Server 2019 updates failed (0x8007371b)

[IanTunes]

Hello,
Another server failed updates this month.
I found these in the logs:
0x8007371b " ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE"
00000102 Changelist winner missing files - Microsoft-Windows-XPSReachViewer, version 10.0.17763.1, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}[l:25]'xpsrchvw.exe,xpsrchvw.xml'

 

[Windows Update Bot]

Hi @IanTunes,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[IanTunes]

Hello,
Bumping thread for visibility.

 

[IanTunes]

Hello,

Is there anything further I need to try or collect?
There has been another 2019 server unable to update now.

I start another thread with that one if needed, but I am becoming concerned that this is happening.
If there are any tips, or tools available that will help with this, I would be grateful for any assistance.

Thank you,
Ian Tunes

 

[Maxstar]

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.