Well, they are starting to show what changes in leadership can do. I won't knock it as a way to drive up revenue in the short term, but it remains to be seen what happens to Apple in the long term. They're one of the rare companies that can make a large mistake and get away with it either totally, or almost. Hopefully this will be rectified and salespeople will still be useful, but we'll see. Usually the two are mutually exclusive, but not always.
