Periodic hangups, bluescreens, and gray hairs

Nullifii

Nullifii

New member
Joined
Dec 27, 2024
Posts
3
Hey all, I'm about ready to pull my hair out with all of these blue screens that I have been getting ever since I made an upgrade to new cpu, ram, mobo, and GPU.

First, I would like to lead off by saying that I have already tried DDU on both my GPU and my integrated GPU on my CPU to no avail. I have already purchased new ram, ran in through 2 passes of memtest86 with no issue, and even as far as reinstalling my OS. The issue presents itself at random including at idle, but can seemingly be triggered whenever I try to load in to a game of Counter Strike 2. I haven't noticed other games that would trigger the error but I'm sure that I have had them already. Currently I am running my pc with no dedicated GPU and I just had another error not too long ago, while it wasn't a blue screen error, the driver did crash as reported by AMD Adrenaline and create a live dump.

I'm not too sure what else to do, I feel as though that I have pinpointed it down to either faulty CPU or MOBO. I'm not sure if software can be to blame here since I have already reinstalled my OS, but I am totally open to any suggestions. If any of you would like me to provide more files, dumps please let me know as I have full memory dumps along with watchdog dumps.

Here is what will happen: When idle, or loading in to a game my screen will go black, and my GPU fans would ramp to lift-off mode sometimes, the computer would automatically restart and after checking the event viewer it performed a Bugcheck. Other times it would just do nothing. The weird thing is that I can usually still hear my audio in the background if I was playing a game, like my computer was still running but without a graphics card.

http://speccy.piriform.com/results/Gfg8lUn3SoTTNbiCsZcumLB

My custom build:
MOBO: ROG STRIX B650E-F GAMING WIFI
CPU: AMD Ryzen 9 7900x
RAM: 32GB Corsair Vengeance DDR5 6400, slots A2 and B2. These are marked 'first' on the mobo
GPU: MSI 4080 Super Gaming x Slim
Power Supply: EVGA 850W G3 80+ Gold
OS: Windows 11 Pro 24H2 (64 bit)
Driver Verifier is enabled
Age of hardware: <2 months
Using Windows Defender for security
I use Mullvad VPN but I do not currently have it installed
I do not use disk imaging tools
I have not adjusted any clock related settings on my hardware
 

Attachments

Hello and welcome to the forum!

I rather suspect this may be a RAM compatibility problem, both from what you mention and from the dumps. One of the dumps is very specific that it was caused by a RAM problem...
Code: 
ADDITIONAL_DEBUG_TEXT:  Memory Manager detected corruption of a pagefile page while performing an in-page operation.
The data read from storage does not match the original data written.
This indicates the data was corrupted by the storage stack, or device hardware.

Looking at the RAM you have there are a couple of obvious issues...
  • The Corsair RAM you have installed (CMK32GX5M2B6400C32) is not on the QVL for that motherboard and CPU series. The doesn't mean it won't work of course, but it does mean that it's not been tested and verified. There are, in fact, only two Corsair 6400MHz RAM on that QVL and neither is yours.
  • The maximum GUARANTEED RAM speed that your CPU will support is 5200MHz DDR5. Most CPUs will be fine using RAM clocked above that speed, but higher speeds are not guaranteed by AMD. You'd be unlikely to get a CPU warranty return just because it doesn't support your 6400MHz RAM for example.
Your RAM is clocked at 6400MHz and, given that a RAM issue is already suspected, you should in the first instance remove the DOCP/XMP overclock on the RAM and run it at its native (SPD) speed of 4800MHz. Given the above we need to see whether it's stable at its native speed.

If it still BSODs at 4800MHz then, since you have two 16GB sticks, I would remove one and run on just one stick for a few days, or until you get another BSOD. Be certain the single stick is in the correct slot (typically A2). Then swap the RAM over and run on just the other stick for a few days, or until you get a BSOD. If it BSODs on both sticks at 4800MHz and on their own then it's probably not RAM and we'll look elsewhere.

In any case, please leave the RAM at 4800MHz until this issue is solved.

Incidentally, you appear to have a PCIe 802.11ax wireless card installed but unused? There is a report of a driver missing for an 802.11ax PCIe card...
Code: 
Network Controller    PCI\VEN_14C3&DEV_0616&SUBSYS_E0CD105B&REV_00\6&769BCDD&0&00580011    The drivers for this device are not installed.
It's not impossible that a driverless WiFi card is causing problems for you, so I would either remove this card (though I suspect you might be using its Bluetooth feature?) or install the appropriate driver for it - even if you're not using it.
 
Last edited:
Hi ubuysa,
Thanks for your reply. I replaced the ram with my original pair of sticks, added my graphics card back in, and completed a DDU run (in safe mode). I installed the missing drivers for my LAN and WIFI on the motherboard so that shouldn't be an issue anymore. But I just got a blue screen again.

I am still having the same issue as posted before:
Here is what will happen: When idle, or loading in to a game my screen will go black, and my GPU fans would ramp to lift-off mode sometimes, the computer would automatically restart and after checking the event viewer it performed a Bugcheck. Other times it would just do nothing. The weird thing is that I can usually still hear my audio in the background if I was playing a game, like my computer was still running but without a graphics card.
Click to expand...

Here is the updated speccy: http://speccy.piriform.com/results/paMqfcqr2lmTQqh6GzjqBA2
 

Attachments

System Event Log

Critical:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/31/2024 8:10:17 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-D0H02FU
Description:
The description for Event ID 41 from source Microsoft-Windows-Kernel-Power cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

307
1
7680
18446735307052692384
0
0
0
0
16
False
2
22
False
0
22
False
False
0
0
3
0

The message resource is present but the message was not found in the message table

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>10</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2025-01-01T04:10:17.6622587Z" />
<EventRecordID>8268</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-D0H02FU</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">307</Data>
<Data Name="BugcheckParameter1">0x1</Data>
<Data Name="BugcheckParameter2">0x1e00</Data>
<Data Name="BugcheckParameter3">0xfffff806da8833a0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">16</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">2</Data>
<Data Name="CsEntryScenarioInstanceId">22</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">22</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
<Data Name="WHEABootErrorCount">0</Data>
</EventData>
</Event>
 
There is only one dump in that upload, and only one BSOD in the log. There have been however a large number of live kernel events, these are errors from which Windows was able to recover, although they will have caused crash to the desktop or a black screen. They are for a variety of bugcheck codes, but all of them are graphics related and that, and your symptoms, strongly suggests a graphics card issue.

You do have a Radeon iGPU in that CPU and whilst it's not going to provide any kind of graphics performance, as a test it's definitely worth removing the 4080 card, uninstalling the driver with DDU and then running on just the iGPU for a while. I appreciate that gaming will be nigh impossible but what we want to see is whether you get these hangups/black-screen/BSOD issues without the 4080 installed.
 
Ubuysa, thanks for the reply and happy new year!
I would like to let you know that it seems like my problem has been fixed. My solution happened to be replacing my CPU cooler. I noticed that my temps on my CPU at idle were sitting at around 60C which for my CPU is not normal. after replacing and re-pasting my cooler, my issues seem to had gone away with temps coming down to around 35C at idle. I will update this thread if I continue to have my issues but I greatly appreciate your help!

Nullifii
 

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