koendecoster
Member
added
[SOLVED] win10 won't update after 1703
- Thread starter koendecoster
- Start date
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
I would like you to re-download the iso just to eliminate the possibility of it being corrupt, because the errors I'm seeing seem to be indicative of that.
1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
2. Accept the License Agreement
3. Download the ISO file to your desktop.
4. Double-click on the ISO and then run the setup to try and upgrade your machine.
We want to get the ISO so that you don't have to keep downloading which can take hours.
1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
2. Accept the License Agreement
3. Download the ISO file to your desktop.
4. Double-click on the ISO and then run the setup to try and upgrade your machine.
We want to get the ISO so that you don't have to keep downloading which can take hours.
koendecoster
Member
almost....
installation went fine until 75%, then blackscreen. But after turning off/on it continued!
After a long time the warning: c:\windows\sytem32\config\systemprofile\desktop missing
Then a screen with only a (in dutch 'vuilbak' = garbage bin?) The windows icon left under does nothing.
The only thing I could do was ctrl-shift-esc, (dutch 'nieuwe taak' = new task?) winver said 1803!
shutdown
after restart it returned to the previous version... 1703 again
installation went fine until 75%, then blackscreen. But after turning off/on it continued!
After a long time the warning: c:\windows\sytem32\config\systemprofile\desktop missing
Then a screen with only a (in dutch 'vuilbak' = garbage bin?) The windows icon left under does nothing.
The only thing I could do was ctrl-shift-esc, (dutch 'nieuwe taak' = new task?) winver said 1803!
shutdown
after restart it returned to the previous version... 1703 again
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:
Follow the instructions below to test your hard drive health with GSmartControl:
- Download GSmartControl and save it on your Desktop;
- Execute gsmartcontrol.exe; Let the install complete and launch the programme.
- Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
- Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
- Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
- Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
koendecoster
Member
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
You have selected the wrong test type.
koendecoster
Member
I had selected 'extended self-test' (see screen shot attached to previous reply) The other tests are even shorter.
When I select my hard-drive (d:) the estimated duration is a few hours. But windows is installed on c:, the ssd.
Which one do I have to test?
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
Oh, that explains the duration! Please test the HDD now and check the attributes tab for it as well.
koendecoster
Member
results for the hard-drive d: (completed with no errors, attributes nothing red)
smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-win10(64)] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, smartmontools
=== START OF INFORMATION SECTION ===
Model Family: Hitachi Deskstar 7K1000.C
Device Model: Hitachi HDS721010CLA332
Serial Number: JP2940HZ3R29XC
LU WWN Device Id: 5 000cca 375f44f62
Firmware Version: JP4OA3EA
User Capacity: 1 000 204 886 016 bytes [1,00 TB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 4
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Sun Oct 14 02:15:52 2018
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM level is: 128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is: Enabled
ATA Security is: Disabled, frozen [SEC2]
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (10399) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 173) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate PO-R-- 100 100 016 - 0
2 Throughput_Performance P-S--- 135 135 054 - 96
