Unable to Activate Server 2019 from Eval

[Tones]

Hi guys
I have a physical and 2 VM servers. We installed the EVAL to test and then purchased a key to upgrade. It worked on the physical and one VM, fails on 2nd VM. All 3 are Server 2019 Standards

Purchased a license key, ran command (replacing with valid key)
DISM /online /Set-Edition:ServerStandard /ProductKey:xxxxx-xxxxx-xxxxx-xxxxx-xxxxx /AcceptEula

and get Error: 0x800f0831
This error seems to be related to missing or corrupt update files, but not sure.

Tried all kinds of troubleshooting including removing from domain and rerunning update checks and fixes etc.

Thanks in advance

Tones

 

[Windows Update Bot]

Hi @Tones,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Tones]

Hi Guys, wondering if anyone had a chance to look at this one yet? I know you guys are busy from looking at the requests from other users.

Appreciate the assistance

Tones