re: Bluescreen 0x124 mostly while gaming, sometimes while surfing/watcing streams -W7 x64
Hi,
The attached DMP file is of the WHEA_UNCORRECTABLE_ERROR (124) bugcheck.
A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).
If we run an !errrec on the 2nd parameter of the bugcheck (address of the WER structure) we get the following:
[CODE]===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa8007d250a8
Section @ fffffa8007d25180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : [COLOR=#ff0000]Cache error[/COLOR]
Operation : Data Read
Flags : 0x00
Level : 1
CPU Version : 0x0000000000100fa0
Processor ID : 0x0000000000000002[/CODE]
[CODE]===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8007d25138
Section @ fffffa8007d252c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : [COLOR=#ff0000]DCACHEL1_DRD_ERR (Proc 2 Bank 0)[/COLOR]
Status : 0xb6004000b5000135
Address : 0x0000000011a12400
Misc. : 0x0000000000000000[/CODE]
^^ Cache L1 Data Read error.
There is only so much you can do with a bugcheck like this until it comes down to a faulty processor that will need to be replaced. Start from 1 and work downward:
1. Ensure your temperatures are within standard and nothing's overheating. You can use a program such as Speccy if you'd like to monitor temps - Speccy - System Information - Free Download
2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting or to clear overclock settings - How To Clear CMOS (Reset BIOS)
3. Ensure your BIOS is up to date.
4. The only software conflict that can usually cause *124 bugchecks are OS to BIOS utilities from manufacturer's like Asus' AI Suite. If you have something like this software-wise, remove it ASAP.
5. If all of the above fail, the only left to do is replace your processor as it is faulty.
Regards,
Patrick
