i did a clean install and during the windows 10 updates i got like 3 or 4 BSOD with one black screen shutdown, after installing all the updates i installed the sysnative file collector and i left the laptop alone for like 2 to 3 hours with a windows open, so i can know if the machine did restart im gonna see the wallpaper, the laptop didnt BSOD until i used it, i checked again the windows updates and i found that there is a new non installed update called 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) with the error 0x80070643 i did restart the windows still i cant download and install it, btw guys thank you for your time and effort it mean a lot to me, i use my laptop to study i can't no more, i hope we can find what the problem and fix it