[SOLVED] Server 2019 Windows Update Issues - Error 0x800f0985

Zonatis · Jul 19, 2024

Hello everybody,

I have been having an issue for some time with VMs hosted on an ESXI. Indeed, when I try to perform a Windows update, I get the following error message: 2024-07 Cumulative Update for Windows Server 2019 for x64-based Systems (KB5040430) - Error 0x800f0985. All the VMs are identical and were cloned from the same source.

Step 1
Action: Run sfc /scannow
Result: Windows Resource Protection did not find any integrity violations

Step 2
Action: Dism /Online /Cleanup-Image /RestoreHealth
Result: 100% Error 0x800f0954 DISM failed. No operation was performed

Step 3
Action: Export CBS Folder
Result: Please see attached

I have tried everything and am now feeling desperate, so I am reaching out to the community for help.

Thanks in advance.

Regards,

Zonatis · Jul 19, 2024

Here is the missing file, sorry again.

Step 4
Action: Run Component Scanner
Result: Please see attached.

Regards,

Maxstar · Jul 22, 2024

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Zonatis · Jul 22, 2024

Hello again,

Here is the result.

Code:

Windows PowerShell
Copyright (C) Microsoft Corporation. Tous droits réservés.

PS C:\windows\system32> DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image version: 10.0.17763.5696

[==========================100.0%==========================] The restore operation completed successfully.

You save me hours of works, i used the same patch for all my VMs Updates are now working.

Thank you so much !!!

Maxstar · Jul 22, 2024

Hi,

You're welcome. Glad I could help to resolve this issue...

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[SOLVED] Server 2019 Windows Update Issues - Error 0x800f0985

Zonatis

Member

Attachments

Zonatis

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

Zonatis

Member

Maxstar

Windows Update Moderator, Security Analyst