Multiple Udate Errors

O

onerytk

Member
Joined
Aug 1, 2015
Posts
23
I would really appreciate any help possible, I have error codes 800736B5, 80070643 and 643. I think it might have something to do with .net framework but everything I have tried previously has not help fix the problem.

Many Thanks

VBsaZeTdBjgAAAABJRU5ErkJggg==


VBsaZeTdBjgAAAABJRU5ErkJggg==
 

Attachments

Hi onerytk :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
Hi Aura

Thank you very much for your help.
Here is the text file

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-20 15:38:19.621
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\onerytk\Desktop\SFCFix.zip [0]




PowerCopy::
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Successfully took permissions for file or folder C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_7daed23956119a9f
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_d9cd6dbd0e6f0bd5
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be
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Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..i_initiator_service_31bf3856ad364e35_6.1.7601.17514_none_3899b0ad2bb77a86
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229

Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_7f96335553371a30\mscoree.dll to C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_7f96335553371a30\mscoree.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_7daed23956119a9f\mscoree.dll to C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_7daed23956119a9f\mscoree.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66\mscoree.dll to C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66\mscoree.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_d9cd6dbd0e6f0bd5\mscoree.dll to C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_d9cd6dbd0e6f0bd5\mscoree.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv to C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Chrysanthemum.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Chrysanthemum.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Desert.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Desert.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\desktop.ini.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Hydrangeas.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Hydrangeas.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Jellyfish.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Jellyfish.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Koala.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Koala.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Lighthouse.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Lighthouse.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Penguins.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Penguins.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\SampleRes.dll to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\SampleRes.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Tulips.jpg to C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Tulips.jpg.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3 to C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3 to C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3 to C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..i_initiator_service_31bf3856ad364e35_6.1.7601.17514_none_3899b0ad2bb77a86\iscsicli.exe to C:\Windows\winsxs\amd64_microsoft-windows-i..i_initiator_service_31bf3856ad364e35_6.1.7601.17514_none_3899b0ad2bb77a86\iscsicli.exe.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..i_initiator_service_31bf3856ad364e35_6.1.7601.17514_none_3899b0ad2bb77a86\iscsium.dll to C:\Windows\winsxs\amd64_microsoft-windows-i..i_initiator_service_31bf3856ad364e35_6.1.7601.17514_none_3899b0ad2bb77a86\iscsium.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\desktop.ini.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\win7_scenic-demoshort_raw.wtv to C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\win7_scenic-demoshort_raw.wtv.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG to C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG.

Successfully restored ownership for C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_7f96335553371a30
Successfully restored permissions on C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_7f96335553371a30
Successfully restored ownership for C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_7daed23956119a9f
Successfully restored permissions on C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_7daed23956119a9f
Successfully restored ownership for C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66
Successfully restored permissions on C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66
Successfully restored ownership for C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_d9cd6dbd0e6f0bd5
Successfully restored permissions on C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7600.16513_none_d9cd6dbd0e6f0bd5
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..i_initiator_service_31bf3856ad364e35_6.1.7601.17514_none_3899b0ad2bb77a86
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..i_initiator_service_31bf3856ad364e35_6.1.7601.17514_none_3899b0ad2bb77a86
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 13 datablocks.
Finish time: 2015-10-20 15:38:35.986
Script hash: 6cu20WSh+wWIXRE7aL9V6nasaGmSPEBxLXuWQwc2fYU=
----------------------EOF-----------------------
 
Alright, follow the instructions below please.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Alright, SFC returned a clean log :) Let's see if it's the same for SURT.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
5 more payloads to replace, follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
View attachment SFCFix.zip
 
OK followed that Aura..here it is

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-21 15:10:57.924
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\onerytk\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_b5365248b77d3d75
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-credui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_61f11b8e03955b3c
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-ole32_31bf3856ad364e35_6.1.7600.16385_none_abf3fd7f53a4f5f5
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-calc_31bf3856ad364e35_6.1.7600.16385_none_a994575e7c0f8d6e
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_1154edcc6fdaaeab

Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_b5365248b77d3d75\mscoree.dll to C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_b5365248b77d3d75\mscoree.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-credui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_61f11b8e03955b3c\credui.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-credui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_61f11b8e03955b3c\credui.dll.mui.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-com-base-qfe-ole32_31bf3856ad364e35_6.1.7600.16385_none_abf3fd7f53a4f5f5\ole32.dll to C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-ole32_31bf3856ad364e35_6.1.7600.16385_none_abf3fd7f53a4f5f5\ole32.dll.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-calc_31bf3856ad364e35_6.1.7600.16385_none_a994575e7c0f8d6e\calc.exe to C:\Windows\winsxs\x86_microsoft-windows-calc_31bf3856ad364e35_6.1.7600.16385_none_a994575e7c0f8d6e\calc.exe.
Successfully copied file C:\Users\onerytk\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_1154edcc6fdaaeab\mscoree.dll to C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_1154edcc6fdaaeab\mscoree.dll.

