[SOLVED] Windows 10 Pro with CSI Payload Corrupt on UserOOBE.dll

[LunetoGalaxy]

Hello Sysnative experts,

I have two Windows 10 Pro, 22H2 laptops. Somehow, one of them does not want to update. I simply gave up after a few days, letting it stuck quite a few patches back.

Today, I've retried and dug deeper (while laptop #2 was an easy update to this month).... according to CSB.log its one DLL that blocks everything. Can the SFCFix tool aid me in this situation?

It would be AMAZING!

Spoiler: CSB Log part

2024-10-31 13:47:46, Info CBS DLWD: Expecting search returns 1 update, actual:0 [HRESULT = 0x800f0954 - CBS_E_INVALID_WINDOWS_UPDATE_COUNT_WSUS]
2024-10-31 13:47:46, Info CBS DWLD:Failed to do Windows update search [HRESULT = 0x800f0954 - CBS_E_INVALID_WINDOWS_UPDATE_COUNT_WSUS]
2024-10-31 13:47:46, Info CBS FC: FCAcquirerWUClient: WindowsUpdateDownloadFromUUP returns. [0x800F0954]
2024-10-31 13:47:46, Error CBS FC: CFCAcquirerWUClient:ownload(134): Result = 0x800F0954
2024-10-31 13:47:46, Error CBS FC: CFCAcquirerWrapper::Execute(160): Result = 0x800F0954
2024-10-31 13:47:46, Info CBS Failed to search WU for Windows.UpdateStackPackage.amd64 [HRESULT = 0x800f0954 - CBS_E_INVALID_WINDOWS_UPDATE_COUNT_WSUS]
2024-10-31 13:47:46, Info CBS Repr: Could not find component missing payload:amd64_microsoft-windows-oobe-user_31bf3856ad364e35_10.0.19041.1806_none_d4ea3e900749cd3c\r\UserOOBE.dll in the sandbox
2024-10-31 13:47:46, Info CBS Repr: After UUP download, some manifests are still missing
2024-10-31 13:47:46, Info CBS Failed to collect payload and there is nothing to repair. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2024-10-31 13:47:46, Info CBS FLOW: Entering stage: RemoveStagedPackages
2024-10-31 13:47:46, Info CBS Failed to repair store. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2024-10-31 13:47:46, Info CBS
2024-10-31 13:47:46, Info CBS =================================
2024-10-31 13:47:46, Info CBS Checking System Update Readiness.
2024-10-31 13:47:46, Info CBS
2024-10-31 13:47:46, Info CBS (p) CSI Payload Corrupt amd64_microsoft-windows-oobe-user_31bf3856ad364e35_10.0.19041.1806_none_d4ea3e900749cd3c\r\UserOOBE.dll
2024-10-31 13:47:46, Info CBS Repair failed: Missing replacement payload.
2024-10-31 13:47:46, Info CBS
2024-10-31 13:47:46, Info CBS Summary:
2024-10-31 13:47:46, Info CBS Operation: Detect and Repair
2024-10-31 13:47:46, Info CBS Operation result: 0x800f081f
2024-10-31 13:47:46, Info CBS Last Successful Step: Remove staged packages completes.
2024-10-31 13:47:46, Info CBS Total Detected Corruption: 1
2024-10-31 13:47:46, Info CBS CBS Manifest Corruption: 0
2024-10-31 13:47:46, Info CBS CBS Metadata Corruption: 0
2024-10-31 13:47:46, Info CBS CSI Manifest Corruption: 0
2024-10-31 13:47:46, Info CBS CSI Metadata Corruption: 0
2024-10-31 13:47:46, Info CBS CSI Payload Corruption: 1
2024-10-31 13:47:46, Info CBS Total Repaired Corruption: 0
2024-10-31 13:47:46, Info CBS CBS Manifest Repaired: 0
2024-10-31 13:47:46, Info CBS CSI Manifest Repaired: 0
2024-10-31 13:47:46, Info CBS CSI Payload Repaired: 0
2024-10-31 13:47:46, Info CBS CSI Store Metadata refreshed: True

 

[Windows Update Bot]

Hi @LunetoGalaxy,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[LunetoGalaxy]

Hello Maximus Staridium Jedi-man,

Thank you for the feedback & instructions.


The files are attached in this post. Long story short: Succesfull Windows Update!

Thank you very much for the help!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved....