SYSTEM SERVICE EXCEPTION

[Lurizan]

• A brief description of your problem (but you can also include the steps you tried)-BSOD when using Chrome
• System Manufacturer?-ASUS
• Laptop or Desktop?-LAPTOP
• Exact model number (if laptop, check label on bottom)-S551L
• OS ? (Windows 10, 8.1, 8, 7, Vista)-WINDOWS 10
• x86 (32bit) or x64 (64bit)?-64 BIT
• (Only for Vista, Windows 7) Service pack?
• What was original installed OS on system?-WINDOWS 8
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?-OEM
• Age of system? (hardware)
• Age of OS installation?
• Have you re-installed the OS?-YES
• CPU-I7 4500U
• RAM (brand, EXACT model, what slots are you using?)RAM SLOT 1 ELPIDA BRAND SLOT 2 HYNIX MODEL HMT451S6AFR8A-PB
• Video Card-NVIDIA GEFORCE 840M
• MotherBoard - (if NOT a laptop)
• Power Supply - brand & wattage (if laptop, skip this one)
• Is driver verifier enabled or disabled?
• What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)-AVAST ANTIVIRUS
• Are you using proxy, vpn, ipfilters or similar software?-NO
• Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)-NO
• Are you currently under/overclocking? Are there overclocking software installed on your system?-NO

SPECCY:http://speccy.piriform.com/results/lZBzVYPT3LnN2KtMaLOp8wJ

 

[MrPepka]

When you uninstall Avast, do the blue screens disappear?

 

[x BlueRobot]

As @MrPepka mentioned, please remove avast using their official removal tool, as it appears to be causing problems.

0: kd> lmvm aswStm
Browse full module list
start             end                 module name
fffff802`3d160000 fffff802`3d194000   aswStm   T (no symbols)          
    Loaded symbol image file: aswStm.sys
    Image path: \SystemRoot\system32\drivers\aswStm.sys
    Image name: aswStm.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Feb  1 07:25:47 2022 (61F8E07B)
    CheckSum:         00040ABA
    ImageSize:        00034000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables: