[SOLVED] Problem with windows update on windows 22h2

[gigigg]

For a few months now, I've been trying to update my PC without success.

When I try to install an update, I get an error " 0x800700c1". I've tried various solutions, such as the sfc scan or the ISO image repair.

I've also tried reinstalling the system through the Windows 11 Tool Installer, but without success, as the installation returns that it is impossible to perform the installation.

Therefore, for this reason, I am creating this post. Below I attach the CBS file and the Component Scanner file.
Additionally, both the sfc scanner and the dism scan return errors. The first sfc doesn't start at all

"C:\Windows\System32>sfc /scannow

Protezione risorse di Windows: impossibile avviare il servizio di ripristino. "

, while the second returns the error I leave below.
"0x800f081f

Impossibile trovare i file di origine."

I tried scanning my system with various anti-malware and anti-virus software. From the results obtained, I always achieved a complete clean. For example, I used Malwarebytes and other well-known antivirus programs.

I am asking if anyone can help me solve this problem. Thank you.

 

[Windows Update Bot]

Hi @gigigg,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[gigigg]

Are there any other files i can provide to help you in any way? thanks

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[gigigg]

Good morning, I made the correction but DISM still doesn't work I attach the requested files, Thanks a lot for the help.


"
Strumento Gestione e manutenzione immagini distribuzione

Versione: 10.0.22621.1



Versione immagine: 10.0.22621.1702



[===========================84.9%================= ]



[===========================86.0%================= ]

[===========================86.4%================== ]

[===========================87.0%================== ]

[===========================87.5%================== ]

[===========================88.1%=================== ]

[===========================88.7%=================== ]

[===========================89.1%=================== ]



[===========================90.2%==================== ]



[===========================91.2%==================== ]



[==========================100.0%==========================]

Errore: 0x800f081f



Impossibile trovare i file di origine.

Utilizzare l'opzione "Source" per specificare il percorso dei file necessari per ripristinare la funzionalità. Per ulteriori informazioni su come specificare il percorso di origine, vedere Configure a Windows Repair Source.



Il file di registro di Gestione e manutenzione immagini

distribuzione (DISM) è disponibile in C:\Windows\Logs\DISM\dism.log
"

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[gigigg]

DISM not still works here's what it returns
"
Strumento Gestione e manutenzione immagini distribuzione
Versione: 10.0.22621.1

Versione immagine: 10.0.22621.1702

[===========================84.9%================= ]
[===========================85.4%================= ]

[===========================86.4%================== ]

[===========================87.5%================== ]

[===========================88.7%=================== ]

[===========================89.7%==================== ]

[===========================90.8%==================== ]

[===========================91.8%===================== ]
[==========================100.0%==========================]
Errore: 0x800f081f

Impossibile trovare i file di origine.
Utilizzare l'opzione "Source" per specificare il percorso dei file necessari per ripristinare la funzionalità. Per ulteriori informazioni su come specificare il percorso di origine, vedere Configure a Windows Repair Source.

Il file di registro di Gestione e manutenzione immagini
distribuzione (DISM) è disponibile in C:\Windows\Logs\DISM\dism.log
"

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[gigigg]

This time DISM worked, Should I try to update with windows update?

"
Strumento Gestione e manutenzione immagini distribuzione
Versione: 10.0.22621.1

Versione immagine: 10.0.22621.1702

[==========================100.0%==========================] Operazione di ripristino riuscita.
Operazione completata.
"

 

[Maxstar]

Great, since you are running an old build I would suggest to update using the following tool.

Download the

Windows 11 Installation Assistant to your desktop.

• Right-click on Windows11InstallationAssistant.exe and select the option: Run as administrator.
• Press the Update now button, click after the compatibility check on Next.
• The Update Assistant will now download the latest Feature Update.
• After verifying the download, the Feature Update will be installed.
• When this process is ready, click on the Restart now button to complete the installation.

 

[gigigg]

Thanks, I'll try to install it right away and I'll update you on the result, thank you very much!!

 

[Maxstar]

You're welcome. Let's hope the upgrade will complete without any issues.

 

[gigigg]

Thank you so much!!! The update was successful, are there any special precautions to follow to avoid this type of problem in the future? As a premium antivirus I used MCAfee, is it valid or is system antivirus sufficient? Thanks again for the huge help!!

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved...

Making regular backups is the best precautionary measure to recover the system when you run into issues: Free Windows Backup Software for Windows in 2025 - Hasleo Backup Suite

Yes Windows Defender is enough to protect your system, and basically even better than third party security apps. In addition to Defender, you can use an offline scanner like ESET Online Scanner to check the system periodically as second opinion. Free Online Virus Scan & Removal Tool | ESET

 

[gigigg]

Thanks again for your help! Have a nice day

 

[Maxstar]

Glad I could help and have a nice day too!.