3 Spin_Up_Time POS--- 142 142 024 - 274 (Average 258)
4 Start_Stop_Count -O--C- 097 097 000 - 14026
5 Reallocated_Sector_Ct PO--CK 100 100 005 - 0
7 Seek_Error_Rate PO-R-- 100 100 067 - 0
8 Seek_Time_Performance P-S--- 140 140 020 - 30
9 Power_On_Hours -O--C- 097 097 000 - 21457
10 Spin_Retry_Count PO--C- 100 100 060 - 0
12 Power_Cycle_Count -O--CK 099 099 000 - 7450
192 Power-Off_Retract_Count -O--CK 078 078 000 - 26806
193 Load_Cycle_Count -O--C- 078 078 000 - 26806
194 Temperature_Celsius -O---- 157 157 000 - 38 (Min/Max 13/44)
196 Reallocated_Event_Count -O--CK 100 100 000 - 0
197 Current_Pending_Sector -O---K 100 100 000 - 0
198 Offline_Uncorrectable ---R-- 100 100 000 - 0
199 UDMA_CRC_Error_Count -O-R-- 200 200 000 - 0
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x03 GPL R/O 1 Ext. Comprehensive SMART error log
0x04 GPL R/O 7 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 1 Extended self-test log
0x09 SL R/W 1 Selective self-test log
0x10 GPL R/O 1 SATA NCQ Queued Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
0x20 GPL R/O 1 Streaming performance log [OBS-8]
0x21 GPL R/O 1 Write stream error log
0x22 GPL R/O 1 Read stream error log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 1 SCT Data Transfer
SMART Extended Comprehensive Error Log Version: 0 (1 sectors)
No Errors Logged
SMART Extended Self-test Log Version: 1 (1 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 21457 -
# 2 Short offline Completed without error 00% 21454 -
# 3 Extended offline Aborted by host 80% 21454 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
SCT Status Version: 3
SCT Version (vendor specific): 256 (0x0100)
SCT Support Level: 1
Device State: Active (0)
Current Temperature: 38 Celsius
Power Cycle Min/Max Temperature: 34/39 Celsius
Lifetime Min/Max Temperature: 13/44 Celsius
Under/Over Temperature Limit Count: 0/0
SCT Temperature History Version: 2
Temperature Sampling Period: 1 minute
Temperature Logging Interval: 1 minute
Min/Max recommended Temperature: 0/60 Celsius
Min/Max Temperature Limit: -40/70 Celsius
Temperature History Size (Index): 128 (11)
Index Estimated Time Temperature Celsius
12 2018-10-14 00:08 39 ********************
... ..( 90 skipped). .. ********************
103 2018-10-14 01:39 39 ********************
104 2018-10-14 01:40 38 *******************
... ..( 34 skipped). .. *******************
11 2018-10-14 02:15 38 *******************
SCT Error Recovery Control:
Read: Disabled
Write: Disabled
Device Statistics (GP Log 0x04)
Page Offset Size Value Flags Description
0x01 ===== = = === == General Statistics (rev 1) ==
0x01 0x008 4 7450 --- Lifetime Power-On Resets
0x01 0x010 4 21457 --- Power-on Hours
0x01 0x018 6 29664395322 --- Logical Sectors Written
0x01 0x020 6 711430914 --- Number of Write Commands
0x01 0x028 6 81961429635 --- Logical Sectors Read
0x01 0x030 6 808909291 --- Number of Read Commands
0x03 ===== = = === == Rotating Media Statistics (rev 1) ==
0x03 0x008 4 16195 --- Spindle Motor Power-on Hours
0x03 0x010 4 16193 --- Head Flying Hours
0x03 0x018 4 26806 --- Head Load Events
0x03 0x020 4 0 --- Number of Reallocated Logical Sectors
0x03 0x028 4 352 --- Read Recovery Attempts
0x03 0x030 4 2 --- Number of Mechanical Start Failures
0x04 ===== = = === == General Errors Statistics (rev 1) ==
0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors
0x04 0x010 4 7468 --- Resets Between Cmd Acceptance and Completion
0x05 ===== = = === == Temperature Statistics (rev 1) ==
0x05 0x008 1 38 --- Current Temperature
0x05 0x010 1 33 N-- Average Short Term Temperature
0x05 0x018 1 29 N-- Average Long Term Temperature
0x05 0x020 1 44 --- Highest Temperature
0x05 0x028 1 13 --- Lowest Temperature
0x05 0x030 1 40 N-- Highest Average Short Term Temperature
0x05 0x038 1 0 N-- Lowest Average Short Term Temperature
0x05 0x040 1 36 N-- Highest Average Long Term Temperature
