Windows 10 Enterprise for Virtual Desktops, Version 22H2 (OS Build 19045.4291), Update fails to install KB5049981 & KB5050188 - 0x80070002 Error

BMC25

New member
Joined
Jan 26, 2025
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1
Hi Guys,
These updates have been failing continuously over the last few weeks. It is Azure server on the OS above. I have ran an sfc /scannow which highlighted some corrupt files. Therefore ran a Dism /Online /Cleanup-Image /RestoreHealth - which completes successfully. But the update still fails to install. The settings page for Windows Update shows the status as installed - pending restart, however after the restart the VM show undoing some changes and the cycle starts again. I've also tried rebuilding the software distribution folder but to no avail. I've attached the requested files below for troubleshooting.

1737914565269.webp

Any help would be massively appreciated.

Thanks.
 

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Hi @BMC25,

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If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

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