I am currently trying to upgrade to Windows 10 Pro from Windows 7 Pro but unfortunately, the upgrade, using the Windows 10 installation media, keeps failing after the first restart, right after the install gets to around 27-31% completed.
Windows 10 installation media I am using: https://www.microsoft.com/en-us/software-download/windows10
The error that pops up when it does fail after the first restart is: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
With error code: 0xC1900101 - 0x30017
After some digging about the error code, it appears that it is related to there being a bad driver somewhere but it doesn't tell me which one.
Found here: Resolution procedures - Windows IT Pro - Windows Deployment
After that, it boot loops twice and reverts the hard drive to just before starting the upgrade.
Here is everything I have tried to fix it:
I have also followed the following steps to try and repair windows update but that doesn't appear to be an issue:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Restart
I am stuck here, I am not sure what else I can to do to get this upgrade to work. My searching throughout the web has led me to this point trying the above.
The only other more extreme solution I found was someone stating that once the upgrade performs its first restart, is to hard shutdown the machine yourself (hold down the power button) and then start it back up. I am not so sure about this as I think this is very likely to cause some sort of drive corruption for sure.
Found here: https://answers.microsoft.com/en-us/windows/forum/all/error-0xc1900101-0x30017/16817841-15d1-4487-a646-13cd9b116961?page=1
Here are the installation logs left behind from the failed upgrade: Installation Logs
Any and all help is greatly appreciated, thank you.
Windows 10 installation media I am using: https://www.microsoft.com/en-us/software-download/windows10
The error that pops up when it does fail after the first restart is: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
With error code: 0xC1900101 - 0x30017
After some digging about the error code, it appears that it is related to there being a bad driver somewhere but it doesn't tell me which one.
Found here: Resolution procedures - Windows IT Pro - Windows Deployment
After that, it boot loops twice and reverts the hard drive to just before starting the upgrade.
Here is everything I have tried to fix it:
- Updated every single driver on my computer to its most recent version, yes all of them.
- I have made sure that I have absolutely every windows update for windows 7 to date, running windows update now only returns Windows is up to date.
- Initiated the upgrade will all external hardware unplugged, so literally just my laptop with an ethernet cable plugged in
- Deactivated Anti-virus
- Attempted the upgrade from a clean boot (Following this guide for Windows 7: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows)
- I have run sfc /scannow and chkdsk /r several times over at this point, both show no errors
- I have also cloned my hard drive to a spare SSD I had and booted of that to see if maybe my hard drive was failing and retried all of the above again but it still failed.
I have also followed the following steps to try and repair windows update but that doesn't appear to be an issue:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Restart
I am stuck here, I am not sure what else I can to do to get this upgrade to work. My searching throughout the web has led me to this point trying the above.
The only other more extreme solution I found was someone stating that once the upgrade performs its first restart, is to hard shutdown the machine yourself (hold down the power button) and then start it back up. I am not so sure about this as I think this is very likely to cause some sort of drive corruption for sure.
Found here: https://answers.microsoft.com/en-us/windows/forum/all/error-0xc1900101-0x30017/16817841-15d1-4487-a646-13cd9b116961?page=1
Here are the installation logs left behind from the failed upgrade: Installation Logs
Any and all help is greatly appreciated, thank you.