My 4/5 year old laptop is starting to BSOD. This may or may not be an issue (it's only happened a few times), but I'm a bit concerned that it might be a piece of hardware failing which I won't be able to replace any time soon. I haven't taken any steps yet other than running the jcgriff2 app, but I'll check for driver updates.
Occasional BSOD when coming out of hibernation - the video driver tends to be mentioned when that happens. Today it also BSOD'ed whilst I was using the PC, something I've never seen it do before. No driver was listed.
· OS - Windows 8.1, 8, 7, Vista ?
Windows 8.1 Pro with Media Center
· x86 (32-bit) or x64 ?
x64
· What was original installed OS on system?
Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Windows 8 upgrade bought direct from Microsoft.
· Age of system (hardware)
About 4/5 years at this point, maybe slightly newer. It must be at least 4 years old, but I don't know exactly. The hard drive is newer and has been replaced before.
· Age of OS installation - have you re-installed the OS?
Windows 8 upgraded when it came out - I haven't reinstalled since.
· CPU
Intel i5 M520 @2.40GHz
· Video Card
ATI Mobility Radeon HD 5850
· MotherBoard
Alienware M15x x- BIOS AO8. Not sure if there is a more specific model number.
· System Manufacturer
Dell/Alienware
· Exact model number (if laptop, check label on bottom)
Alienware M15x
· Laptop or Desktop?
Laptop.
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Perfmon failed to run. Gives me this error:
The operator or administrator has refused the request.
Perfmon was run using my normal administrator account, with "Run As Administrator" selected.
Collection app files attached.
