Window Server 2019 fails to install KB5046615

[sbthq]

Hi there,

I've inherited 3 servers at 3 different sites, all on Server 2019. 1 of them hasn't been updated beyond version 1809. The cumulative update has failed over and over every month for possibly a year or more. KB5046615 is the current one it's stuck at. All other updates install no problem. This one sticks at 20% then eventually fails. Any help appreciated as I'm trying to save myself a couple of days travelling to the remote site to reinstall Windows. Sophos no longer works as ACS isn't available.

SFC doesn't find any errors and DSIM sits on version number for eternity without giving any indication if it's running. I left it running over night the other day. I have the DSIM logs, CBD, Components, Components Scanner and Windows update logs. Components Scanner finds not corruption.

CBS & Components were too big to attach. WeTransfer link: https://we.tl/t-LkWS8FIVlg

I am on UK time and will respond as soon as possible.

Thanks for your help.

 

[Windows Update Bot]

Hi @sbthq,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team