ct3 Member Joined Sep 11, 2024 Posts 6 Sep 11, 2024 #1 Hi there, I have just did a fresh Windows 7 SP1 OS reinstall but I'm having issue install Windows Update, specifically KB4534310 + KB3000483 + KB3159398 + KB4539601 are keep failing, I've also tried manually running the MSUs but all fails. Before creating this post as per your guidelines I have tried: 1) manually running the MSU - update failed to install 2) sfc /scannow - did not find any integrity violations 3) ran SUR - attached are ComponentsScanner, ComponentHive and CBS CBS link : CBS.zip Any help resolving this error would be appreciated. Attachments ComponentsScanner.txt 2.7 KB · Views: 3 COMPONENTS.zip 10.1 MB · Views: 2
Hi there, I have just did a fresh Windows 7 SP1 OS reinstall but I'm having issue install Windows Update, specifically KB4534310 + KB3000483 + KB3159398 + KB4539601 are keep failing, I've also tried manually running the MSUs but all fails. Before creating this post as per your guidelines I have tried: 1) manually running the MSU - update failed to install 2) sfc /scannow - did not find any integrity violations 3) ran SUR - attached are ComponentsScanner, ComponentHive and CBS CBS link : CBS.zip Any help resolving this error would be appreciated.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Sep 12, 2024 #2 Hello and welcome, Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFix.zip 144.2 KB · Views: 1
Hello and welcome, Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
ct3 Member Joined Sep 11, 2024 Posts 6 Sep 13, 2024 #3 Hello Peter, Thanks for the response, here is the latest SFCFix.txt + CheckSUR.log Let me know if you need more information :) Attachments SFCFix.txt 50.7 KB · Views: 2 CheckSUR.log 394 bytes · Views: 1
Hello Peter, Thanks for the response, here is the latest SFCFix.txt + CheckSUR.log Let me know if you need more information :)
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Sep 13, 2024 #4 Great. The CheckSur log is clean. Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Great. The CheckSur log is clean. Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
ct3 Member Joined Sep 11, 2024 Posts 6 Monday at 11:41 PM #5 After rebooting, sfc /scannow was success: Here is the cbs.log file: CBS-17-09-2024.zip
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Tuesday at 11:08 AM #7 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. Attachments SFCFixScript.txt 753 bytes · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
ct3 Member Joined Sep 11, 2024 Posts 6 Yesterday at 12:49 AM #8 sfc /scannow is success: cbs log file: CBS.zip Attachments SFCFix.txt 3.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Yesterday at 3:53 PM #9 Try to install KB3000483 only and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Try to install KB3000483 only and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
ct3 Member Joined Sep 11, 2024 Posts 6 Today at 2:49 AM #10 kb3000483 had been installed in earlier: I had tried to run window update troubleshooter and rerun the update, it still failed CBS log file: CBS.zip
kb3000483 had been installed in earlier: I had tried to run window update troubleshooter and rerun the update, it still failed CBS log file: CBS.zip
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Today at 11:12 AM #11 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. Attachments SFCFixScript.txt 479 bytes · Views: 0
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.