[SOLVED] need to manually fix sfc erros from CBS.log

From what I can see, only two files needs to be repaired. Let's check it out.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
I am also booting into a black screen when booting in non-safe mode. What do you think could cause that. I wouldn't think it's those two files, right?
 
Well at least you found a solution to your issue. Is there anything else Windows Update-wise?
 
Well at least you found a solution to your issue. Is there anything else Windows Update-wise?

An IE flash security update keeps failing. I'll tell you the exact error when I get back to work
 
Alright :) These are usually easy to troubleshoot.
 
Alright :) These are usually easy to troubleshoot.

this is the error

~ Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3099406) - Error 0x8007371
 
Let's run DISM.

EndqYRa.png
DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM operation on your system.
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
  • Let the scan run until the end (100%). Depending on your system, it can take some time;
  • Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
Well DISM returned a clean log.
Code:
=================================
Checking System Update Readiness.


Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption:	0
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	0
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True

Total Operation Time: 927 seconds.
It'll most likely be the same for SFC.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code:
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code:
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
SFC returned a clean log.

Alright, try to install the update again, and if it fails, upload the two files below for me please.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
Can you try to download the package manually and attempt to install?

https://support.microsoft.com/en-us/kb/3097617

Click on "Microsoft Update Catalog website" under the Method 2. It'll asks you to open this page in Internet Explorer and to install a complement, do it and download the update for Windows 10 x64. According to the CBS.log, the error is a missing manifest file from that update, so it might not have downloaded properly.
 
Can you try to download the package manually and attempt to install?

https://support.microsoft.com/en-us/kb/3097617

Click on "Microsoft Update Catalog website" under the Method 2. It'll asks you to open this page in Internet Explorer and to install a complement, do it and download the update for Windows 10 x64. According to the CBS.log, the error is a missing manifest file from that update, so it might not have downloaded properly.

I downloaded and installed the file you linked and the flash security update that was giving issue.
It's still the same error " Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3105216) - Error 0x8007371b"
 
Alright, follow the instructions below then try to install it manually again. If it fails, upload the CBS.log and WindowsUpdate.log for me please.

EndqYRa.png
SoftwareDistribution - Rename
Follow the instructions below to rename the folders in SoftwareDistribution.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the commands below one at the time (press Enter to send it);
    Code:
    net stop wuauserv
    ren %SystemRoot%\SoftwareDistribution\Download DL.bak
    ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
    net start wuauserv
 
Uninstall the KB3097617, then restart your computer.

rONW46K.png
Uninstall a Windows Update - Command Prompt
Follow the instructions below to uninstall a Windows Update manually via the command prompt.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
    Code:
    wusa /uninstall /KB:3097617
  • Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
 
Back
Top