B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 9, 2024 #1 Hello Experts I have a Windows 2019 1809 box that updates just sit on 0% download. I've gone down the manual route but when I try to install it keeps coming up with this error when i'm on 1852 2024-02-08 13:11:56, Error CBS Package "Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.1911.1.9" requires Servicing Stack v10.0.17763.1901 but current Servicing Stack is v10.0.17763.1812. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED] Trying to follow this: January 9, 2024—KB5034127 (OS Build 17763.5329) - Microsoft Support Any ideas? Regards Attachments CBS.zip 29.5 KB · Views: 1 ComponentsScanner.txt 725 bytes · Views: 1
Hello Experts I have a Windows 2019 1809 box that updates just sit on 0% download. I've gone down the manual route but when I try to install it keeps coming up with this error when i'm on 1852 2024-02-08 13:11:56, Error CBS Package "Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.1911.1.9" requires Servicing Stack v10.0.17763.1901 but current Servicing Stack is v10.0.17763.1812. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED] Trying to follow this: January 9, 2024—KB5034127 (OS Build 17763.5329) - Microsoft Support Any ideas? Regards
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 9, 2024 #2 Hi, This build is very outdated, please do the following first to install an essential Servicing Stack Update using DISM. Follow these instructions to install an update with DISM. Open the Start menu of Windows and type CMD. When you see Command Prompt on the list, select the option Run as administrator. Copy and paste the following command into it, and press enter. (Leave the CMD window open!) Code: MD C:\WUTemp Now, download the following update (KB5001407) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!) Downloadlink: KB5001407 Copy and paste the following commands one at a time into the command prompt and press enter after each. Code: CD C:\WUTemp EXPAND.exe windows10.0-kb5001407-x64_6dfbd9b5e713826ad84194d4e72fef836db9e1e2.msu -f:* C:\WUTemp DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5001407-x64.cab Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
Hi, This build is very outdated, please do the following first to install an essential Servicing Stack Update using DISM. Follow these instructions to install an update with DISM. Open the Start menu of Windows and type CMD. When you see Command Prompt on the list, select the option Run as administrator. Copy and paste the following command into it, and press enter. (Leave the CMD window open!) Code: MD C:\WUTemp Now, download the following update (KB5001407) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!) Downloadlink: KB5001407 Copy and paste the following commands one at a time into the command prompt and press enter after each. Code: CD C:\WUTemp EXPAND.exe windows10.0-kb5001407-x64_6dfbd9b5e713826ad84194d4e72fef836db9e1e2.msu -f:* C:\WUTemp DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5001407-x64.cab Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 9, 2024 #4 Great, please run Windows Update again and let me know the result. If it fails attach a new copy of the CBS logs.
Great, please run Windows Update again and let me know the result. If it fails attach a new copy of the CBS logs.
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 9, 2024 #5 Just sits there at 0% Attachments CBS (2).zip 111 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 9, 2024 #6 Please reboot the server and attempt to update again.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 9, 2024 #8 Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 9, 2024 #9 thank you Attachments WindowsUpdate.log 1.5 MB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 9, 2024 #10 Is this server connected to an WSUS server and which proxy-settings are set?
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 9, 2024 #11 This server is a wsus server. There is no proxy settings. Cheers
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 9, 2024 #12 i've removed this as well to go direct out HKLM:\Software\Policies\Microsoft\Windows\WindowsUpdate
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 9, 2024 #13 Export registry key as hive file. Open the Start menu of Windows and type CMD. When you see Command Prompt on the list, select the option Run as administrator. Copy and paste the following command into the command prompt and press enter. Code: reg save "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services" "%userprofile%\Desktop\Services.hiv" Once done, a file will appear on your desktop, called Services.hiv. ZIP this file and attach it to your next reply.
Export registry key as hive file. Open the Start menu of Windows and type CMD. When you see Command Prompt on the list, select the option Run as administrator. Copy and paste the following command into the command prompt and press enter. Code: reg save "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services" "%userprofile%\Desktop\Services.hiv" Once done, a file will appear on your desktop, called Services.hiv. ZIP this file and attach it to your next reply.
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 9, 2024 #14 Here thanks Attachments Services.zip 741.1 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 9, 2024 #15 Please run the following command as well in an elevated prompt and attach services.txt to your next post. Code: WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
Please run the following command as well in an elevated prompt and attach services.txt to your next post. Code: WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 9, 2024 #16 thanks Attachments Services.zip 6.5 KB · Views: 5
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 11, 2024 #17 Hi, It seems this error 80248014 (WU_E_DS_UNKNOWNSERVICE) is the core issue. (An operation did not complete because the service is not in the data store.) Rich (BB code): 2024/02/09 14:13:48.0230580 2788 5960 Agent *FAILED* [80248014] GetServiceObject couldn't find service '117CAB2D-82B1-4B5A-A08C-4D62DBEE7782'. 2024/02/09 14:13:48.0230617 2788 5960 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902] Please run the following commands in an elevated command prompt and attempt to update again. Rich (BB code): net stop wuauserv net stop bits rename %systemroot%\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits
Hi, It seems this error 80248014 (WU_E_DS_UNKNOWNSERVICE) is the core issue. (An operation did not complete because the service is not in the data store.) Rich (BB code): 2024/02/09 14:13:48.0230580 2788 5960 Agent *FAILED* [80248014] GetServiceObject couldn't find service '117CAB2D-82B1-4B5A-A08C-4D62DBEE7782'. 2024/02/09 14:13:48.0230617 2788 5960 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902] Please run the following commands in an elevated command prompt and attempt to update again. Rich (BB code): net stop wuauserv net stop bits rename %systemroot%\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 12, 2024 #18 Cant seem to get rid of these files:
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,168 Location The Netherlands Feb 12, 2024 #19 Hi, Please do the following to remove them with FRST Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments Fixlist.txt 130 bytes · Views: 8
Hi, Please do the following to remove them with FRST Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
B Baker0 Active member Joined Jan 9, 2024 Posts 28 Feb 12, 2024 #20 I've managed to recreate the folder now. next im getting this: