Source: Adlice mail
Since yesterday we are facing issues with our certificate, which has been revoked by our provider due to some miscommunication.
This is causing major issues with recognizing license, loading malware protection and even loading some services.
We have taken measures to limit the impact of this issue:
This is very important, please follow the procedure below to fix Adlice Protect immediately, otherwise the Real-Time Protection will cease to work.
It will revert to the last working version, which is a RogueKiller version. No worries, it works the same way.
What should I do ?
Adlice Team,
Since yesterday we are facing issues with our certificate, which has been revoked by our provider due to some miscommunication.
This is causing major issues with recognizing license, loading malware protection and even loading some services.
We have taken measures to limit the impact of this issue:
- Reverted current version to an older version that is on a working certificate. This means when you download from our website, that version will work.
- We are actively communicating to encourage users to revert to that working version, by all possible means.
- We are monitoring support tickets more than usual, to help everyone and answer questions.
- License will say "Error, your binary looks corrupted" when navigating to "My Account "tab.
- Your software have reverted to Free version, blocking Premium features
This is very important, please follow the procedure below to fix Adlice Protect immediately, otherwise the Real-Time Protection will cease to work.
It will revert to the last working version, which is a RogueKiller version. No worries, it works the same way.
What should I do ?
- Go on our website, find the page for the product you want to fix
- Download the installer from our website, execute the installer
- It will install an older version on top of the broken version, and all problems should be fixed.
Adlice Team,