Window$ 11 fails to Install KB5048685 - error 0x80070002

TechAccount1127

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Jan 12, 2025
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Odd, thought I already posted this last night. Something must have distracted me, as always. Here I go again...

Original thread:
Redirecting

The request files from sysnative.com/forums/threads/windows-update-forum-posting-instructions.4736/ are here:
MediaFire

I had a volunteer, not an actual M$ technical engineer (can not seem to get a response from their customer support people who should know the code), try to resolve the issue, without reloading the OS (I never seen good results repairing as I might as well format the drive). The volunteer did try, by coming up with possible fixes. Trying to repair files with the provided methods just did not work. It was suggested I come here, provide the information and previous steps (in provided link) to see if someone reading this would have a solution without repair/reinstall.

Am here seeing if anyone reading this might be able to help understand how to overcome this Window$ error that M$ seems not to have much help for.

Thank you.
 
Hi @TechAccount1127,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 

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