Successfully restored ownership for C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_b5365248b77d3d75
Successfully restored permissions on C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_b5365248b77d3d75
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-credui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_61f11b8e03955b3c
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-credui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_61f11b8e03955b3c
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-ole32_31bf3856ad364e35_6.1.7600.16385_none_abf3fd7f53a4f5f5
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-ole32_31bf3856ad364e35_6.1.7600.16385_none_abf3fd7f53a4f5f5
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-calc_31bf3856ad364e35_6.1.7600.16385_none_a994575e7c0f8d6e
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-calc_31bf3856ad364e35_6.1.7600.16385_none_a994575e7c0f8d6e
Successfully restored ownership for C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_1154edcc6fdaaeab
Successfully restored permissions on C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.1.7600.16385_none_1154edcc6fdaaeab
PowerCopy:: directive completed successfully.
 
Alright, we'll run SFC again to see if the changes are accepted.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Good :) Let's run SURT once more to make sure that there's nothing else and we'll move on to the next step.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
Alright :) Now, try to install your Windows Updates. If they fail, upload the two files below for me please.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
Can you list me the updates (KB numbers) that you are trying to install?
 
This is a list of the important updates Update for Windows 7 for x64-based Systems (KB971033)

Download size: 1.2 MB

Update type: Important

This update to Windows Activation Technologies detects activation exploits and tampering to key Windows system files. These exploits try to bypass regular Windows activation and are sometimes included within counterfeit copies of Windows.

More information:
Windows could not be validated as genuine - Microsoft Windows

Help and Support:
http://go.microsoft.com/fwlink/?LinkId=161784



Update for Windows 7 for x64-based Systems (KB3021917)

Download size: 420 KB

You may need to restart your computer for this update to take effect.

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/3021917

Help and Support:
http://support.microsoft.com



Update for the 2007 Microsoft Office System Help for Common Features (KB963673)

Download size: 1.2 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office 2007 Help file.

More information:
Download Updates for Microsoft Office 2007 Help for Common Features from Official Microsoft Download Center

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Skype for Windows desktop 7.0 (KB2876229)

Download size: 42.8 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

Update Skype to enjoy photo sharing, a richer chat experience and free group video calls as well as various performance improvements and fixes.

More information:
http://support.microsoft.com/kb/2876229

Help and Support:
http://skype.com/go/support



Update for Skype for Windows desktop 6.11 (KB2876229)

Download size: 33.5 MB

You may need to restart your computer for this update to take effect.

Update type: Important

An update for Skype for Windows desktop is now available. It includes various performance improvements and fixes.

More information:
http://support.microsoft.com/kb/2876229

Help and Support:
http://skype.com/go/support



Update for Microsoft Script Editor Help (KB963671)

Download size: 4.9 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Script Editor Help file that is included with the 2007 Office System.

More information:
http://www.microsoft.com/downloads/...2F-EFCC-45B8-9DEF-A873927FE904&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Word 2007 Help (KB963665)

Download size: 95.1 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office Word 2007 Help file and the Office Word 2007 Developer Help file.

More information:
http://www.microsoft.com/downloads/...BD-4033-44B0-B723-4E17CD16A15C&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Publisher 2007 Help (KB963667)

Download size: 9.2 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office Publisher 2007 Help file and the Office Publisher 2007 Developer Help file.

More information:
http://www.microsoft.com/downloads/...0E-D08E-4EEA-8346-23F71DDA768C&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office PowerPoint 2007 Help (KB963669)

Download size: 86.5 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office PowerPoint 2007 Help file and the Office PowerPoint 2007 Developer Help file.

More information:
http://www.microsoft.com/downloads/...92-2033-4210-B96C-10DE08ABC6AC&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3085617)

Download size: 3.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

This update provides the Junk E-mail Filter in Microsoft Office Outlook 2007 Junk Email Filter with a more current definition of which e-mail messages should be considered junk e-mail.

More information:
http://support.microsoft.com/kb/3085617

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2880505)

Download size: 3.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

This update provides the Junk E-mail Filter in Microsoft Office Outlook 2007 Junk Email Filter with a more current definition of which e-mail messages should be considered junk e-mail.

More information:
http://support.microsoft.com/kb/2880505

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825642)

Download size: 3.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

This update provides the Junk E-mail Filter in Microsoft Office Outlook 2007 Junk Email Filter with a more current definition of which e-mail messages should be considered junk e-mail.

More information:
http://support.microsoft.com/kb/2825642

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Outlook 2007 Help (KB963677)

Download size: 57.5 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office Outlook 2007 Help file and the Office Outlook 2007 Developer Help file.

More information:
http://www.microsoft.com/downloads/...5D-E95F-4DC8-98F5-A52737BFD10A&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Outlook 2007 (KB2863811)

Download size: 10.9 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Microsoft has released an update for Microsoft Office Outlook 2007 . This update provides the latest fixes to Microsoft Office Outlook 2007 . Additionally, this update contains stability and performance improvements.

