VIDEO_DXGKRNL_FATAL_ERROR. When playing a game

[gshadowz]

I would like to have a look at the health of the drives, I saw many bad block errors in the eventlogs.
Please go to Download and click the blue zip button which will download a portable version of CrystalDiskInfo. Extract the zip file and run diskinfo64.exe which will ask for administrator rights, please allow it.
CrystalDiskInfo uses 3 colors for indication

• Blue = good
• Yellow = warning
• Red = bad

A little below the menu you'll see drives with each a circle with a color, if any of these is NOT blue please click it.
Before making a screenshot, please do the following
- Go to function > Advanced feature > raw values, change it to 10 [DEC]
- Make sure all attributes are clearly visible
Make a screenshot of CrystalDiskInfo and post this screenshot in your next post. Do this for each drive.

here is the result, i'm using link. The result where there is bad blocks only exist in my HDD.

https://imgur.com/a/xTOo8wr

 

[axe0]

Just to be sure, I would suggest running the command in an elevated powershell or command prompt. Once this is finished, repeat it for the other partitions by changing the letter C to the respective partition letters.

chkdsk C: /v

 

[gshadowz]

Just to be sure, I would suggest running the command in an elevated powershell or command prompt. Once this is finished, repeat it for the other partitions by changing the letter C to the respective partition letters.

chkdsk C: /v

Here is the result of every chkdsk, only in drive C: that have corrupted file.

https://imgur.com/a/DVRrika

 

[axe0]

Thanks. Could you run this command next, schedule a reboot (you'll be prompted for this) and reboot.

chkdsk C: /r

 

[gshadowz]

Thanks. Could you run this command next, schedule a reboot (you'll be prompted for this) and reboot.

chkdsk C: /r

Okay, i give you new SysnaptiveFileCollectionFile after i reboot

 

[gshadowz]

Thanks. Could you run this command next, schedule a reboot (you'll be prompted for this) and reboot.

chkdsk C: /r

Here is the new SysnativeFileCollection after i doing chkdsk

 

[gshadowz]

Here is the new SysnativeFileCollection after i doing chkdsk

Just got BSOD again when playing a game, here is the SysnativeFileCollection. I think all of you got bored now same as i when resolving this non stop issue, lmao

 

[xilolee]

You should backup your important files on that disk.
If you don't already have one, get a USB pendrive (at least 1GB in size) and use the recovery media creator (type recoverydrive in windows start OR in control panel search) to create a recovery drive.
Or create a recovery drive (and also make a backup) from third party tools like hasleo backup suite (complete and free backup solution) or macrium reflect, or your preferred software of this kind, free or paid (free versions have got less functions compared to pro versions).
Then, you can proceed to check and run the fixes for the entire disk, i.e. all partitions and/or volumes, even the hidden ones.

Did you make backups?

You could try abelssoft checkdrive (the giveaway should still be valid).
Assign a letter to the hidden partitions, then click "Check all drives", "detailed check".
The system drive will be checked at reboot.

Read More:

C:\>diskpart

Microsoft DiskPart version 10.0.19041.3636

Copyright (C) Microsoft Corporation.
On computer: XILO

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    System             299 MB    18 KB
  Partition 2    Reserved            16 MB   301 MB
  Partition 3    Primary             99 GB   317 MB
  Partition 4    Recovery          1777 MB   100 GB
  Partition 5    Primary            130 GB   102 GB

DISKPART> select partition 1

Partition 1 is now the selected partition.

DISKPART> assign letter=x

DiskPart successfully assigned the drive letter or mount point.

DISKPART> select partition 4

Partition 4 is now the selected partition.

DISKPART> assign letter=y

DiskPart successfully assigned the drive letter or mount point.

DISKPART> exit

Leaving DiskPart...

C:\>

 

[gshadowz]

Did you make backups?

You could try abelssoft checkdrive (the giveaway should still be valid).
Assign a letter to the hidden partitions, then click "Check all drives", "detailed check".
The system drive will be checked at reboot.

