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  • Did you delete all existing UEFI partitions when you did the install?
  • Did you run Windows Update until no more updates were available?
  • Did you allow Windows Update to install all drivers or did you get them from somewhere else? If so, from where?
  • Did you check in Device Manager that every device had a driver (no yellow triangles containing black exclamation marks)?
  • Did you test the system before installing any other software or plugging in any external hardware (apart from mouse, keyboard, and monitor)?

If the answer to all the above is 'yes' then you have a hardware problem. If you've answered 'no' to any of them then this could still be a software issue - you may have reinstalled the problem for example.


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