[SOLVED] Windows 10 Pro 20H2 (19042.630) update error

[Bobbby]

Hi Sysnative Team,
I am stuck with this update problem for months now,
I tried many things.

Inplace updates wont work, I am not allowed to keep my apps

I have searched for this Update KB5033052 everywhere, it is not found in the microsoft-update catalogue online.The update-routine remains in a never-ending loop. I tried inplace update with various win.iso, but it will not allow me to keep my apps.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Bobbby]

I created a new SFCFix.txt exactly as described. I appended the txt-file.
The RestoreHealth had been finished successfully. I appended the CBS nevertheless.
Updating Windows afterwards did not improve or change in any way.
I am still stuck with Win 10 Pro 20H2 build: 19042.630

 

[Maxstar]

Hi,

Follow these instructions to install an update with DISM.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into it, and press enter. (Leave the CMD window open!)

MD C:\WUTemp

• Now, download the following update (KB4586781) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
  Downloadlink: KB4586781

• Copy and paste the following commands one at a time into the command prompt and press enter after each.

CD C:\WUTemp
EXPAND.exe windows10.0-kb4586781-x64_bd543ce012ec1695201cdb2d324a2206bd445132.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB4586781-x64_PSFX.cab

• Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

 

[Bobbby]

The installation was successful.

 

[Maxstar]

Great, please attempt to update again. If it fails attach a new copy of the CBS logs.

 

[Bobbby]

Yes, still failing, even after reboot.
Update screen also looks like before (screenshot above).
I appended the new CBS.

 

[Maxstar]

2024-12-31 16:54:26, Error                 CSI    0000000e@2024/12/31:15:54:26.480 (F) onecore\base\wcp\componentstore\storelayout.cpp(3178): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
  MissingFileSystemResource on resource '\winsxs\manifests\amd64_microsoft-windows-updatestackpackage_31bf3856ad364e35_10.0.19041.610_none_02415c69d03d68c0.manifest'[gle=0x80004005]

Please upload a new copy of the COMPONENTS hive. But don't rename it to *.txt, just ZIP the file and attach it.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Bobbby]

Here the file "COMPONENTS"

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[Bobbby]

Happy new year to you and your family!
Update now changed status.
After restart some files were installed, it looked promising.
Now it is a new error: 0xc1900204

 

[Maxstar]

Hi,

Happy New Year too!

Windows Update should show error: 0x80073701 as mentioned in the CBS log.

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[Bobbby]

Errorcode before and after the last process was: 0xc1900204 again

 

[Maxstar]

Step 1. Download and run SetupDiag from Microsoft

• Download
  
  SetupDiag to your desktop.
• Right-click on SetupDiag.exe and select Run as administrator.
• When completed the following files are created: "Logs.zip, SetupDiag.exe.config and SetupDiagResults.log"
• Attach SetupDiagResults.log and Logs.zip to your next reply.

Step 2. Export SBS (SideBySide) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file SideBySide (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Bobbby]

Ok,
running SetupDiag, "setupdiagresults.xml" were created in
C:\Windows\Logs\SetupDiag - attached after zipping
Other files like "logs.zip" were not created.
So I made a zip from the "logs" directory myself - attached after zipping
Exported the SideBySide - attached after zipping

 

[Maxstar]

2025-01-01 14:57:16, Error                 MOUPG  CDlpActionCompat::ExecuteMigChoiceScan(1686): Result = 0xC1900204
Error: SetupDiag reports abrupt down-level failure.Last Operation: FinalizeError: 0xC1900204 - 0x4000B
LogEntry: 2025-01-01 14:57:16, Error                 MOUPG  CDlpActionCompat::ExecuteMigChoiceScan(1686): Result = 0xC1900204

Please provide the following logs as well.

C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log

 

[Bobbby]

attached here the 2 files from panther

 

[Maxstar]

Are you still using COMODO Advanced Protection / Antivirus?

 

[Bobbby]

Not on this system - no

 

[Maxstar]

2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WicaApplicationInventory::GetInventory (259):   AeInv version is 10.0.19645
2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WicaApplicationInventory::GetInventory (260):   Processing Application Inventory File.
2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WmiQueryAntiMalware::Initialize (85):   Av upgrade.exe root directory is not present.
2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WmiQueryAntiMalware::IsUpgradeExePresent (286):   Av with display name "COMODO Advanced Protection" (stripped name is "COMODO Advanced Protection") has no upgrade exe dir.
2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WmiQueryAntiMalware::IsUpgradeExePresent (286):   Av with display name "Windows Defender" (stripped name is "Windows Defender") has no upgrade exe dir.
2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WmiQueryAntiMalware::IsUpgradeExePresent (286):   Av with display name "COMODO Antivirus" (stripped name is "COMODO Antivirus") has no upgrade exe dir.
2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WmiQueryAntiMalware::IsUpgradeExePresent (286):   Av with display name "Windows Defender" (stripped name is "Windows Defender") has no upgrade exe dir.
2025-01-01 14:56:37, Info                  CONX   Windows::Compat::Appraiser::WmiQueryAntiMalware::IsUpgradeExePresent (286):   Av with display name "COMODO Firewall" (stripped name is "COMODO Firewall") has no upgrade exe dir.
2025-01-01 14:56:37, Info                  CONX   aepic: TRACE,File::SetBaseFileInfoForPic,371,File does not exist: c:\program files\comodo\comodo internet security\cmdagent.exe

Let's take a closer look at this system with FRST, maybe these lines are just remnants of Comodo.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.