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[PLAIN][SOLVED] USB to Serial for Digital Multimeter - Windows 7 x64 BSOD[/PLAIN]


Hello!  I'm trying to run some digital multimeter display software. (The name in the Add/Remove Programs list is "72-9380 Interface Program ver 3.00", the executable is named "TENMA72_9380.exe")  It seems to be a USB-to-serial device.  It works in safe mode, but not in a normal boot.  It always causes a BSOD - whether or not the multimeter is connected - and the most recent BSOD should be from the multimeter display program(SYSTEM_SERVICE_EXCEPTION or something like it).  There may be other BSOD reports that are unrelated, sporadic, and predate the installation of the multimeter software.  If you would like to address those, I would appreciate it, but I'll make another thread if they become a problem and I can figure out how to get them to occur on demand.


If you're curious, the DMM display software can be had here (downloaded from the product page).


· Current OS - Windows 7 Professional x64

· full retail version (YOU purchased it from retailer)

· Pre-installed OS:  Windows 7 Home x64

· Hardware age: 2 years

· OS age:  1 year


· Intel Core i7-2820QM @2.3GHz

· Radeon HD 6850M


· HP Envy 17 2100-cto


As an aside:  I have the option to automatically reboot from a system failure (System Properties > Startup and Recover > Settings) turned on, but my system doesn't.  It just stays on the BSOD indefinitely.  I'd like to get that working so I can use remote desktop software after a crash.  If this a complicated issue then don't answer it here, I'll post it in another thread.


Thanks!


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