This one makes me wonder - why take a great idea, something that is successful, profitable and well-liked, and then replace it with the opposite?
http://arstechnica.com/staff/2012/08/op-ed-apple-store-may-be-shifting-from-customer-experience-to-profit-machine
Apple managed to create highly successful, unique stores, that were quickly copied by other companies once they realised how effective they were. They've now put the guy who used to run Dixon's in charge, and seem to be going towards a profit focused short term strategy. For most of you in the US, Dixons is/was a UK chain with an appalling reputation, appalling customer service, and focused entirely on profits at the expense of the customer.
Pushy ignorant sales people trying to sell extended warranties. The new role model of Apple.
