[SOLVED] Server 2022 - recurring Cumulative Update failure with 0x8024200B

[porffor]

Hello,

Windows Server 2022 Standard 21H2, Build 20348.1668

Machine has failed to install the Cumulative Update for a few months now. Gives the following Event Viewer error:

Installation Failure: Windows failed to install the following update with error 0x8024200B: Security Update for Windows (KB5034770).

I've followed these instructions... Windows Update Forum Posting Instructions

I've tried resetting Windows Update components, sfc /scannow, Windows Update Troubleshooter, chkdsk, bitsadmin /reset /allusers. I've been unable to run DISM - the server doesn't have internet access and when trying with an ISO I downloaded from Microsoft Volume Licensing (filename SW_DVD9_Win_Server_STD_CORE_2022__64Bit_English_DC_STD_MLF_X22-74290.iso) I keep getting: "The source files cannot be found". i.e. from these commands:

DISM /Get-WimInfo /WimFile:F:\sources\install.wim
DISM /Online /Cleanup-Image /RestoreHealth /Source:Wim:F:\sources\install.wim:2 /LimitAccess

I ran ComponentScanner but it didn't find anything.

I've pretty much run out of ideas, so any help would be much appreciated.

Here is a download link for the ComponentScanner output, the zipped CBS folder, and, in case you need them, the zipped COMPONENTS file and the Component Based Servicing registry hive: Sysnative - Google Drive

Many thanks.

 

[porffor]

Just giving this one a little bump. Thanks.

 

[Maxstar]

Hi and welcome to Sysnative,

Open an elevated command prompt, run the following command and copy and paste the result in our next post.

certutil -hashfile C:\Windows\WinSxS\msil_microsoft-windows-n..r-slbmanagerservice_31bf3856ad364e35_10.0.20348.1607_none_b7fd3063d6d1df0d\Dcm.NetworkManager.DataModels.NetworkAllocationDataModel.dll SHA256

 

[porffor]

Hey Maxstar, thanks for your message. Here's what I got when running that command:

c:\>certutil -hashfile C:\Windows\WinSxS\msil_microsoft-windows-n..r-slbmanagerservice_31bf3856ad364e35_10.0.20348.1607_none_b7fd3063d6d1df0d\Dcm.NetworkManager.DataModels.NetworkAllocationDataModel.dll SHA256
CertUtil: -hashfile command FAILED: 0x800703ee (WIN32: 1006 ERROR_FILE_INVALID)
CertUtil: The volume for a file has been externally altered so that the opened file is no longer valid.

Thank you.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /cleanup-image /RestoreHealth

 

[porffor]

Thanks again for your help here. I attach the SFXFix.txt

I ran the DISM command, but I got:

c:\>DISM /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.20348.681

Error: 87

The cleanup-image option is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

c:\>

I also attach the new CBS.log

Thanks.

 

[Maxstar]

Please attempt to update. If it fails attach a new copy of the CBS logs.

 

[porffor]

Amazing! The install reached the end and it now waiting for a reboot. I'll need to find a good time to reboot it, so I'll report back asap. Thank you so much.

I'll be back within the next 24 hours hopefully.

 

[Maxstar]

Great, keep us posted. If the update fails after the reboot please attach a new copy of the CBS logs.

 

[porffor]

I salute you, sir.

The machine is now happy on the February Cumulative Update! Many thanks for your effectiveness.

I've sent a small Donation (I wish I could give more tbh)

 

[Maxstar]

Hi,

You're welcome. Glad to hear this server is up-to-date now, and thanks for your donation to Sysnative.
I will mark this thread as solved.