Server 2019, Wont Install Features

[KickassAMD]

Cannot install any features at all, all fail with error 0x800f081f. I've tried dism repair, reports it completed, sfc reports it found errors and could not fix them. I've pointed the source to an ISO sxs directory, I've tried pointing it to a separate working machine's windows directory.

Thanks for any help that can be provided.

 

[Windows Update Bot]

Hi @KickassAMD,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Due to the precise nature of your corruption, you will receive help from a user named @MoZi. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[MoZi]

Hi and welcome to Sysnative.

Please upload your COMPONENTS hive.


Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or WeTransfer and then just provide the link in your reply.

 

[KickassAMD]

Attached as requested.

Thank you!

 

[MoZi]

Please run the following command in CMD.

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256

• Press Win + R on your keyboard to open the Run dialog box.
• Type cmd and press Enter or click OK.
• Paste the following command into cmd.
• Provide the output in your next post.

 

[KickassAMD]

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256
CertUtil: -hashfile command FAILED: 0x80070005 (WIN32: 5 ERROR_ACCESS_DENIED)
CertUtil: Access is denied.

This happens as well in an elevated prompt.

 

[MoZi]

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[KickassAMD]

Completed as requested.