More information:
http://support.microsoft.com/kb/2863811

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office InfoPath 2007 Help (KB963662)

Download size: 9.1 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office InfoPath 2007 Help file and the Office InfoPath 2007 Developer Help file.

More information:
http://www.microsoft.com/downloads/...88-C8AE-42DE-AFEF-55812642010C&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Excel 2007 Help (KB963678)

Download size: 130.9 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office Excel 2007 Help file and the Office Excel 2007 Developer Help file.

More information:
http://www.microsoft.com/downloads/...A2-E338-4ED8-92F2-B0A146E8593C&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Access 2007 Help (KB963663)

Download size: 18.9 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

This update installs the latest assistance content for the Microsoft Office Access 2007 Help file and the Office Access 2007 Developer Help file.

More information:
http://www.microsoft.com/downloads/...B1-A75F-4280-82EE-2ED466E3F374&displaylang=en

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition

Download size: 2.6 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements.

More information:
http://support.microsoft.com/kb/2825635

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office 2007 suites (KB2965286)

Download size: 843 KB

You may need to restart your computer for this update to take effect.

Update type: Important

Microsoft has released an update for Microsoft Office 2007 suites . This update provides the latest fixes to Microsoft Office 2007 suites . Additionally, this update contains stability and performance improvements.

More information:
http://support.microsoft.com/kb/2965286

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office 2007 suites (KB2596787)

Download size: 2.4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Microsoft has released an update for Microsoft Office 2007 suites . This update provides the latest fixes to Microsoft Office 2007 suites . Additionally, this update contains stability and performance improvements.

More information:
http://support.microsoft.com/kb/2596787

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office 2007 suites (KB2596620)

Download size: 2.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Microsoft has released an update for Microsoft Office 2007 suites . This update provides the latest fixes to Microsoft Office 2007 suites . Additionally, this update contains stability and performance improvements.

More information:
http://support.microsoft.com/kb/2596620

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Windows 7 for x64-based Systems (KB3042058)

Download size: 5.9 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/3042058

Help and Support:
http://support.microsoft.com



Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

Download size: 5.0 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information:
http://go.microsoft.com/fwlink/?LinkId=216803

Help and Support:
http://support.microsoft.com



Security Update for Microsoft Office Word 2007 (KB3055052)

Download size: 8.7 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office Word 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/3055052

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office Publisher 2007 (KB2817565)

Download size: 4.0 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office Publisher 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2817565

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office PowerPoint 2007 (KB3055051)

Download size: 3.4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office PowerPoint 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/3055051

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office Outlook 2007 (KB2825644)

Download size: 10.9 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office Outlook 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2825644

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office OneNote 2007 (KB2596857)

Download size: 4.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office OneNote 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2596857

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office Excel 2007 (KB3085615)

Download size: 8.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office Excel 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/3085615

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB3085618)

Download size: 7.4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office Compatibility Pack Service Pack 3 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/3085618

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2986254)

Download size: 2.1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office Compatibility Pack Service Pack 3 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2986254

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB3085546)

Download size: 1.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/3085546

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB3085544)

Download size: 7.6 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/3085544

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB3054987)

Download size: 7.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/3054987

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2920795)

Download size: 340 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2920795

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2881069)

Download size: 597 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2881069

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2880508)

Download size: 402 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2880508

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2880507)

Download size: 426 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2880507

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2850022)

Download size: 1.3 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2850022

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2837610)

Download size: 716 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2837610

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2825645)

Download size: 1.5 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2825645

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2817330)

Download size: 870 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2817330

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2760591)

Download size: 3.1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2760591

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2760585)

Download size: 6.4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2760585

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2687409)

Download size: 1.6 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2687409

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2596927)

Download size: 831 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2596927

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2596825)

Download size: 3.1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2596825

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2007 suites (KB2596650)

Download size: 303 KB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/2596650

Help and Support:
http://support.microsoft.com/?LN=en-us



Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983)

Download size: 52.4 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

The Microsoft .NET Framework 4.5.2 is a highly compatible, in-place update to the .NET Framework 4, 4.5 and 4.5.1. By using the .NET Framework 4.5.2 together with the C# or Visual Basic programming languages, you can write Windows Store apps. The .NET Framework 4.5.2 delivers better performance, reliability, and security than previous versions. After you install this update, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2901983

Help and Support:
http://support.microsoft.com



Internet Explorer 11 for Windows 7 for x64-based Systems

Download size: 65.0 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Download the fast and fluid browser recommended for Windows 7.
Internet Explorer 11. Fast and fluid for Windows 7.
• Fast. Fast at loading sites and fluid as you navigate through them.
• Easy. Seamless with Windows, it just works the way you want.
• Safer. Better protection from threats and increased privacy online.

More information:
http://go.microsoft.com/fwlink/?LinkID=329031

Help and Support:
http://go.microsoft.com/fwlink/?LinkID=281970
 
Alright, download the KB971033 from the link below and try to install it.

http://go.microsoft.com/fwlink/?LinkID=152411

If it fails, let me know what error code you're getting, as well as uploading the two files below once more.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
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