Read More:

C:\>diskpart

Microsoft DiskPart version 10.0.19041.3636

Copyright (C) Microsoft Corporation.
On computer: XILO

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    System             299 MB    18 KB
  Partition 2    Reserved            16 MB   301 MB
  Partition 3    Primary             99 GB   317 MB
  Partition 4    Recovery          1777 MB   100 GB
  Partition 5    Primary            130 GB   102 GB

DISKPART> select partition 1

Partition 1 is now the selected partition.

DISKPART> assign letter=x

DiskPart successfully assigned the drive letter or mount point.

DISKPART> select partition 4

Partition 4 is now the selected partition.

DISKPART> assign letter=y

DiskPart successfully assigned the drive letter or mount point.

DISKPART> exit

Leaving DiskPart...

C:\>

View attachment 115201 View attachment 115202

Okay, i just try this and the software said, no error on all of my drive. When i restarting it to check the Drive that has OS in it, doesn't said fixing and repairing any corrupted or anything.

 

[xilolee]

• I would stop this driver:sc config semav6msr64 start= disabled
• Then some maintenance (points 1, 3, 4): Basic clean-up, check-up and repair of Windows (W10, W8/8.1, W7)
• Clean Your Laptop Internally: https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop
• SeaTools bootable: https://www.sysnative.com/forums/threads/hard-drive-hdd-diagnostics-sea-tools-for-dos-ssd-test.4072/
• Furmark test (90°C): https://www.sysnative.com/forums/threads/furmark-display-card-stress-test.3907/

 

[axe0]

Only a scheduled chkdsk will say something like it's fixing/repairing whatever may be corrupted while booting Windows. Good news though, there was not actually any file corruption, only metadata stuff that was fixed.

Are you able to play games on the iGPU, so disabling the NVIDIA GPU and only using the integrated GPU?

 

[gshadowz]

• I would stop this driver:sc config semav6msr64 start= disabled
• Then some maintenance (points 1, 3, 4): Basic clean-up, check-up and repair of Windows (W10, W8/8.1, W7)
• Clean Your Laptop Internally: https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop
• SeaTools bootable: https://www.sysnative.com/forums/threads/hard-drive-hdd-diagnostics-sea-tools-for-dos-ssd-test.4072/
• Furmark test (90°C): https://www.sysnative.com/forums/threads/furmark-display-card-stress-test.3907/

Thank you for your advices and guidance. I've regularly maintain my laptops such as cleaning the fan and others, I'm also changing thermal paste once a year for best performance.
As for the semav6msr64, i search it online and it was Intel DSA, if i uninstall it would it affect other aspect?, because i think i don't need that application.

 

[gshadowz]

Only a scheduled chkdsk will say something like it's fixing/repairing whatever may be corrupted while booting Windows. Good news though, there was not actually any file corruption, only metadata stuff that was fixed.

Are you able to play games on the iGPU, so disabling the NVIDIA GPU and only using the integrated GPU?

Thank you for your advice and guidance. I can't play on iGPU because intel iGPU (Intel UHD) was worst than AMD iGPU. I've tried it and it was very suck, it cannot reach 30 FPS and always at 15 FPS

 

[gshadowz]

So far my system has not experienced any BSOD again when playing a game. If i got BSOD again, maybe I'll do windows re-install. Do you all think re-install will resolve this issue? as i think this issue was nothing to do with hardware

 

[xilolee]

Thank you for your advices and guidance. I've regularly maintain my laptops such as cleaning the fan and others, I'm also changing thermal paste once a year for best performance.
As for the semav6msr64, i search it online and it was Intel DSA, if i uninstall it would it affect other aspect?, because i think i don't need that application.

I had to uninstall it (some years ago, when I was using an intel cpu) because I got bsods on my machine.
Make sure that driver is also uninstalled and deleted (see previous SC commands).