[SOLVED] Upgrading from Windows 7 to windows 10 stuck at 72%

RalphG · Sep 5, 2024

Finnally got round to trying to upgrage wifes computer from windows 7 ultimate to Windows 10 , have tried 4 times to run the upgrade but it keeps sticking at 72%, I ran componentsscanner 32 and not problems found same with SFC . I copied the ssd to a backup and tried to update on the backup so I could easily put her computer back to as she likes it .Updates are up to date
32 bit system.

Corday · Sep 5, 2024

From Microsoft: The Windows 10 free upgrade through the Get Windows 10 (GWX) app ended on July 29, 2016.
Also: All upgrades must have completed and reached the "Welcome" screen by 11:59 PM UTC-10 (Hawaii) on July 29, 2016; this is one worldwide point in time.
I believe using installation media is still acceptable by MS.

PeterJ · Sep 6, 2024

Hello and welcome,

Attach following log files when available:

C:\Windows\Logs\CBS\cbs.log
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\panther\setupact.log
C:\$Windows.~BT\Sources\panther\setupact.log
C:\$Windows.~BT\Sources\Rollback\setupact.log
C:\$Windows.~BT\Sources\Rollback\setupact.err

RalphG · Sep 6, 2024

Hi, Peter I do not have rollback log or .err files but all others are attched

RalphG · Sep 6, 2024

Every time it got to 72% it sat there for about 2 hours so I cancelled the upgrade

Corday · Sep 6, 2024

Are you using the Media Creation Tool or the Windows 10 ISO?

RalphG · Sep 6, 2024

Windows 10 iso 22h2 x86

Corday · Sep 6, 2024

Someone moved this thread from Windows 10. If she previously had Ultimate 10 you should be using an ISO 64 bit not X86(32 bit).

RalphG · Sep 6, 2024

Currently running Windows 7 ultimate x86 and want to update to windows 10 pro x86 so not sure whats going on as heading says it all

Corday · Sep 6, 2024

Windows 7 SP1 is required.

RalphG · Sep 6, 2024

? I am trying to update to windows 10 from windows 7 sp1 ultimate x86

RalphG · Sep 6, 2024

With Latest ESU updates

PeterJ · Sep 6, 2024

Every time it got to 72% it sat there for about 2 hours so I cancelled the upgrade

Don't cancel the upgrade. Leave it running for 24 hours at least. You'll never know if it hangs or is busy.
If it still hangs after 24 hours reboot the machine.
Uninstall "Avast Antivirus" and reboot again.
Try the upgrade again and report the result.

RalphG · Sep 8, 2024

After uninstalling Avast and also Audigy driver it then went through and updated to Windows 10 ,it took all night but finally upgraded
Thanks for the help

Corday · Sep 8, 2024

This is why many of us suggest not using 3rd party AV/Firewalls. Since Windows 10, they're no longer needed as Windows Security does the job. Glad your upgrade has worked now.

PeterJ · Sep 9, 2024

Your welcome.

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[SOLVED] Upgrading from Windows 7 to windows 10 stuck at 72%

RalphG

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Corday

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PeterJ

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RalphG

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RalphG

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Corday

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RalphG

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Corday

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RalphG

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Corday

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RalphG

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RalphG

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PeterJ

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RalphG

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Corday

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PeterJ

Moderator, Windows Update Expert, Security Analyst