Win 10 Freezing and DISM and SFC won't complete

W

winterbrook

Active member
Joined
Apr 16, 2018
Posts
38
Location
New Zealand
Am running latest win 10 updates. Win 10 freezes randomly a lot..... Help needed please.

Ran SFC /Scannow
with result
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.

Windows Resource Protection could not perform the requested operation.

and DISM
with result

Microsoft Windows [Version 10.0.17134.706]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /CheckHealth
Deployment Image Servicing and Management tool
Version: 10.0.17134.1
Image Version: 10.0.17134.706
The component store is repairable.
The operation completed successfully.
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 10.0.17134.1
Image Version: 10.0.17134.706
[== 5.0% ]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.17134.1
Image Version: 10.0.17134.706
[== 4.5% ]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
C:\WINDOWS\system32>
 

Attachments

Hi!

Please test your drive:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
As suspected, the drive is failing and needs to be replaced. Make sure you perform a clean install of Windows on the new drive and not clone the drive, because the files on this installation are damaged. If you need your data, copy it over manually while you still can.
 
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