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Hi. . .


It's possible that the user profile has been corrupted. Just to make sure, log onto the system under a different user account. If you don't have one, activate the hidden Admin user account and use it for testing purposes.


Here is a brief tutorial - Enable/ Disable the Hidden Administrator User Account (Windows 8.1 / 8 / 7 / Vista)


Be sure to re-hide the Admin user account when finished with the test. Instructions are at the end of the tutorial.


Regards. . .


jcgriff2


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