SFC / DISM Fails to fix corrupted system files.

[fedup-fromAZ]

First things first. I am Jared, I have 18+ years experience System Admin / Virtualization engineer.
I used to say, I have seen parts of Windows nobody was ever meant to see.
All that being said. I do not have a home lab, and have been doing architect/system and network design for the last 5 years. I do not have the resources and my knowledge is out of date.
I still thought I could solve this myself. I cannot. Please help.

I built the PC initially in 2019 and it ran great until last year (2023). I started having random network disconnects. narrowed it down to the motherboard. Took the opportunity to upgrade.
I replaced/upgraded everything except the Non-OS Storage and PSU (EVGA 850 Bronze)
Fought with Microsoft for a long time to get them to activate it, since to them it looked like a new PC, not an upgrade.

This version of the PC ran pretty great for about 4 months now. This week, I started getting random BSOD, tons of "aw snap" errors from Chrome, Random App Crashes, and the occassional hard system crash with no errors.

Started troubleshooting and found SFC / DISM both reporting corrupt system files. Through research I found this is most likely a driver conflict.


I have done the following and I am still getting BSOD, RPC Service crashes, and overall horrible instability.

• sfc /scannow :: Half the time this fails, when it does it says it found corrupt files but could not fix them.
• DISM /online /cleanup-image /restorehealth (both with and without the source pointing to a USB mounted fresh Official ISO) :: This either crashes corresponding with a crash of the RPC Service or completes and says source files could not be located. then proceeds to tell me how to specify a source.
• I have updated the firmware for my motherboard and SSDs. I installed the latest chipset drivers from ASUS.
• I even partitioned off the free space on my one of the drives and did a clean install of Windows 11. It BSOD before I even got to the login screen.

SIDE NOTE I HOPE IS NOT RELATED: The only thing that changed near the time all this started happening, was I bought an Asustor AS5404 created an iscsi target and connected it to the system using the Microsoft iscsi initiator. it was working fine. I have since disconnected and disable that service thinking it might be causing the issues.)

System Specs:
Home Build
Windows 11 Pro
Version 10.0.22631 Build 22631

CPU
Intel Core i9 14900K

GPU
EVGA - NVIDIA GeForce RTX 3080 Ti

Motherboard
ASUSTeK COMPUTER INC. ROG STRIX Z790-E GAMING WIFI

RAM - 64Gb
Slot A2: Corsair CMK64GX5M2B5600C40 DDR5
Slot B2: Corsair CMK64GX5M2B5600C40 DDR5

Storage
Samsung SSD 860 PRO 1TB
WDC WDS500G2B0A-00SM50
Samsung SSD 970 EVO 1TB
Samsung SSD 980 PRO 1TB
*Samsung SSD 970 EVO Plus 2TB* - OS DRIVE
Samsung PSSD T7 Shield SCSI Disk Device

Audio
Realtek USB Audio
A50 X Game
NVIDIA High Definition Audio
Realtek USB Audio
A50 X Voice
NVIDIA High Definition Audio
A50 X Mic Out
A50 X Stream Out
Logitech BRIO

Network
Built in Intel 2.5Gb Ethernet
PCIe TP-Link 2.5Gb (TX201)

 

[fedup-fromAZ]

I am also aware this very well could be a Hardware issue. but based on the number of threads under this topic alone, I doubt it.

 

[fedup-fromAZ]

As I sat hear watching chrome crash multiple times, and rereading what I wrote. It occurred to me that my PSU may very well have caused this issue. I will look at upgrading it next. But can the OS be fixed?

OH YEAH....I also ran the SFCFix tool. It says something went horribly wrong and sends a crash report out.

 

[fedup-fromAZ]

The Component scanner crashes before the report generation.

 

[Maxstar]

Hi and welcome to Sysnative,

I am also aware this very well could be a Hardware issue. but based on the number of threads under this topic alone, I doubt it.

This week, I started getting random BSOD, tons of "aw snap" errors from Chrome, Random App Crashes, and the occassional hard system crash with no errors.

# No results found for hex 0xca020007 / decimal -905838585
# anonymous HRESULT: Severity: FAILURE (1), Facility 0xa02, Code 0x7
# for hex 0x7 / decimal 7
  BTH_ERROR_MEMORY_FULL                                          bthdef.h
  INVALID_SOFTWARE_INTERRUPT                                     bugcodes.h

In the CBS logs I noticed the following error 0xCA020007 which is not a common issue with Windows Update! This is more likely a problem with drivers which causing issues. So I would suggest to start a new thread in the BSOD section after following the BSOD posting instructions.

Please refer to this thread as well.

 

[fedup-fromAZ]

I will just follow those instructions and copy the contents of this post over there. Thank you.

 

[Maxstar]

Hi,

You're welcome and thanks for creating a new thread..