niemiro\Archive\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\errdev.sys to C:\Windows\winsxs\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\errdev.sys.
Successfully copied file C:\Users\Ahmed Al-Jefairi\AppData\Local\niemiro\Archive\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\wmiacpi.sys to C:\Windows\winsxs\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be\wmiacpi.sys.

Successfully restored ownership for C:\Windows\winsxs\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be
Successfully restored permissions on C:\Windows\winsxs\amd64_acpi.inf_31bf3856ad364e35_6.1.7601.24056_none_810ed765fde3f9be
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2019-02-13 21:10:08.752
Script hash: YpzIt7QOEz/eHMxr8PmhQ7/27O6FNEHmXVxsNOQfiwc=
----------------------EOF-----------------------
 
Hi,

results seem good:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-02-14 17:44

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 107
No errors detected
 
Greetings.

That report looks good.

Please attempt to install KB4480970, which is the just released February Rollup, from your list of available updates. If the Update is not listed it can be downloaded and installed from here.

If it fails, please provide a new CBS log.
 
Yes, you are correct on the KB. Looks like Microsoft updated the KB I provided to the new one.

Please do this.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------
  • Right click on the FRST icon and select Run as administrator
  • Highlight the below information then hit the Ctrl + C keys at the same time
  • The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below

Start::

cmd: reg load HKLM\Components C:\Windows\System32\Config\Components

DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-smbminirdr_31bf3856ad364e35_none_caf94479a9c1c995\v!6.1.7601.23601|InstallMapMissingComponentKey

End::

  • Click Fix
  • When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
===================================================

Please attempt to install KB4486563 from your list of available updates. If it fails, in addition to the CBS folder please complete the second set of steps and provide the Components and Software Hives as instructed.

===================================================

Retrieving Components and Software Hives Using RegBak by Acelogix Software

--------------------
  • If necessary, download, install and launch RegBak by Acelogix Software
  • If previously downloaded right click on the RegBak icon and select Run as administrator
  • Click New Backup, leave the default settings then click Start
  • Click Close after you see Finished successfully
  • Right click on the folder with today's date under Date of Backup and select Explore Backup...
  • Double click on the Windows
  • Double click on System32
  • Double click config
  • Copy and paste the Components and Software files to your Desktop
  • If there is no Components file visible, you can find it at C:\Windows\System32\config\COMPONENTS
  • Right click on each file, select Send to, then select Compressed (zipped) folder
  • Upload the files to SendSpace or the hosting site of your choice
  • Post the download link for the Components file in your reply
  • Since the Software file contains sensitive information do not post that download link in your reply but rather send me a Private Message with the information
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
  • Windows Update?
  • CBS, Components, and Software, if necessary
 
Hello,

Update failed. Here is the fixlog, and download link for components. Software link will be PM'd right after I post this msg:
MEGA


-----------------------------------------------------------------------------------
Fix result of Farbar Recovery Scan Tool (x64) Version: 15.02.2019
Ran by Ahmed Al-Jefairi (16-02-2019 17:10:43) Run:38
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================

fixlist content:
*
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
DeleteValue: HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-smbminirdr_31bf3856ad364e35_none_caf94479a9c1c995\v!6.1.7601.23601|InstallMapMissingComponentKey

*


========= reg load HKLM\Components C:\Windows\System32\Config\Components =========

The operation completed successfully.


========= End of CMD: =========

"HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-smbminirdr_31bf3856ad364e35_none_caf94479a9c1c995\v!6.1.7601.23601\\InstallMapMissingComponentKey" => removed successfully

==== End of Fixlog 17:10:45 ====
 
Thank you for your continued patience, I am still sorting through all of the information to determine our next course of action.
 
Greetings.

As was previously the case, this fix will take a bit of time to complete.

Please do this.

===================================================

Farbar's Recovery Scan Tool - Run Fix in Normal or Safe Mode Using Attached File

--------------------
  • Please download Fixlist.txt and save it in the same location as FRST (example, Desktop, USB device) <<< Important
  • Right click on FRST and select Run as administrator
  • Click Fix
  • Please attach or upload the Fixlog.txt file created after the fix.
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
 
Greetings.

My apologies, the script was not correct. Please do this.

===================================================

Farbar's Recovery Scan Tool - Run Fix in Normal or Safe Mode Using Attached File

--------------------
  • Please download Fixlist.txt and save it in the same location as FRST (example, Desktop, USB device) <<< Important
  • Right click on FRST and select Run as administrator
  • Click Fix
  • Please attach or upload the Fixlog.txt file created after the fix.
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
 
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