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Hi again


Thanks for sending the latest files.  


It looks like your system's default language is something other than English.  This causes your system and error logs to be in the default language, rather than English.  If it were French, Spanish, or Italian I might be able to figure them out (took some language classes in college).  But I'm afraid I'm not as familiar with the character-based languages of Asia.  If you could add English as a language to your system, and then change to it when running the SysNative info-collecting app: that should cause the logs to use English.  Then you can simply switch back to your usual default language.  You can keep many different languages installed on a Windows 10 PC, and fairly easily switch between them.


So - try the language switch long enough to generate an English batch of logs, post them here, and we'll have a look.

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In the meantime ...

I was able to see that you are running an "Insider" version of Windows 10.  I recommend reverting to the officially released public version.  Since we are troubleshooting, we don't want to fuss with beta versions.

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Regarding the traces:  I too have the latest version of the Windows 10 Performance Analyzer.  The reason that I couldn't read your trace on my computer was that it was so huge (2 GB is far too large for a simple computer like mine to analyze ... for business, I use a modest little 4 GB total system memory laptop).

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You mention that you didn't have latency issues in Windows 7, but have had latency issues in Windows 8.1 and Windows 10.  Any reason not to run Windows 7 for now, and wait to upgrade to Windows 10 later (if you upgrade the hardware to Windows 10, it should keep it's "digital entitlement" to Windows 10 for the future.  You could upgrade, when ready, for no extra cost.  You'd simply run Windows 7 until Windows 10 works better with audio.


I'll stay tuned...


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