0x05 0x048 1 0 N-- Lowest Average Long Term Temperature
0x05 0x050 4 0 --- Time in Over-Temperature
0x05 0x058 1 60 --- Specified Maximum Operating Temperature
0x05 0x060 4 0 --- Time in Under-Temperature
0x05 0x068 1 0 --- Specified Minimum Operating Temperature
0x06 ===== = = === == Transport Statistics (rev 1) ==
0x06 0x008 4 39041 --- Number of Hardware Resets
0x06 0x010 4 11106 --- Number of ASR Events
0x06 0x018 4 0 --- Number of Interface CRC Errors
|||_ C monitored condition met
||__ D supports DSN
|___ N normalized value
SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x0001 2 0 Command failed due to ICRC error
0x0002 2 0 R_ERR response for data FIS
0x0005 2 0 R_ERR response for non-data FIS
0x0009 2 1279 Transition from drive PhyRdy to drive PhyNRdy
0x000a 2 2 Device-to-host register FISes sent due to a COMRESET
0x000b 2 0 CRC errors within host-to-device FIS
0x000d 2 0 Non-CRC errors within host-to-device FIS
smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-win10(64)] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, smartmontools
=== START OF INFORMATION SECTION ===
Model Family: Hitachi Deskstar 7K1000.C
Device Model: Hitachi HDS721010CLA332
Serial Number: JP2940HZ3R29XC
LU WWN Device Id: 5 000cca 375f44f62
Firmware Version: JP4OA3EA
User Capacity: 1 000 204 886 016 bytes [1,00 TB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 4
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Sun Oct 14 02:15:52 2018
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM level is: 128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is: Enabled
ATA Security is: Disabled, frozen [SEC2]
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (10399) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 173) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate PO-R-- 100 100 016 - 0
2 Throughput_Performance P-S--- 135 135 054 - 96
3 Spin_Up_Time POS--- 142 142 024 - 274 (Average 258)
4 Start_Stop_Count -O--C- 097 097 000 - 14026
5 Reallocated_Sector_Ct PO--CK 100 100 005 - 0
7 Seek_Error_Rate PO-R-- 100 100 067 - 0
8 Seek_Time_Performance P-S--- 140 140 020 - 30
9 Power_On_Hours -O--C- 097 097 000 - 21457
10 Spin_Retry_Count PO--C- 100 100 060 - 0
12 Power_Cycle_Count -O--CK 099 099 000 - 7450
192 Power-Off_Retract_Count -O--CK 078 078 000 - 26806
193 Load_Cycle_Count -O--C- 078 078 000 - 26806
194 Temperature_Celsius -O---- 157 157 000 - 38 (Min/Max 13/44)
196 Reallocated_Event_Count -O--CK 100 100 000 - 0
197 Current_Pending_Sector -O---K 100 100 000 - 0
198 Offline_Uncorrectable ---R-- 100 100 000 - 0
199 UDMA_CRC_Error_Count -O-R-- 200 200 000 - 0
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x03 GPL R/O 1 Ext. Comprehensive SMART error log
0x04 GPL R/O 7 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 1 Extended self-test log
0x09 SL R/W 1 Selective self-test log
0x10 GPL R/O 1 SATA NCQ Queued Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
0x20 GPL R/O 1 Streaming performance log [OBS-8]
0x21 GPL R/O 1 Write stream error log
0x22 GPL R/O 1 Read stream error log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 1 SCT Data Transfer
SMART Extended Comprehensive Error Log Version: 0 (1 sectors)
No Errors Logged
SMART Extended Self-test Log Version: 1 (1 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 21457 -
# 2 Short offline Completed without error 00% 21454 -
# 3 Extended offline Aborted by host 80% 21454 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
SCT Status Version: 3
SCT Version (vendor specific): 256 (0x0100)
SCT Support Level: 1
Device State: Active (0)
Current Temperature: 38 Celsius
Power Cycle Min/Max Temperature: 34/39 Celsius
Lifetime Min/Max Temperature: 13/44 Celsius
Under/Over Temperature Limit Count: 0/0
SCT Temperature History Version: 2
Temperature Sampling Period: 1 minute
Temperature Logging Interval: 1 minute
Min/Max recommended Temperature: 0/60 Celsius
Min/Max Temperature Limit: -40/70 Celsius
