Server 2019 - Windows Update error 0x80070002 & 0x80240034

[pheonix]

Hello guys,

I've another server that I'm having problems with when trying to install Windows Updates. The error codes are, 0x80240034 & 0x80070002.

This is on a server running 2019 v1809 build 17763.3532. I have ran the component scanner which hasn't found any errors. I've also tried the following:

1) sfc / scannow
2) dism.exe /online /cleanup-image /scanhealth (no corruptions found)
3) dism.exe /online /cleanup-image /restorehealth (successful)
4) manually downloading the failing updates via MS Update Catalog (same errors)
5) cleared out windows update cache and components

Any help you could provide would be very much appreciated.

Cheers!

 

[Windows Update Bot]

Hi @pheonix,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[pheonix]

Morning guys,

Just giving my post a little bump :)

 

[Maxstar]

Hi,

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[pheonix]

Hello,

Here you go, the files are attached.

Thanks!

 

[Maxstar]

Hi,

Do you have recent bakups of this server, this because the hive is damaged beyond repair! Several subkeys are completely missing.

 

[pheonix]

Ah, yes I do. Is there any way to find out how far back I'd need to go to choose a good restore point?

 

[Maxstar]

Please provide the SYSTEM hive from the last backup, ZIP this file and send the download link in a private message because this hive contains sensitive data.

 

[pheonix]

Okay, I'll need to do this part out of hours so I'll send you a PM with the link tomorrow.

Thanks.

 

[Maxstar]

Okay, that's fine..