Windows 2008 R2 Woes - SP1 update results in boot to Recovery option

E

edallen

Contributor
Joined
Jul 20, 2022
Posts
19
Greetings folks,

Have a Windows Server 2008 R2 (64-bit) VM on vSphere 8. Attempts to update to SP1 fail as evident in post installation boot to recovery console. So, ran SFC /Scannow and noted "Windows Resource Protection found corrupt files but was unable to fix some of them."... which brings me to the forum.

Attached is the zipped CBS logfile folder per the instructions.

Installed the SURT package (windows6.1-kb947821-v34-x64_cc4a605bcda8288af75983312e8fb25367e98fdd.msu).

Attempted to install ComponentsScanner (64-bit) with install failing with the following message, "ComponentsScanner.exe - Entry Point Not Found. The procedure entry point GetEnabledXStateFeatures could not be located in the dynamic link library KERNEL32.dll."
Also tried the 32-bit version with the same result and message.

Appreciate the support y'all provide.

Thanx!

D Allen
 

Attachments

Hi @edallen,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hello and welcome,

The chekcsur log file is clean. I don't see an error in the latest log file.

Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
Sure thing. Here's the result of sfc /scannow run at an elevated prompt:

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

Attached is the zipped cbs.log

Thanx!

D
 

Attachments

It looks like the file is clean but it is complete.
Restart the machine and provide a fresh copy of the file cbs.log. Do not start the command 'sfc /scannow'.
 
The file remains clean.

ChkDsk Scan
  • Click on Start - All programs - Accessories.
  • Rightclick on Command-prompt and select Run as administrator.
  • When command prompt opens, typ chkdsk into it, then press enter.
  • Wait for this to complete.
  • Download the attached ZIP file (ListChkdskResult.exe by SleepyDude), extract it and save the file ListChkdskResult.exe on your desktop.
    https://www.sysnative.com/forums/attachments/listchkdskresult-zip.109158/
  • Rightclick
    58a60a47ed1bd-ListChkdskResult.PNG
    ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
  • Copy and paste its content in your next reply.
 
Done. See output below:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 2/23/2025 4:58:09 PM >------
Category: 0
Computer Name: Intralink2k8.harfordsystems.com
Event Code: 26212
Record Number: 30051252
Source Name: Chkdsk
Time Written: 02-23-2025 @ 21:55:29
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
294400 file records processed.

File verification completed.
844 large file records processed.

0 bad file records processed.

0 EA records processed.

236 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
337632 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
294400 file SDs/SIDs processed.

Cleaning up 1308 unused index entries from index $SII of file 0x9.
Cleaning up 1308 unused index entries from index $SDH of file 0x9.
Cleaning up 1308 unused security descriptors.
Security descriptor verification completed.
21617 data files processed.

CHKDSK is verifying Usn Journal...
34116992 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

104753151 KB total disk space.
76669120 KB in 130364 files.
82592 KB in 21618 indexes.
0 KB in bad sectors.
411355 KB in use by the system.
65536 KB occupied by the log file.
27590084 KB available on disk.

4096 bytes in each allocation unit.
26188287 total allocation units on disk.
6897521 allocation units available on disk.

-----------------------------------------------------------------------
 
Ok.
Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code: 
chkdsk c: /f
At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.
 
Thanx. Ran the command. Rebooted the server. Chkdsk.exe executed and completed. Server is back up.

Best,

D
 
Post the logfile C:\Windows\WindowsUpdate.log as attachment in your next reply.
Note: if the file is too big to upload to your next reply, zip the file and upload the zipfile.
 
It looks like the internet gets lost somehow. How is this machine connected to the internet, wired or wireless ?

edallen said:
Attempted to install ComponentsScanner (64-bit) with install failing with the following message, "ComponentsScanner.exe - Entry Point Not Found. The procedure entry point GetEnabledXStateFeatures could not be located in the dynamic link library KERNEL32.dll."
Also tried the 32-bit version with the same result and message.
Click to expand...
This error is probably due to the fact SP1 is not installed.
 
Do you still need help in this thread ?
If so, please do following:

Export registry as hive
  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.
 
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