Temperature History Size (Index): 128 (11)
Index Estimated Time Temperature Celsius
12 2018-10-14 00:08 39 ********************
... ..( 90 skipped). .. ********************
103 2018-10-14 01:39 39 ********************
104 2018-10-14 01:40 38 *******************
... ..( 34 skipped). .. *******************
11 2018-10-14 02:15 38 *******************
SCT Error Recovery Control:
Read: Disabled
Write: Disabled
Device Statistics (GP Log 0x04)
Page Offset Size Value Flags Description
0x01 ===== = = === == General Statistics (rev 1) ==
0x01 0x008 4 7450 --- Lifetime Power-On Resets
0x01 0x010 4 21457 --- Power-on Hours
0x01 0x018 6 29664395322 --- Logical Sectors Written
0x01 0x020 6 711430914 --- Number of Write Commands
0x01 0x028 6 81961429635 --- Logical Sectors Read
0x01 0x030 6 808909291 --- Number of Read Commands
0x03 ===== = = === == Rotating Media Statistics (rev 1) ==
0x03 0x008 4 16195 --- Spindle Motor Power-on Hours
0x03 0x010 4 16193 --- Head Flying Hours
0x03 0x018 4 26806 --- Head Load Events
0x03 0x020 4 0 --- Number of Reallocated Logical Sectors
0x03 0x028 4 352 --- Read Recovery Attempts
0x03 0x030 4 2 --- Number of Mechanical Start Failures
0x04 ===== = = === == General Errors Statistics (rev 1) ==
0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors
0x04 0x010 4 7468 --- Resets Between Cmd Acceptance and Completion
0x05 ===== = = === == Temperature Statistics (rev 1) ==
0x05 0x008 1 38 --- Current Temperature
0x05 0x010 1 33 N-- Average Short Term Temperature
0x05 0x018 1 29 N-- Average Long Term Temperature
0x05 0x020 1 44 --- Highest Temperature
0x05 0x028 1 13 --- Lowest Temperature
0x05 0x030 1 40 N-- Highest Average Short Term Temperature
0x05 0x038 1 0 N-- Lowest Average Short Term Temperature
0x05 0x040 1 36 N-- Highest Average Long Term Temperature
0x05 0x048 1 0 N-- Lowest Average Long Term Temperature
0x05 0x050 4 0 --- Time in Over-Temperature
0x05 0x058 1 60 --- Specified Maximum Operating Temperature
0x05 0x060 4 0 --- Time in Under-Temperature
0x05 0x068 1 0 --- Specified Minimum Operating Temperature
0x06 ===== = = === == Transport Statistics (rev 1) ==
0x06 0x008 4 39041 --- Number of Hardware Resets
0x06 0x010 4 11106 --- Number of ASR Events
0x06 0x018 4 0 --- Number of Interface CRC Errors
|||_ C monitored condition met
||__ D supports DSN
|___ N normalized value
SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x0001 2 0 Command failed due to ICRC error
0x0002 2 0 R_ERR response for data FIS
0x0005 2 0 R_ERR response for non-data FIS
0x0009 2 1279 Transition from drive PhyRdy to drive PhyNRdy
0x000a 2 2 Device-to-host register FISes sent due to a COMRESET
0x000b 2 0 CRC errors within host-to-device FIS
0x000d 2 0 Non-CRC errors within host-to-device FIS
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
Please show me the setuperr.log
koendecoster
Member
koendecoster
Member
now I see there are many setuperr.log's and setupact.log's. I hope these are the one you need (are from Windows\System32\Logfiles\setupcln)
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
I think these are the old ones.
koendecoster
Member
tried to update again, same problem: black screen after 75%, computer off/on, then the rest of the update; Result a very bad version 1803, back to 1703 after shutdown and restart.
now I'm sure the added files are the most recent.
is there a log file I can get or make while in '1803'-mode?
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
Are there any peripheral devices attached to the machine while upgrading? If so, detach them.
koendecoster
Member
removed the wifi-card, replaced the wireless mouse with an ordinary usb-mouse
and.....
it worked !!!!!!! Update to 1803 succeeded
You're fantastic, thanks a lot for your help
Sysnative Windows Update
Inactive
- Oct 9, 2014
- 741
That's awesome news! Glad to have helped!
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